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Quality Inn Brunswick Cleveland South

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Quality Inn Brunswick Cleveland South
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120 Reviews from our TripAdvisor Community

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Showing 120: English reviews
Brunswick, Ohio
Reviewed 23 October 2016 via mobile

Loved the room. King size bed with jacuzzi tub. Nice big shower. Mini fridge microwave oven. Sofa to sit on besides bed. Easy access to highway. Walking distance to Bob Evans restaurant. Speedway gas station.

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Helpful?
Thank Kim B
Reviewed 12 October 2016 via mobile

This is the second visit to Brunswick and we stayed at this hotel both times. We stayed for five nights. The hotel was quiet and in a good location. The employees were friendly and worked efficiently. They were very accommodating in allowing us to check in when we arrived early. We did not eat the complimentary breakfast, instead went to...

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Thank Kathy H
Reviewed 10 October 2016 via mobile

It was cozy. The staff was attentive. And it's even pet friendly for those of you looking for this perk. The AC could be fixed though because it was a little hard to control. But besides this everything else was pleasant for the price.

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Thank Nick H
Boonsboro, Maryland
Reviewed 23 September 2016

...approaching the hotel I had / in the hotel and driving around the hotel I saw many , many areas of un repaired,non maintained,and shoddy guality......I mean BAD ....at first I didn t think the were open . Our room was 107 ....a non smoking room ....that was filled with smoke and its masking spray ......horrible experience. Our room was...

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Helpful?
Thank schlappal2016
QualityCustomerCare, Front Office Manager at Quality Inn Brunswick Cleveland South, responded to this review

Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Quality Inn Brunswick.

Reviewed 9 September 2016

We stayed here for a last minute trip to visit Cuyahoga National Park. There were hotels closer, but this hotel offers smoking rooms still.... which is a big plus for my husb. The room was clean, staff was friendly. Free breakfast was hot and adequate.

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Helpful?
Thank Jennifer D
QualityCustomerCare, Front Office Manager at Quality Inn Brunswick Cleveland South, responded to this review

I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

Halifax, Canada
Reviewed 26 August 2016

The worst hotel I have ever stayed at! Customer service is awful. The owner/Manager will avoid you if you have complaints! Condition of the hotel feels like it has not been updated in years! I had tons of mold in my bathroom shower and that was supposed to be their “Jacuzzi” suit. They only have standup showers that are small,...

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2Thank Tasha_Jones
QualityCustomerCare, General Manager at Quality Inn Brunswick Cleveland South, responded to this review

Thank you for taking our online survey, we apologize for not meeting your expectations. We do hope you will give us another chance to surpass your expectations.

Plymouth, Wisconsin
Reviewed 23 August 2016

Quiet room. Good Bed. Good Breakfast. Great service. Would recommend this Hotel to all travelers. Convenient location. We prefer to use Choice Hotels. There is usually one in a convenient location when we travel even in Canada.

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Thank Rodder46
QualityCustomerCare, Front Office Manager at Quality Inn Brunswick Cleveland South, responded to this review

I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

Reviewed 24 July 2016

The room was nice and clean. It had all the necessary amenities including a microwave and refrigerator. Refrigerator never worked which we figured out after milk spoiled and soda never got cold. Reported the refrigerator 4 times but couldn't get anyone to come look at it. After 2 nights there we had to call the desk 3 times to get...

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1Thank Janice T
Columbus, Ohio
Reviewed 13 July 2016 via mobile

Front desk friendly, but room smelled like smoke. No elevator, so be prepared to carry luggage to second floor. Walls are and look like smoke yellow. Smokers will know what I'm talking about. Rooms are small, but you get what you pay for. Would only stay here on an emergency basis, sort of what we were under. Other than the...

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1Thank Gottone
QualityCustomerCare, Front Office Manager at Quality Inn Brunswick Cleveland South, responded to this review

We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

Brunswick, Ohio
Reviewed 30 June 2016

The staff at this hotel are great!!!! very nice, helpful, energetic, and they always know what to say and when to say it. Melinda and Alyssa were the girls I seen the most. They were both great and always staying busy. They printed me out directions to where i needed to go. Also melinda was very helpful and helped me...

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Thank uwillloveme19
QualityCustomerCare, Front Office Manager at Quality Inn Brunswick Cleveland South, responded to this review

I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly renovated Hotel! Highly Rated Business & Leisure Hotel. The Quality Inn Brunswick is located approximately 10 miles from Cleveland Hopkins International Airport (CLE) & 20 miles from downtown Cleveland. Hotel offers a FREE HOT Deluxe Breakfast & Free Wi-Fi, Free Newspaper, Quality Serta Plush Bedding Collection! The Quality Inn Brunswick is Interior Corridors. Quality Hotel has Jacuzzi Suite & a King Suite with Micro/Fridge. All of our Double Bed include Micro/Fridge. All rooms have air-conditioning, clock radios, coffeemakers, Work Desk w/ chair, Free local calls, & Cable TV. Satisfaction Couldn't Be Simpler At Quality Hotels!! Make a Reservation Today! ... more   less 

Additional Information about Quality Inn Brunswick Cleveland South

Address: 1435 S Carpenter Rd, Brunswick, OH 44212-3861
Region: United States > Ohio > Brunswick
Price Range: RM319 - RM448 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Brunswick Cleveland South 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Quality Hotel Brunswick
Sleep Inn Brunswick
Brunswick Sleep Inn
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Questions & Answers

Questions? Get answers from Quality Inn Brunswick Cleveland South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring your own cleaning supplies.”
  • This is the mold in my shower
 of 5 bubbles Tasha_Jones, 26 Aug 2016 | Read review
“We have choice card. Not always the best way to schedule room.”
 of 5 bubbles Rodder46, 23 Aug 2016 | Read review
“All rooms on the second floor are smoking rooms.”
 of 5 bubbles 348janicet, 23 Jul 2016 | Read review
“The rooms near the front desk are much quieter and the smoking rooms are near the back entrance upstairs”
 of 5 bubbles uwillloveme19, 29 Jun 2016 | Read review
“If smoke is an issue, ask for a room away from the back parking lot”
 of 5 bubbles viscontigirl, 12 May 2016 | Read review
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