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The Blu Hotel

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91 Reviews from our TripAdvisor Community

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Showing 90: English reviews
Archbald, Pennsylvania
Reviewed 28 July 2016

Stayed June 13th & 14th. Booked months ago. Was at least our 3rd time staying here. Disappointed with the remodeling disruption. Honestly, this hotel should not have been open. Lobby area was gutted. Constant noise throughout the day. Pool closed! Guests should have been notified prior to visit. Most rooms closed due to renovations. The hotel will be beautiful once...

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Helpful?
Thank lrw401
Blu H, Assistant General Manager at The Blu Hotel, responded to this review

Hello Valued Choice guest! Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we...

Lithopolis, Ohio
Reviewed 1 July 2016

Renovations are being made. The lobby has a display of what the lobby, breakfast area, rooms will look like. We were greeted promptly by a male receptionist. Room 317 had a comfortable bed and pillows. The room was one of the largest hotel rooms I've ever stayed; containing a desk, sofa and chair with a swing arm TV. Breakfast was...

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Helpful?
Thank LivingTheDream108
Blu H, Assistant General Manager at The Blu Hotel, responded to this review

Hello Living the dream- I wanted to thank you for your recent feedback. I have shared your feedback with the rest of my staff. I hope that you will come see me again in October when everything is done. Thank you again, Kenneth M. Doud Assistant General Manager Quality Suites 513.530.5999

Columbus, Ohio
Reviewed 12 June 2016

We booked one night on June 7th. We were on a two day vacation with our young children and booked this hotel because it has a pool (a huge deal when you're travelling with kids). We got to the hotel late at night and checked in. We were surprised to see the lobby completely stripped. The hotel is under renovations...

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Helpful?
Thank ljones1227
Jamie C, Front Office Manager at The Blu Hotel, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Reviewed 22 May 2016

We enjoyed our stay at the Quality Suites. The location was very convenient, the staff was polite and friendly, the breakfast was great! In spite of the refurbishing that was going on, the atmosphere was quiet and the facilities were clean.

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Helpful?
Thank TechGrandma
Jamie C, General Manager at The Blu Hotel, responded to this review

Thank you for your positive review. We look forward to seeing you again if you are ever in the Cincinnati area.

Toronto, Canada
Reviewed 10 April 2016

This Quality Inn will be rebranded as Blu. It's being renovated now. The lobby is peeled back to concrete. Our room is renovated . . . new paint, carpet, furnishings . . . and quite pleasant. It's well equipped with desk, couch, dresser, microwave, fridge, plenty of towels etc. This room is for disabled and is well set up. Unfortunately...

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Helpful?
1Thank James L
Jamie C, General Manager at The Blu Hotel, responded to this review

We are thrilled you enjoyed your stay in our new rooms. We are also going to upgrade our shower seats! Thank you for the info:)

Reviewed 6 April 2016

The hotel was in the process of being remodeled but it was okay for the money. Even though it is listed as a suite it was essentially one big room with a divider that comes up to you underarms that separates the bed from the living space. We were very disappointed that there was only one tv. Usually suites have...

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1Thank Sean C
Reviewed 26 March 2016 via mobile

Upon arriving at around 1:30am, the staff were fairly quick to greet us but the place looked very empty. The lobby was nearly completely empty of furniture making us question if the place was still in business and they just forgot to lock the door. They gave us a suite that we didn't ask for which was nice but it...

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Helpful?
Thank Diablo0
General M, General Manager at The Blu Hotel, responded to this review

Thank you for your review. We will use your feedback to better assist our guests in the future. We would love for you to visit us again after our renovations. Jamie Chadwick

Cincinnati, Ohio
Reviewed 25 October 2015

I own a Tour Operating company called Explorer Chick, and I partnered with the Quality Inn in Blue Ash for a 4 day tour I organized for a team from the Netherlands. From the start Jamie, the manager, was incredible. She was always eager to help and accommodating to my large group. She authentically cared about me and my group...

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Thank Nicki_Bruckmann
New Albany, Indiana
Reviewed 23 October 2015

My wife and I spent 4 nights here. We found the suite very spacious. We had a fridge, microwave, couch and desk. The sink was separate from shower which is a huge plus while staying multiple nights. The outside was somewhat dated, but you could tell some improvements have been made. The rooms in relation to lobby was what i...

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Helpful?
Thank JGanote
General M, General Manager at The Blu Hotel, responded to this review

Thank you for staying with us! We always enjoy hearing back from our guests after their stay. We look forward to seeing you again soon. We are beginning renovations and will be excited to show off our new look!

Gainesville, Georgia
Reviewed 10 October 2015 via mobile

Promised two adjoining rooms and upon arrival no such luck. To late to make other arrangements. Promised they would get two double bed rooms adjoining on Saturday. Later that night they informed us that they don't have rooms like that.

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1Thank Robert D
General M, General Manager at The Blu Hotel, responded to this review

We unfortunately are unable to ever promise adjoining rooms. I am sorry for the misunderstanding and that we weren't able to accommodate your request.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Located in the beautiful suburb of Blue Ash which is minutes away from The Kings Island Amusement Park, The Cincinnati Zoo and Botanical Gardens, Newport Aquarium and Paul Brown Stadium. The Cincinnati/Northern Kentucky Airport is 35 miles and University of Cincinnati is 15 miles from this Cincinnati Hotel. Jack's Casino is about 15 minutes from the hotel. ... more   less 

Additional Information about The Blu Hotel

Address: 11349 Reed Hartman Hwy, Blue Ash, OH 45241 (Formerly Quality Suites)
Region: United States > Ohio > Blue Ash
Price Range: RM465 - RM700 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Blu Hotel 2.5*
Number of rooms: 50
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Also Known As:
Comfort Suites Cincinnati
Cincinnati Comfort Suites
Hotel Style:
#9 Business Hotel in Blue Ash
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Questions & Answers

Here's what travellers have asked, with answers from The Blu Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all the rooms would be a great choice no matter where they are.”
 of 5 bubbles richmondw2017, 2 Jan 2017 | Read review
“Service personnel was great but facility was not professionally run as a class hotel.”
 of 5 bubbles tyerina2, 14 Nov 2016 | Read review
“Get a room on a Friday or Saturday night to avoid construction noise.”
 of 5 bubbles Rabscuttle02, 15 Aug 2016 | Read review
“Wait until renovations are complete.”
 of 5 bubbles lrw401, 28 Jul 2016 | Read review
“106 is an accessible room at the end of the hall, close to the pool.”
 of 5 bubbles F712DBjamesl, 9 Apr 2016 | Read review
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