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Comfort Inn Downtown

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Traveller (53)
Room & Suite (33)
Dining (3)
Overview
  • Excellent35%
  • Very good37%
  • Average15%
  • Poor6%
  • Terrible7%
Travellers talk about
“john loas”(48 reviews)
“cleveland clinic”(238 reviews)
“driver john”(10 reviews)
Free Wifi
Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
Suites
2 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (705)
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687 results
Traveller rating
243
253
101
41
49
Traveller type
Time of year
LanguageEnglish
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243
253
101
41
49
Show reviews that mention
All reviewsjohn loascleveland clinicdriver johnfree trolleythe theater districtwolstein centershuttle driveryogurtfree breakfastspecial ratefront desk stafffree shuttle serviceper nightan older hotelthe hotel offersprogressive fieldthe breakfast area
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1 - 5 of 687 reviews
Reviewed 2 days ago

We were in town to see the Rock and Roll Hall of Fame. Since this is only a mile away, it seemed like a good place to stay. It would be good for Cleveland Browns football games also. The desk person was friendly when we...More

Thank Don C
Reviewed 2 days ago

My husband is currently a patient at the Cleveland Clinic and has been spending many nights at the Comfort Inn Downtown. We are appreciative for the kind and considerate service that we have received. John, the shuttle driver, et. al., does an exceptional job in...More

Thank Kathy C
Reviewed 4 days ago via mobile

I've stayed at a lot of hotels but, this one by far was the most accomodating and clean one I've ever been to!! All the staff were very nice but, there's one person that really stood out to our family..Wendell was the most caring person...More

Thank Nicole D
Response from Tina M, Guest Relations Manager at Comfort Inn DowntownResponded 3 days ago

Dear Nicole D, Thank you for taking the time to share this five star experience with our management, staff, and future guests. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next...More

Reviewed 6 days ago via mobile

Our visit has been wonderful. Wendell was so helpful. From arrival to check in to car parking to directions to transport, he was a wonderful part of our visit. We were here to visit the Cleveland Clinic and it was reassuring to not have to...More

Thank Francine D
Response from Tina M, Guest Relations Manager at Comfort Inn DowntownResponded 3 days ago

Dear Francine D, Thank you for sharing this heartfelt review of our hospitality and accommodations. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We also appreciate your suggestions for...More

Reviewed 1 week ago

The location of Comfort Inn makes it score over the others for convenience..... The rooms are good and comfortable and appropriately sized. Family felt comfortable and safe and that is a strong factor in favor of Comfort Inn.... If free parking was included, that would...More

Thank 729venkateshr
Response from Tina M, Guest Relations Manager at Comfort Inn DowntownResponded 1 week ago

Dear 729venkateshr, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! It is so rewarding to hear that we were able to provide a comfortable and convenient experience. We also appreciate your suggestions for how...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Breakfast included
Meeting Rooms
Laundry Service
Breakfast Available
Dry Cleaning
Business Centre with Internet Access
Banquet Room
Self-Serve Laundry
Room amenities
Microwave
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$117 - US$239 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Business Hotel in Cleveland
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$117 - US$239 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Business Hotel in Cleveland
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (53)
Room & Suite (33)
Dining (3)
Pool & Beach (1)
Questions & Answers
Ask a question
396george1967
1 April 2018|
AnswerShow all 5 answers
Response from Anthony G | Reviewed this property |
No they are not
1
Vote
jglendinning2017
30 October 2017|
AnswerShow all 4 answers
Response from Diana L | Reviewed this property |
can't help u with question. best to call and ask them, d
0
Votes
grace m
4 October 2017|
AnswerShow all 5 answers
Response from Diana L | Reviewed this property |
sorry I can't help u with this question. but call them, if they can do it they r very accommodating!!
0
Votes
Room Tips
"Choose rooms from Level 3 upwards."
Read review
"My room had a huge comfortable king bed and the room was a great size."
Read review
"Fifth floor was pretty quiet"
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"best hotel - counting price, service, convenience for people needing extended Cleveland Clinic services/stays"
Read review
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