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Crowne Plaza Hotel Cincinnati Blue Ash

Booking.comUS$103*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$150*
US$103*
US$150*
US$103*
US$150*
US$103*
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Crowne Plaza Hotel Cincinnati Blue Ash
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270 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Cincinnati Blue Ash
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Showing 268: English reviews
Reviewed 30 July 2016 via mobile

Our hotel room was in need of a remodel. It was nicely decorated but the air conditioner would not keep the room cool, and the bathroom looked old and tired. We thought breakfast was complimentary only to find out that the cold breakfast was $8 each. All we had was one cold cereal and one yogurt with two orange juices...

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Helpful?
Thank Rebecca T
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear Rebecca T, Thank you for taking your valuable time to comment on your recent stay. We inform every guest upon check in about our breakfast buffet prices. I am not sure why you were under the impression that breakfast was complimentary. The Crowne Plaza brand standards do not permit us to give complimentary breakfast. No excuses for your hot...

Detroit, Michigan
Reviewed 13 July 2016 via mobile

As soon as I checked into the hotel, I shut the door and to my surprise I saw the biggest cockroach ever. It was on the back of the door it was huge, I had to call the maintenance man to come down and get it. No sooner did the maintenance man show up and hit it with a broom,...

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Helpful?
Thank David I
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear David I, Please accept my apologizes for the incident at the Crowne Plaza Hotel. I can assure you that this is not a common occurrence. Our exterminators are working to remedy the situation.. Thank you for taking your time to comment. Regards - Danny Hill, GM

Richmond, Kentucky
Reviewed 11 July 2016

The breakfast staff were wonderful, moving quickly to make sure everything was well stocked and clean. Above average food for free breakfast. Front desk was friendly and professional. Bathroom and sheets spotlessly clean. The mattress was too hard for me but I like a super soft bed so judge accordingly. The only reason I would not stay again was the...

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Helpful?
1Thank edhme
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear edhme, Thank you for taking your valuable time to comment about your recent stay at the Crowne Plaza Cincinnati. We were all pleased to read that the breakfast staff was wonderful and the food above average. I understand your comments about the beds as we try provide beds that meet everyone's comfort level. Glad your husband slept like a...

Indianapolis, IN
Reviewed 28 June 2016

Stayed here for a meeting. Food was very good, accommodations very comfortable and meeting space was excellent. Seems more like a very nice Holiday Inn rather than Crown Plaza, however. Lots of restaurants nearby.

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Helpful?
1Thank d828
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Thank you for taking your valuable time to comment on your recent stay at the Crowne Plaza Cincinnati Blue Ash. We were all pleased to read that your meeting space was excellent, the accommodations comfortable and very good food. We hope to see you again if your travels bring you to the area. Danny O. Hill, General Manager

Cleveland, Ohio
Reviewed 27 June 2016 via mobile

So my stay started shaky with my keys not working- neither of them. That can happen but it is quite annoying as you have to drag your luggage all the way back to the lobby desk. But what came later was the issue. I had to go to a store, dinner and prepare my presentation for the morning so didn't...

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Helpful?
Thank TessDeVille998
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear TessDeVille998: Thank you for letting me know about your recent unpleasant stay with us and thank you for being an IHG Rewards Gold Member. I have reviewed the incident with our housekeeping manager and operations manager, the two ladies that came up to your room. I apologize for your inconveniences and I can assure you that we are taking...

Cuyahoga Falls, Ohio
Reviewed 18 May 2016

We stayed at the Blue Ash Crown Plaza because we had a group block for soccer. I was informed that none of the rooms offered a refrigerator or microwave so I called in advance to request both. I was told they did not have any extras but to ask again upon check in. When we checked in, I asked again...

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Helpful?
Thank Sharon J
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear Sharon J, Thank you for staying with us at the Crowne Plaza Blue Ash recently. Please accept my apologies for the communication issues you experienced regarding the refrigerator and microwave request. Being a full service hotel, we only have a very limited number of these items available for medical purposes only. I will certainly use this issue as a...

Columbus, Ohio
Reviewed 3 May 2016

I stayed at the Blue Ash Crowne Point because off a meeting/conference there last weekend. It's location is convenient--right off I-75, and there is a BP station/convenience store within very easy walking distance. The staff is pleasant and helpful, the restaurant and public areas are bell maintained, my room was spacious and well appointed, the bed was comfortable, and the...

