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The Bertram Inn at Glenmoor

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The Bertram Inn at Glenmoor
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56 Reviews from our TripAdvisor Community

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There are newer reviews for The Bertram Inn at Glenmoor
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Showing 56: English reviews
Hinsdale, Illinois
Reviewed 15 June 2016

Overall the grounds and golf course are beautiful. The staff was welcoming and friendly. This inn used to be a seminary school so it has that feel about it. My only suggestion would be to update the decor in the hotel rooms. The beds were comfortable, the shower adequate. The breakfast was very good.

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Helpful?
Thank judymF9721NA
aadjiri, Front Office Manager at The Bertram Inn at Glenmoor, responded to this review

Dear Judy, Thank you for choosing the Bertram Inn at Glenmoor for your recent stay I am a new Guest Services Director at Glenmoor. I had a chance to review the survey that you recently completed, and I was proud to read the notes you left about our staff. Your feedback is very important to our efforts to continuously improve...

Green, Ohio
Reviewed 13 June 2016

The staff is very friendly and helpful. It is a fancy country club but I didn't feel looked down upon for not having a lot of money or being part of the club. The hotel room was good for the price. The spa is amazing! The staff is very friendly and make you feel comfortable.

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Helpful?
Thank MamaBearGestapo
aadjiri, General Manager at The Bertram Inn at Glenmoor, responded to this review

Dear valued guest: Thank you for choosing the Bertram Inn at Glenmoor on your visit to Canton. I had a chance to review the survey that you recently completed, and I was proud to read the notes you left about our staff. Your feedback is very important to our efforts to continuously improve guest satisfaction. I've shared your comments with...

Pittsburgh, Pennsylvania
Reviewed 25 May 2016

We loved staying at the Bertram Inn at Glenmoor. Everyone was so nice and accommodating. Rooms and bath were clean. Spa services were wonderful. Holly and Olivia did a great job. Would definitely stay there again. Highly recommend.

Review collected in partnership with this hotel
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Thank Geri L
Management response:

Dear Stacy, Thank you for choosing the Bertram Inn at Glenmoor on your visit to Canton. We appreciate your business and look forward to seeing you again the next time you are in Canton. I had a chance to review the survey that you recently completed, and I was proud to read the notes you left about our staff and...

Summit, New Jersey
Reviewed 18 May 2016

This hotel, and the adjoining country club, was formerly an abbey housing a school for boys studying to become monks or priests. Now totally renovated, it sits in the middle of a Jack Nicklaus-designed golf course and up-scale homes. Food service, the spa and golf are provided by the club, where you are, effectively, a guest member. One consequence is...

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Helpful?
Thank Jim W
Management response:

Dear Jim, Thank you for choosing the Bertram Inn at Glenmoor on your visit to Canton. We appreciate your business and look forward to seeing you again the next time you are in Canton. I had a chance to review the survey that you recently completed, and I was proud to read the notes you left about our staff and...

Louisville, Ohio
Reviewed 4 May 2016

The room was very large and loved it, Bed was huge which was also a plus. Was hoping for a larger jacuzzi tub. At least for 2 people, tv was a little small and being so far from the bed made it a hard to watch. Other then that everything was great! Front desk was very nice and friendly, VERY...

Review collected in partnership with this hotel
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Thank elbigler
Management response:

Dear Elbigler, Thank you for choosing the Bertram Inn at Glenmoor on your visit. We appreciate your business and look forward to seeing you again the next time you are in Canton. I had a chance to review the survey that you recently completed, and I was proud to read the notes you left about our staff. Your feedback is...

Boston, Massachusetts
Reviewed 25 April 2016 via mobile

Excellent food, great service, a little inconvenient to schlep bags to room using trolley & elevator ( service entrance ), but worth the effort, simply to enjoy the restaurant. Room was great size, but bedding is dated...could use some new mattresses & pillows. We will stop there again, heading north or south on our annual migration.

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Thank solmosalar
Management response:

Thank you for choosing the Bertram Inn at Glenmoor on your recent visit. We appreciate your business and look forward to seeing you again the next time you are in Canton. I had a chance to review the survey that you recently completed, and I was proud to read the notes you left about our staff. Your feedback is very...

Sandusky, Ohio
Reviewed 8 March 2016

We stayed at The Bertram Inn at the recommendation of a friend. The rooms are a nice size and lovely, bed was comfortable. The lighting in the room seems a bit dim. We utilized the transportation from the Inn and were very happy with this service. The driver, Frank, was courteous and prompt. We were in Canton for a party...

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Thank NanSab
Abdel A, Guest Relations Manager at The Bertram Inn at Glenmoor, responded to this review

Dear NanSap: Thank you for choosing the The Bertram Inn at Glenmoor on your recent visit. We appreciate your business and look forward to seeing you again the next time you are in Canton. I had a chance to review the survey that you recently completed. I was concerned to hear about your experience with our hotel bartender. We strive...

