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All reviewsthe crowne plazabob evansbreakfast buffet isindoor poolthe wi fian older hotelfront desk staffbeds were comfortablegreat customer servicecomfortable staybit datedstaff was very friendlydowntown cincinnatinon smokingatriumconferenceradius
The staff of the hotel were fantastic. The room was tired and I was surprised that some of the repairs that we requested had not been noticed by the cleaning staff and taken care of. The pool area was very nice as was the breakfast....More
Response from Danny H, General Manager at Quality HotelResponded 22 May 2017
Thank you for taking your valuable time to share your thoughts about your recent stay at the Crowne Plaza Cincinnati. We are all pleased to read that the staff was fantastic and that you enjoyed the pool and breakfast. The hotel is scheduled...More
At a weekend convention, I got a room with a broken door lock. The back of the lock cover was off, so someone must have tried fixing it. I had to jiggle the lock about 5 times to get it to lock when I left...More
1 Thank M H
Response from Danny H, General Manager at Quality HotelResponded 10 May 2017
Please accept my sincere apologizes for the problems you encountered during your recent stay at the Crowne Plaza Hotel. We are addressing the maintenance issues you mentioned. The room you were in has been inspected by our pest control company, Varment Guard Environmental...More
Although the staff was very friendly, I just didn't feel very comfortable. The hotel needs a MASSIVE makeover. Very "old" feeling, elevator to my room was not very convenient, and it had an "old" smell. When pulling into the hotel the front door to lobby...More
Thank Julie L
Response from Danny H, General Manager at Quality HotelResponded 6 May 2017
Dear Julie L,
Thank you for taking your valuable time to comment about your recent stay at our hotel. I am pleased to read that you found the staff "friendly". The hotel is scheduled for a renovation later this year and I apologize if the...More
My partner and I were on the downlow because our families knew each other well and they would be shocked to know we were together. We went for a stay here before we broke it to them. Finally, away from any danger of our families...More
Thank Nikki T
Response from Danny H, General Manager at Quality HotelResponded 28 April 2017
Dear Nikki T,
I apologize for any inconvenience that we may have caused you during your recent stay.
By Ohio law we have to have our fire protection system checked twice annually. Part of this inspection includes sounding off the fire alarm for a short...More
The beds were comfortable and main room was decent. Bathroom was outdated and dirty. The hotel had a funky, moldy smell throughout with some areas smelling stronger than others. The indoor pool was warm though which was nice. Most of the staff was very friendly....More
Thank Not Your B
Response from Danny H, General Manager at Quality HotelResponded 29 April 2017
Dear Not Your B,
I apologize for your recent experience at the Crowne Plaza Hotel in Cincinnati. The bathroom being dirty is unacceptable and I appreciate you calling this to my attention.
We have spoken to Le-lat about your comments and he is truly apologetic...More
Response from Domonic D | Reviewed this property |
Although our family saw no bugs in the three nights we stayed, the coffee pots in the rooms were single serving and ours literally blew up in my face as I added the water to it. Didn't try using again.