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Helpful?
Thank Purfessor
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear Purfessor: Thank you for taking your valuable time to write a review concerning your recent stay at the Crowne Plaza Cincinnati Blue Ash. The hotel is actually located right off I-71, not I-75 so that we do not confuse the people who read the review. I am passing your comments along to the entire staff as they really enjoy...

Waverly, Ohio
Reviewed 25 April 2016

Ok, so let's just say for the sake of argument I booked this hotel 2 days before we had our trip, so I get it - the hotel was probably crowded (looked like a soccer or some other sport tournament going on - there were a lot of tweens and older teens) but I wasn't particularly pleased I was placed...

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Helpful?
Thank N4407ZXamandab
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear N4407ZXamandab: Thank you for taking your valuable time to write concerning your recent stay at the Crowne Plaza Hotel Cincinnati Blue Ash. I apologize that your room location and neighbors were not as quite as you would have liked. The "Quite Zone" content is accurate as you wrote. This signage is generic and found on the Quite Zone floors...

Ohio
Reviewed 21 April 2016

I was staying alone two different times while my husband was in the hospital. It was a welcome relief to have a comfortable room and the spa lotions and spray were just what I needed. I stayed in two different areas and am not sure which I preferred. The staff was very helpful. The hotel is a little dated and...

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Helpful?
Thank Helen C
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear Helen c: Thank you for writing a review of the Crowne Plaza Cincinnati Blue Ash. I hope your husband is doing well since his stay in the hospital. I am always pleased to read that the staff was very helpful. Thank you again and we hope to see you again under better circumstances. Danny O. Hill, GM

Reviewed 6 April 2016 via mobile

There are a lot of reviews that mention the decor, but I could care less about the aesthetics when I'm trying to get work done over the hotel WiFi. The service is awful. For a good thirty minutes I was unable to do even the simplest Google search, even after rebooting my laptop. There really is not excuse for such...

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Helpful?
Thank Joe W
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear Joe W: Please accept my most sincere apologizes for the poor internet service you received at our hotel. We are in the process of upgrading our internet service with all new state of the art equipment. The process is taking longer than we had hoped but it will be worth it when the installation is complete. This upgrade is...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Quality and convenience found at Cincinnati, Ohio hotel! The best of Cincinnati awaits you at the newly renovated Crowne Plaza Cincinnati - Blue Ash, winner of Intercontinental Hotels Group's Renovation of the Year award. While lodging in our Cincinnati hotel rooms, you can enjoy close proximity to many local attractions such as the Reds' Great American Ball Park, the NFL Bengals' Paul Brown Stadium, Kings Island and Beach Water Park. Immerse yourself in the rich history of the area with a tour of the National Underground Railroad Freedom Center, or experience Cincinnati culture with a trip to Newport on the Levee. Our Cincinnati, Ohio hotel is minutes away from Ethicon, Toyota, Procter & Gamble, Siemens, Fifth Third Bank, Cincinnati Eye Institute, Coca Cola and other major corporations in Blue Ash. Our hotel can meet your business and meeting needs with free high-speed, wireless Internet access, a 24-hour business center and more than 12,000 square feet of meeting space with audio/visual equipment. You can have all your needs met at our Cincinnati hotel with amenities that include the Town Square Atrium Restaurant, a lobby lounge, an indoor pool with sky lights, a poolside lounge and a 24-hour fitness center. Our Crowne Plaza Cincinnati - Blue Ash staff look forward to serving you. Book your Cincinnati hotel reservations now and enjoy our excellent hotel deals and rates. ... more   less 

Additional Information about Crowne Plaza Hotel Cincinnati Blue Ash

Address: 5901 Pfeiffer Rd, Blue Ash, OH 45242-4821
Region: United States > Ohio > Blue Ash
Price Range: RM505 - RM702 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Cincinnati Blue Ash 3.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Crowne Plaza Cincinnati
Cincinnati Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Cincinnati Blue Ash staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Cincinnati Blue Ash staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms aren't accessible with a luggage cart because of steps.”
974mh, 7 May 2017 | Read review
“We did spend a bit more for a suite, but the refrigerator and the microwave were worth it especially since we stayed there for 9 days!”
kwintersfireman, 29 Jan 2017 | Read review
“Ask for room away from express way and with a refrigerator/microwave.”
Mitty2016, 28 Sep 2016 | Read review
“find another hotel”
Vach, 24 Aug 2016 | Read review
“Ask to have a room not near the ice machine.”
N4407ZXamandab, 25 Apr 2016 | Read review
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Prices are for 1 room, 2 adults
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