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Hilton Garden Inn Cleveland Downtown

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Traveller (150)
Room & Suite (108)
Pool & Beach (23)
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Overview
  • Excellent48%
  • Very good33%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“progressive field”(260 reviews)
“front desk”(216 reviews)
“indians game”(95 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Cleveland Downtown
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Cleveland Downtown
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,637)
There are newer reviews for Hilton Garden Inn Cleveland Downtown
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Traveller rating
742
549
219
68
34
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742
549
219
68
34
Show reviews that mention
All reviewsprogressive fieldfront deskindians gameball parkbaseball stadiumbreakfast buffetshuttle serviceparking feedirectly across the streetrock and roll hallpool and hot tubfree shuttlesporting eventsjacobs fieldwithin walking distancestaff was very friendly and helpfulroom was clean and comfortable
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11 - 15 of 1,612 reviews
Reviewed 1 week ago via mobile

My husband and I stayed here for a couple days . The staff was very friendly and accommodating. Roberta(room cleaner) gave us tips on where to go and helpful. Also Jan(van driver) was great with us being my husband couldnt walk alot . We had...More

Thank plynn401
Reviewed 1 week ago via mobile

Not as upgraded as a lot of Hilton garden hotels. Rooms are basic &clean. We were mislead by it having “free” parking. They charged $35 if you are leaning a car here while away and weren’t aware of this until we checked in. Others recommend...More

Thank Ars1300
Response from HGIClevelandDntwn, Front Office Manager at Hilton Garden Inn Cleveland DowntownResponded 1 week ago

We are very sorry that you did not have an enjoyable stay with us, we strive to meet the needs of our guests daily as well as surpass expectations. Accept our apologies for falling short of meeting those expectations. I would like to discuss your...More

Reviewed 2 weeks ago

Stayed at this location for a meeting with the job. If you ever come to visit Cleveland, this is where you should stay. The staff members were great and helpful...kudos to them! The rooms are clean and quiet. The best part of this hotel is...More

Thank Walter M
Reviewed 2 weeks ago

Attended a Cleveland Indians game and this hotel is a great location. Parking taken care of because you are a guest at hotel and the ballpark is across street within a couple of blocks. The hotel Staff is friendly and the food offered is cooked...More

Thank Bonnie S
Reviewed 2 weeks ago

This is such a great place. Easy walk to the ballpark, Q-arena and just about everything else you would want to do in downtown Cleveland. The Rock and Roll Hall of Fame is about a 25 minute walk and their are several really good places...More

Review collected in partnership with Hilton Garden Inn
Thank Maria P
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$140 - US$347 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Cleveland
#7 Romantic Hotel in Cleveland
#10 Business Hotel in Cleveland
Room types
Non-Smoking Rooms
Details
Price range
US$140 - US$347 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Cleveland
#7 Romantic Hotel in Cleveland
#10 Business Hotel in Cleveland
Room types
Non-Smoking Rooms
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Traveller (150)
Room & Suite (108)
Pool & Beach (23)
Dining (12)
Amenities (8)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Scott M
3 June 2018|
AnswerShow all 4 answers
Response from girlinpinkwaders | Reviewed this property |
We parked at the hotel and walked everywhere, however some in our group did get a hotel shuttle to a Cav's game. Awesome hotel... I would call them up and ask. They are very accomodating.
1
Vote
AlisonG1980
31 March 2018|
AnswerShow all 2 answers
Response from HGIClevelandDntwn | Property representative |
No we are sorry no shuttle from the airport. There are taxis outside the baggage claim area.
0
Votes
AlisonG1980
19 March 2018|
AnswerShow all 4 answers
Response from HGIClevelandDntwn | Property representative |
There is not. I f we have a room available at that time we will get in you at no additional charge. See you next month. Safe travels.
1
Vote
Room Tips
"The Suites are amazing!!"
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"If you aren't afraid of heights ask for a room on an upper floor"
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"Call early, with its location near sporting venues and CSU, it fills quickly!"
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"make sure that the bed is made when you come back from sighseeing"
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