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All reviews progressive field front desk indians game baseball stadium ball park breakfast buffet rock and roll hall parking fee shuttle service directly across the street pool and hot tub walking distance free shuttle sporting events jacobs field nice stay playhouse square
Rooms are Nice and spacious with great bedding-very comfortable. Enjoyed the free shuttle to the game and museum. Bar is small and hidden away kind of hard to find, but their staff was great with tipsy football fans.
Enjoyed our three night stay at the Hilton Garden Inn in downtown Cleveland. We had never been to Cleveland and thought it would be a great way to "kick off" our upcoming 60th wedding anniversary adventures. We made a wonderful choice staying at the Hilton...More
Response from HGIClevelandDntwn, Front Office Manager at Hilton Garden Inn Cleveland DowntownResponded 2 weeks ago
Thank you so very kindly for the well thought review, we appreciate you taking the time to mention each of our staff members whom impacted your stay in a positive light. We wish you the happiest of anniversaries, and hope to welcome you...More
We booked this hotel hoping to be closer to downtown. It was a mediocre location.
We went to check in and the younger boy who checked us in was short and not welcoming. Did his job though.
It was very cold in Cleveland this weekend...More
Thank Jessica W
Response from HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland DowntownResponded 2 days ago
Dear Jessica W:
Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear...More
Typical hotel but location is great. Room was clean. Front desk staff polite and friendly. Coffee/tea/water always complimentary in lobby. Ample parking but charge $18 per night. Lots of attractions accessible by walking. Also Ubers were easily available.
the hotel is consistently good. Good service; checkin; rooms are clean and up to date; and the cafe has the best food for both dinner and breakfast. Great great food and the service is wonderful. I highly recommend this hotel.
Response from HGIClevelandDntwn, Front Office Manager at Hilton Garden Inn Cleveland DowntownResponded 3 days ago
We very much appreciate you taking a moment to review your recent stay at our hotel and your intent to recommend our property in the future. We hope to welcome you back soon! Take care.
Front Office Management
The Hilton Garden Inn Cleveland Downtown is conveniently located in downtown Cleveland next to Progressive Field. Our hotel has 240 guestrooms, suites and accessible rooms as well as a fitness …Morecenter, pool and whirlpool. Hold your next business meeting in the Gateway Conference Center, boasting 20,000 sq. ft. of space, full-service catering and AV equipment. After a busy day enjoy convenient parking, a martini at Harvey’s Bar and dinner at the Great American Grill or in your room Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.