Cleveland, Ohio
Reviewed 28 July 2015

My husband and I went on what must have been a slow night since the place seemed deserted. It's a huge place, with excellent food (the pot pie at the basement restaurant shouldn't be missed). We even enjoyed the spa services with a side by side massage.

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1Thank stacybuckeye
Abdel A, Front Office Manager at The Bertram Inn at Glenmoor, responded to this review

Dear Valued Customer! Thank you for choosing the Bertram Inn at Glenmoor on your visit. We appreciate your business and look forward to seeing you again the next time you are in Canton. I am a new Guest Services Director at Glenmoor. I had a chance to review the survey that you recently completed, and I was proud to read...

Ontario
Reviewed 1 July 2015

This is a special place as it is part of a private country club within a very secure gated community. Beautiful grounds that include a wonderful golf course. Well stocked pro shop, attentive service in restaurant and a lovely pool area. Rest, relax and unwind.

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Thank Toonses
Abdel A, Front Office Manager at The Bertram Inn at Glenmoor, responded to this review

Dear Valued Customer! Thank you for choosing the Bertram Inn at Glenmoor on your visit. We appreciate your business and look forward to seeing you again the next time you are in Canton. I am a new Guest Services Director at Glenmoor. I had a chance to review the survey that you recently completed, and I was proud to read...

Houston, Texas
Reviewed 24 June 2015

We were in town for a wedding and wanted to stay somewhere a little different. I am so happy that I found this place! The grounds are absolutely beautiful. It is also a country club and there are private residences on the grounds. The rooms are outdated - seems like nothing has been upgraded since the 70s - we found...

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1Thank socalworldtrvler
Abdel A, Front Office Manager at The Bertram Inn at Glenmoor, responded to this review

Dear Valued Customer! Thank you for choosing the Bertram Inn at Glenmoor on your visit. We appreciate your business and look forward to seeing you again the next time you are in Canton. I am a new Guest Services Director at Glenmoor. I had a chance to review the survey that you recently completed, and I was proud to read...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
The Bertram Inn at Glenmoor...A destination unlike any other.One of North-East Ohio’s hidden treasures, and a classic, 1930-vintage Gothic-style building, the Bertram Inn at Glenmoor bears the aura of an upland Scottish castle set on rolling green hills. Nestled amidst a scenic Jack Nicklaus Signature Golf Course, the Bertram Inn at Glenmoor boasts a beautiful full European Spa and Salon, three unique dining rooms, a state of the art fitness center, eleven private meeting rooms, licensed childcare and limousine service. The Bertram Inn at Glenmoor in Canton Ohio is ideal for hosting business associates, as well as guests for weddings and special occasions or simply a weekend getaway, offering seventy-two luxuriously appointed overnight rooms in a variety of styles. No two rooms are decorated alike offering a unique variety unlike any other facility. No matter what level of accommodation, all rooms provide a comfortable haven at the end of the day.The Spa at Glenmoor is the perfect place to unwind, relax and escape everyday stresses. Refresh your mind and body with an array of services in an environment of luxury, privacy and comfort. Enjoy treatments ranging from traditional massages and body wraps to the exclusive Natura Bisse Facials.Be our Guest at The Bertram Inn at Glenmoor. ... more   less 

Additional Information about The Bertram Inn at Glenmoor

Address: 4191 Glenmoor Road N.W., Canton, OH 44718 (Formerly Glenmoor Country Club)
Region: United States > Ohio > Canton
Price Range: RM720 - RM893 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Bertram Inn at Glenmoor 3.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Glenmoor Country Club Hotel Canton
Glenmoor Country Club Canton Ohio
Glenmoor Country Hotel
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Questions & Answers

Here's what travellers have asked, with answers from The Bertram Inn at Glenmoor staff and other travellers.
1 question
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Pittsburgh, Pennsylvania
10 months ago

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Questions? Get answers from The Bertram Inn at Glenmoor staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The comforters are very heavy so i slept with just a sheet and the hotel provided robe over me. Install some overhead lighting or find another way to light up the bathroom vanity at least.”
 of 5 bubbles 125rachellem, 23 Aug 2016 | Read review
“We were in room 325 long walk from the Elevator...”
 of 5 bubbles 386MikeB, 16 Aug 2016 | Read review
“Rooms need to be updated. Accessories in kitchen area of Executive Suite were old or broken... Needs updating for the high price of room. Staff excellent, grounds beautiful, not very accessible for handicapped”
 of 5 bubbles 803kathleenh, 19 Jun 2016 | Read review
“Rooms were comfortable and clean. If I had to say anything it would be that they are a little dated. The price was reasonable for what you get. ”
 of 5 bubbles 350geril, 25 May 2016 | Read review
“Best views overlook the golf course”
 of 5 bubbles JimW424, 18 May 2016 | Read review
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