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University Hotel and Suites

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1 room 2 adults 0 children
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University Hotel and Suites
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167 Reviews from our TripAdvisor Community

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Showing 156: English reviews
Reviewed 26 September 2016 via mobile

When I read reviews of hotels I usually take them in stride because everyone has different tastes and expectations. However this time most of the negative reviews on this hotel were pretty accurate. In all my years of staying in hotels, this was the worst. When we pulled into the parking lot I didn't even want to go inside. The...

2Thank Evylynn C
Kissimmee, Florida
Reviewed 18 September 2016

the worst hotel I was ever in. upon pulling into the parking lot, I thought this must be a joke. the building looks like it is getting to be knocked down, upon going in to check in for my reservation I got a musty smell immediately. I checked in and went to my room and upon inspecting the room, there...

2Thank Daniel S
Ashland, Ohio
Reviewed 29 August 2016

The manager said he was too busy to deal with the mistake, he would not call me back. would not speak to me on the phone, went through the young lady at the front desk. He said to tell me to dispute it with my bank. He never returned my 3 voicemails, never returned the 3 in person messages through...

1Thank 19_AB_78
Pretty Beach, Australia
Reviewed 22 August 2016

It's a pretty good hotel. You can smell the money you're saving when you're walking down the halls. Some SOB horked all over the microwave and coffee machine, and Mrs. Venezuela wouldn't even clean it up. Piss in the tub, blood stains on the sheets... It's a pretty good experience for all ages. Also, I recommend keeping any valuables in...

4Thank prettygoodhotels
Herndon, United States
Reviewed 10 August 2016

It smelled horribly, the hallway was unvacuumed, the room was dirty, there was a hole in the wall, the tissue box was rusty, there was no extra toilet paper, the towels were like sandpaper, the front desk person had no interest in hearing any of this. I'm sure he has heard it all before.

3Thank Nancy M
Cleveland, Ohio
Reviewed 7 August 2016

I have stayed at this hotel 6 times, and every experience was sub-par. It's right downtown, though, and super convenient. Free parking. There are times where I paid for a mini-fridge & coffee maker and had neither. Outlets in the bathroom are sketchy sometimes, you have to be careful plugging stuff in. The heater didn't work that well. The front...

2Thank thespinningsloth
Reviewed 5 August 2016

I believe the property is not really pleasant to visit. This is the impression from the phone call, when front desk agent Peter was kind enough did not even let me re-confirm the information required. And when I called again, did not even answer a call properly and could not mention even his position and family name in order to...

1Thank sweetyvlad
Reviewed 26 July 2016 via mobile

We stayed for two nights to check out apartments and the university etc. Because of our group, we needed a way to sleep a couple and two singles, so for the cheap price, we got two rooms. I knew going in not to expect much. Our bathroom door didn't close. Continental breakfast was less than "no frills", but at least...

1Thank Specialk918
Toronto, Canada
Reviewed 21 June 2016 via mobile

Pros - Bitcoin machine - Ample parking - Walkable to downtown - but sort of far - Reasonably comfortable beds - Staff tried their best Cons - Rooms smelled bad - Whole place dated - Water temp in shower not consistent - Slightly depressing, dirty air to the whole place - Breakfast was not edible - Elevator slow and slightly...

3Thank Susan D
Reviewed 28 May 2016 via mobile

I booked looking to pictures and never thought such a dirty surprise. Location is not bad I even walk to downtown and Rock & Roll hall of fame. Is expensive for the dirty condition and old as well. I had to change to The Arcade in downtown and paid double rate.

3Thank Sergio R

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  • Free Parking
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about University Hotel and Suites

Address: 3614 Euclid Avenue, Cleveland, OH 44115 (Formerly Days Inn & Suites Cleveland Downtown)
Region: United States > Ohio > Cleveland
Price Range: RM330 - RM660 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — University Hotel and Suites 2*
Number of rooms: 161
Reservation Options:
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Also Known As:
University Hotel Cleveland
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Questions & Answers

Here's what travellers have asked, with answers from University Hotel and Suites staff and other travellers.
4 questions
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Questions? Get answers from University Hotel and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check the room before you check in, as you should always do.......”
736JohnP, 26 Feb 2017 | Read review
“umm.. good luck!”
BrianArtforAnimals, 9 Oct 2016 | Read review
“do not even think about staying here.”
  • unmade beds right after housekeping just did room
  • burn marks on ceiling
  • old microwave
  • vomit on wall and carpet after housekeeping was leaving the room as i checked in.
danielsM3553HE, 18 Sep 2016 | Read review
“This hotel is a health hazard”
Floydette68, 12 Oct 2015 | Read review
“Avoid this place if at all possible.”
384jimh, 16 Sep 2015 | Read review
5 of 5