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Comfort Inn Downtown

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Comfort Inn Downtown
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599 Reviews from our TripAdvisor Community

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Showing 584: English reviews
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Newton Falls, Ohio
Reviewed 6 days ago NEWvia mobile

Super clean, friendly staff, walking distance to wolstein center and local food, slightly outdated rooms but the fridge and tv worked well enough. The elevators are pretty old but overall a good experience.

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Helpful?
Thank Kayla W
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear Kayla W, Thank you for taking the time to let us know how you enjoyed your stay at the Comfort Inn Downtown Hotel. It is heartwarming to hear of how our efforts to give you a great experience, filled with hospitality, clean and convenience have been successful. We also appreciate your ideas for improving on our amenities, and we...

London, Ohio
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

Good sized room, very clean. The staff are very friendly and efficient. They get to know the regulars who stay there - there's a reason they keep coming back! Beautifully redecorated, easy access to downtown and interstate. Limited underground parking, but nice secure lot steps away with 24 hour attendant. Pizza place, Mexican (weekdays only) and Subway restaurants all located...

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Helpful?
Thank sharpestrn
About Hotel's Favourite Review
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear sharpestrn, Thank you for taking the time to let us know how you enjoyed at the Comfort Inn Downtown Hotel! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Your five star review means a lot to us, and we...

Asheville, North Carolina
Reviewed 2 weeks ago via mobile

Stayed at the hotel for 3 days before my surgery and my wife stayed for a couple of days afterwards Rooms are clean, coffee in lobby 24x7, great tasty breakfast, nice staff and a shuttle bus to and from Cleveland Clinic.

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Helpful?
Thank Art H
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear Art H, Thank you so much for your compliments, rating and review of our high housekeeping and hospitality standards. I am very pleased to learn that you enjoyed the breakfast offered at our hotel. Your feedback will serve as encouragement to all of our staff as we strive to provide an exceptional and memorable experience for every guest.

Toledo, Ohio
Reviewed 2 weeks ago

Comfort Inn is a great location for people attending Mid-American Conference basketball tourney -- and anything else at Quicken Arena (the Q), which is just one mile away. You can take the trolley there & back. It's also a great place for families who need care at Cleveland Clinic. Great people take super care of their customers.

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Helpful?
Thank harmoniousXX
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear harmoniousXX, Thank you for sharing your rating of our hotel. We are excited to share this wonderful review with our hardworking staff, and we thank you for giving us this opportunity to congratulate them on a job well done. It is great to hear that you enjoyed the location as well; and we are looking forward to your next...

Sayre, Pennsylvania
Reviewed 2 weeks ago

My wife had an appointment at Cleveland Clinic. We had a room at another place in Cleveland until we saw the room , it was disgusting. We left and went to The Downtown Comfort where we were met with a pleasant voice who couldn't be helpful enough. Although we only needed the room for 7 hours it was a fabulous...

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Helpful?
Thank Michael s
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear Michael s, Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. It's good to hear from you and we greatly appreciate that you've taken the time to share your five star experience at our hotel! It is great to hear that you enjoyed the value as well; and we are looking forward...

Kitchener
Reviewed 2 weeks ago via mobile

We stayed at this hotel from March 12th to 15th of this year. The hotel is simple, nothing fancy about it BUT we had one of the best stays in a hotel in a very long time. We reserved two rooms because we are a family of 5. 2 teenagers, 1 pre-teen and 2 adults. Through TripAdvisor we found this...

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Helpful?
Thank GwenKitchener
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear GwenKitchener, Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! It is so rewarding to hear that we were able to provide a comfortable cleanand convenient experience. Your feedback will serve as encouragement to all of our staff as we strive...

Missouri
Reviewed 2 weeks ago

My fiancé & I stayed here during our first trip to Cleveland. We originally booked a room at another hotel recommended by the Cleveland Clinic, but switched to Comfort Inn due to the first hotel's high price ($149/night) & lack of certain amenities. Pros: · Cost: $85/night for Cleveland Clinic patients, but we also stayed when the hotel was running...

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Helpful?
Thank MO_Traveler09
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear MO_Traveler09, Thank you for choosing Comfort Inn Downtown hotel We are so glad to know that you had a great time with us and thank you so much for appreciating our efforts of providing you with clean and comfortable accommodations in a reasonable cost. Your comments on how we can further improve upon the guest experience are also very...

Reviewed 2 weeks ago

I was their guest for an overnight stay after a concert. The staff was very friendly and we had great service. We had a window in our room that was open a bit and we could not get it closed. We let the front desk know and maintenance was there within minutes to fix it. The room was very clean...

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Helpful?
Thank Carissa V
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear Carissa V, Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Your five star review means a lot to us, and we thank...

Reviewed 3 weeks ago via mobile

Cristina is very helpful and kind other staffs are too , I would come back to this hotel. Rooms are affordable also rooms are well cleaned and maintained overall I had a good stay . I recommend anybody looking for a hotel room to stay here

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Helpful?
Thank Anthony F
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear Anthony F, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. It is so...

Albion, Illinois
Reviewed 3 weeks ago

Was their guest when my wife had surgery and appointments at Cleveland Clinic. And I mean their guest because we were treated wonderfully. All of the employees we encountered were friendly and more than helpful...and on top of that they were very accommodating. We needed extra time to check out and they provided us with a late check-out time. The...

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Helpful?
Thank blitzhill
HSM_Hospitality_Mgr, Guest Relations Manager at Comfort Inn Downtown, responded to this review

Dear blitzhill, Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. Your five star review means a lot to us, and we thank you for...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Comfort Inn Downtown

Address: 1800 Euclid Avenue, Cleveland, OH 44115
Region: United States > Ohio > Cleveland
Price Range: RM508 - RM958 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Downtown 2.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Comfort Inn Downtown Hotel Cleveland
Comfort Inn Cleveland
Cleveland Comfort Inn
Hotel Style:
#10 Family Hotel in Cleveland
#18 Business Hotel in Cleveland
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Downtown staff and other travellers.
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Questions? Get answers from Comfort Inn Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Shuttle drive John Loas was great. Ask for him”
 of 5 bubbles blitzhill, 3 Mar 2017 | Read review
“Quiet floor”
 of 5 bubbles roserH4243FD, 15 Feb 2017 | Read review
“on the top floor. I thought we might be the only guests in the hotel. I was surprised to see a full breakfast room full of people!”
 of 5 bubbles rsreedinkenya, 23 Jan 2017 | Read review
“I've only stayed in one room there and requested it again the following weekend. It was a queen bed only as I was by myself.”
 of 5 bubbles MamaSweet, 9 Jan 2017 | Read review
“Central Location”
 of 5 bubbles sandeepb301, 6 Dec 2016 | Read review
5 of 5