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Residence Inn Cleveland Downtown

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Residence Inn Cleveland Downtown
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488 Reviews from our TripAdvisor Community

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Stevens Point, Wisconsin
Reviewed 2 weeks ago via mobile

Staff was great. Everyone said hello. We had a great big room. It was very quiet. Bed was comfortable. Bathroom toilet/shower room was tiny. Breakfast was very nice, great selection of items, roomy area to eat. Bar was convenient. Bartender was friendly.

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Helpful?
Thank RunSeattle
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear RunSeattle, Thank you for being our guest and taking the time to write your review. I am very pleased that you enjoyed your stay and our historic hotel. Hope to see you in Cleveland again. Safe travels, Steve

Cleveland, Ohio
Reviewed 2 weeks ago

We stayed here for 5 weeks after our house fire. The staff is wonderful. We had two dogs and the hotel was very accommodating. Breakfast has a wide variety of food and is very good. The kids loved having waffles every morning. Valet is wonderful and very timely. The staff and valet went above and beyond to make my kids...

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Helpful?
1Thank erikaparma2017
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear Erikaparma2017, Thank you for taking the time to write about your stay. It was enjoyable getting to know you and your family during the weeks you were here. Appreciate the details of your interactions with our staff. Sincerely, Steve

Reviewed 4 weeks ago

I could not have asked for a better stay. First of all, I arrived around 1:30 PM and was allowed to check-in early which was extremely convenient. The staff was extremely nice, friendly, and helpful. The hotel lobby was very clean and well-kept. I reserved a studio room and let me tell you... I was blown away. The room was...

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Helpful?
Thank Andrew Z
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear Andrew Z, Thank you for being our guest and taking the time to write about your stay. I am very pleased that you enjoyed our Residence Inn and it's convenient location to Cleveland's best sports venues and restaurants. Hope to see you again as the Cav's head to the playoffs. Safe travels, Steve

Erie, Pennsylvania
Reviewed 15 February 2017 via mobile

Pretty nice hotel, in walking distance of so many things! The only thing that really sucks is the parking, and the hotel clearly knows bc they offer 24hr valet for $24. Which is really nice but expensive. Jacuzzi tub room was nice and clean.

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Helpful?
Thank 654leannt
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear 654leannt, Thank you for staying in downtown Cleveland. I hope you enjoyed yourself and how easy it is to walk to the numerous events and restaurants downtown. You may have stayed at another area hotel as we do not have Jacuzzi tubs in our Residence Inn. Hope to see you in the future. Sincerely, Steve

Orwell, Ohio
Reviewed 10 February 2017

The hotel staff was very friendly and the rooms were very clean. The bed was comfortable although the pillow was a little "thick". I like a more fluffier pillow. We were surprised to see a full size refrigerator, dishwasher and a stove top in them! We only stayed 1 night so we did not need them though. The location was...

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Helpful?
Thank AvonRep_Jill
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear AvonRep_Jill, Thank you for taking the time to write about your recent stay with us. I am very glad that you enjoyed our guestroom amenities as well as how convenient we are to all downtown Cleveland has to offer. I hope the casino was kind to you. Travel safe, Steve

Westland, Michigan
Reviewed 3 February 2017

We travel pretty frequently and this stay was pretty darn amazing. Valet parking was super quick and easy, we were greeting with a welcome gift with local gourmet pop corn and water. When we arrived to our room, they had a pack and play set up with a freshly laundered lining that went over the "chewable" part on the top...

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Helpful?
Thank Michelle P
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear Michelle P, Thank you for choosing Residence Inn for your recent stay in Cleveland. I am very pleased that you enjoyed our hotel and all that there is to do in downtown Cleveland. We heard the Disney On Ice show was wonderful. Safe travels, Steve

Melbourne, Australia
Reviewed 2 February 2017

We stayed at the Residence Inn Cleveland for two nights and enjoyed it. The rooms are super spacious, newly renovated and comfortable. It was clean and had all the amenities of a Marriott property. The only drawback was the location of the room. We were in the back section which was totally fine but getting there was not so easy....

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Helpful?
Thank LouAndEm
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear LouAndEm, Thank you for being our guest and taking the time to write about your stay. I am very pleased that you enjoyed our hotel. Please request a Prospect Tower room on your next visit and we will do our best to get you closer. Kind regards, Steve

Lock Haven, Pennsylvania
Reviewed 28 January 2017 via mobile

We arrived at midnight, 8 hours after 4pm check in, so there was plenty of time to prepare rooms. We were first in room 211 and now 709. Both were very unimpressive. The rooms are not even close to Marriotts I have stayed at prior. The first room had fingerprints all over fridge and microwave, microwave was dirty on the...

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Helpful?
Thank Kelly T
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear Kelly T, Thank you for taking the time to write and let me know the details of your stay. I am very sorry for the cleanliness issues you found. I promise you I will address these issues today and make sure that this does not happen again. Sincerely, Steve

Springfield, Virginia
Reviewed 27 January 2017

This is the best Marriott stay I've had to date! From beginning to end it truly was a wonderful experience and I felt appreciated as a guest. It was refreshing. Even when I checked in at 12:30 a.m., I was greeted with a smiling face. This was a business trip. Most of my colleagues stayed at a different Marriott property...

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Helpful?
Thank Sunstress4life
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear Sunstress4life, Thank you for being our guest and taking the time to write. I am very pleased that you enjoyed your stay and that our staff took great care of you. I hope you had time to see all that downtown Cleveland has to offer. Sincerely, Steve

Minneapolis, Minnesota
Reviewed 18 January 2017

I stayed here on a business trip and checked into a different hotel after 2 days. On the positive side, the hotel has a central location in downtown Cleveland and is convenient to restaurants, bars, sports arenas, etc. The employees are very nice, and the room I had was huge - the kitchen/living area was a separate room from the...

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Helpful?
Thank RickyBobbie
Steve R, General Manager at Residence Inn Cleveland Downtown, responded to this review

Dear RickyBobbie, Thank you for writing about your recent stay with us. I always appreciate hearing such detailed comments as these help us correct immediate deficiencies and improve our plans for the future. I personally visited your suite and promise that the stale smell will be eliminated prior to us using this room again. I am very sorry that this...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Studio Suite with separate living room, sleeping area and full-size kitchen. ... more   less 

Additional Information about Residence Inn Cleveland Downtown

Address: 527 Prospect Ave, Cleveland, OH 44115
Region: United States > Ohio > Cleveland
Price Range: RM758 - RM1,272 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Cleveland Downtown 3*
Number of rooms: 175
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Also Known As:
Residence Inn Cleveland Downtown Hotel Cleveland
Cleveland Residence Inn
Hotel Style:
#11 Family Hotel in Cleveland
#12 Business Hotel in Cleveland
#12 Romantic Hotel in Cleveland
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Cleveland Downtown staff and other travellers.
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Questions? Get answers from Residence Inn Cleveland Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room in the front building!”
 of 5 bubbles LouAndEm, 2 Feb 2017 | Read review
“Be advised that the rooms in the same category are not all identical. They are different layouts and sizes.”
 of 5 bubbles saramV2231HD, 26 Oct 2016 | Read review
“Rooms on the public share side have a great view.”
 of 5 bubbles brutus43615, 17 Oct 2016 | Read review
“If you like a bathtub in your room make sure you ask for that.”
 of 5 bubbles jbun906, 20 Sep 2016 | Read review
“Be-friend the receptionist to get the best room”
 of 5 bubbles Alex_suomi, 31 Aug 2016 | Read review
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