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BEST WESTERN Airport Inn & Suites Cleveland

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433 Reviews from our TripAdvisor Community

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Showing 423: English reviews
Washington DC, District of Columbia
Reviewed 3 days ago NEW

I stayed at the Best Western Airport Inn for a weekend trip to the Rock N Roll Hall of Fame. Both the arrival and departure shuttle experience from the airport was top notch - staff was friendly, personable, and went out of the way to make you feel welcome by making small talk, offering directions, etc. The bed was a...

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Thank stevendspivey
Reviewed 2 weeks ago

Newly remodeled in a very nice decor. Staff was friendly, efficient, gave great service. Conveniently located to airport and all of the Cleveland area. We stay at Best Westerns frequently. They are always good hotels. This one was excellent!

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Thank Kelly S
Washington DC, District of Columbia
Reviewed 2 weeks ago

This hotel has been renovated within the last year, so it matches up with any slightly more expensive hotel in the area. The staff was friendly and helpful, and it's only 5 minutes from CLE by the FREE shuttle. They'll take you to and fro the airport (since there's a Rapid station IN the airport) as much as you want.

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Helpful?
Thank ToniD1
Reviewed 3 weeks ago

This is truly the best place to start a vacation, location is great. Best shuttle service ever. And you can leave your car in a safe place for two weeks. Great easy check in. The only bad thing was the stains on the carpet in our room.

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Helpful?
Thank Rae R
Howard
Reviewed 4 weeks ago

First impressions do count in this case. April at the check-in was so helpful, she even printed a map to help me with my question. Our room was clean and well decorated. The whole motel was clean and nice. The breakfast was great as well although the room was small and crowded. We will definitely stay at this Best Western...

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Thank Allenest
Brookpart, United States
Reviewed 4 weeks ago

Apparently expecting quiet to get some sleep from traveling can not be expected at this dump because renting rooms out for Halloween parties is completely acceptable here. Singing, yelling, slamming of doors, crying, whimpering, dinging of the elevator all night, people running up and down the halls screaming and fighting... and each call to the front desk was just them...

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Thank Robin D
Reviewed 2 November 2016

When making the reservations I called the front desk of this hotel to assure the reservations were proper and we could be having the stay we hoped for, comfortable! Next I wanted a suite with a connecting room or across the hall. We were traveling as a family with a 9 month baby that we wanted to be close by....

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Thank Gene O
Green Cove Springs, Florida
Reviewed 31 October 2016

Our room had a some what loud refrigerator. We notified the front desk and they immediately changed our room. The staff was very pleasant, especially the breakfast personnel. Very pleased with this hotel.

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Thank igottnext
Reviewed 25 October 2016

We just stayed one night. King room, the bed was VERY comfy (and clean!!)! plenty of pillows, and the bathroom is really big, I wish I had stayed longer so I had a reason to do my hair and make-up in there! haha. Only complaint would be that you can hear people out in the hallway, which means they can...

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Thank Ashley K
Cleveland, United States
Reviewed 25 October 2016

Staff was friendly, at check-in and check out. The rooms are very clean. I asked where the closest mailbox was and the receptionist offered to mail out my letters for me. At check-out they offered to go bags.

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Helpful?
Thank Kimberly W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN Airport Inn & Suites Cleveland

Address: 16501 Snow Rd, Brook Park, OH 44142-2778
Region: United States > Ohio > Brook Park
Price Range: RM387 - RM503 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Airport Inn & Suites Cleveland 2.5*
Number of rooms: 64
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Also Known As:
Best Western Airport Hotel Brook Park
Best Western Airport Inn And Suites
Best Western Brook Park
Brook Park Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Airport Inn & Suites Cleveland staff and other travellers.
3 questions
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Monroe, Michigan
over a year ago

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Questions? Get answers from BEST WESTERN Airport Inn & Suites Cleveland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We've never had a bad room”
 of 5 bubbles RaeR828, 23 Sep 2016 | Read review
“We were on the third floor and had a nice room.”
 of 5 bubbles 654lynettew, 7 Sep 2016 | Read review
“have the usual reduced rates for seniors and for CAA/AAA members.”
 of 5 bubbles sharonwilkins, 17 Aug 2016 | Read review
“Noisy on the street side.”
 of 5 bubbles U8658FSdouglass, 25 May 2016 | Read review
“Just dont chose this hotel”
 of 5 bubbles stephanierfont, 25 Apr 2016 | Read review
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