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Hilton Garden Inn Cleveland Downtown

Expedia.comUS$107*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Hilton Garden Inn Cleveland Downtown
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1,393 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Cleveland Downtown
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Showing 1,371: English reviews
Yarmouth, Maine
Reviewed 2 weeks ago

We arrived way before check-in having gotten up at 4 in the morning for an early flight. Tina greeted us at the desk and all our cares went away. We were so excited to be in Cleveland, to be going to a Cavs game and sincerely Tina seemed so happy for us and excited too. It really set a wonderful...

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Helpful?
1Thank WPhooh
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

We appreciate your feedback with special recognition to two of our superstars, Tina and Antoinette! It will be our pleasure to share your comments with them and the rest of our team. We hope to welcome you back soon!

Beaver, Ohio
Reviewed 2 weeks ago via mobile

We always try to stay at Hiltons when we travel, you always know what your going to get & normally it's good! The check in staff was very friendly. Our room was nice, beds weren't the most comfortable. Had lots of water pressure! We stayed here since it was walking distance to the Q & we were going to the...

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Helpful?
Thank Nashanda B
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thanks for taking a moment to share your experience. We do apologize for the frustration and inconveniences caused by the elevator and pool area. We've recently upgraded our pool and hot tub to salt water solutions that are much nicer to swim in. We hope you'll reconsider our property and stay with us again on your next trip to Cleveland....

San Diego, United States
Reviewed 2 weeks ago

Facilities are in excellent shape. Staff is extremely helpful and courteous. Kim at the Bar in the evening was very pleasant and easy to talk to. The breakfast staff was very timely and filled orders promptly

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank W3213WBphilipw
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thanks for such a wonderful review! It will be our pleasure to share with the team. We hope to welcome you back soon.

Cleveland, Ohio
Reviewed 3 weeks ago

Everything was perfect! Staff is very friendly and helpful. Bed was like sleeping at home. The view from our room was awesome of downtown Cleveland and the stadium. Hotel shuttle makes site seeing easy and more enjoyable.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank tinao698
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

We're glad to hear you had an excellent stay. We hope to see you again soon!

Washington, Michigan
Reviewed 3 weeks ago

We wanted to take the kids to the science center and the Rock and Roll Hall of Fame. Some of our group had tickets to the Cavs game and all was able to gotten to walking. If the weather was unpleasant the shuttle came in handy.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank svchirco
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

We're glad to hear you and your family had an enjoyable stay with us. We're glad to hear the shuttle came in handy as well. We hope to welcome you back soon!

Cincinnati, Ohio
Reviewed 3 weeks ago

Staff was friendly at check in and when walking through lobby someone always said hello...how are you. Noticed the telephone in room was filthy but other than that the room/bathroom were clean. Great location to Progressive Field, the Q, and Wolstein Center. Gate for parking lot entrance and exit never worked with swipe key reader-- had to use button and...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Lori K
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thanks for taking a moment to share your experience. We sincerely apologize for the phone being filthy in your room and the inconveniences caused by keys not working at the parking gate. We're glad to hear you enjoyed the rest of your stay with us. We hope to welcome you back soon.

Youngstown
Reviewed 3 weeks ago

We have stayed at this hotel many, many times over the past 10 or so years. It is always our first choice of places to stay when we are in Cleveland. It is very convenient for many of the events we are attending.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Lawrence J
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

We appreciate your continued loyalty over the years. We're happy to hear we're your first choice in Cleveland. We hope to welcome you back soon!

Pennsylvania
Reviewed 3 weeks ago

Great staff & hotel location in the city. Very short walk to both The Q & Progressive Field. We also walked to Great Lakes Brewery.. about 1.5 miles, but it's a straight walk with a sidewalk the available for the entire walk. My only complaint was that the bar was out of popcorn every time I stopped down during the...

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Helpful?
Thank PA_Traveler12345
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thanks for taking a moment to review our hotel. We're glad to hear you had an enjoyable stay. We sincerely apologize for the popcorn being out when you came to the bar - we can imagine how disappointing that would be. We hope to welcome you back soon!

Wilmington, Delaware
Reviewed 3 weeks ago

Great renovated location in the heart of downtown Cleveland! Walking to any of the local eateries and pubs was easy and fast. Hotel on site bar is quaint and has all the brand names you would find anywhere. The sit down breakfast was good....

Review collected in partnership with Hilton Garden Inn
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Thank randyeb2017
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thanks for the wonderful review. We're glad to hear you enjoyed our renovations, location, and Harvey's Bar. We hope to welcome you back again soon!

Rising Sun, Maryland
Reviewed 4 weeks ago

Stay at this hotel several times a year for extended periods due to work related travel. Will always be my go to location when traveling into Cleveland or surrounding area whether for business or pleasure.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank James S
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

We certainly appreciate your patronage over the years. Also thank you for taking the time to type up a very kind review.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Cleveland Downtown is conveniently located in downtown Cleveland next to Progressive Field. Our hotel has 240 guestrooms, suites and accessible rooms as well as a fitness center, pool and whirlpool. Hold your next business meeting in the Gateway Conference Center, boasting 20,000 sq. ft. of space, full-service catering and AV equipment. After a busy day enjoy convenient parking, a martini at Harvey’s Bar and dinner at the Great American Grill or in your room ... more   less 

Additional Information about Hilton Garden Inn Cleveland Downtown

Address: 1100 Carnegie Ave, Cleveland, OH 44115
Region: United States > Ohio > Cleveland
Price Range: RM505 - RM980 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Cleveland Downtown 3*
Number of rooms: 240
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Hotwire, Travelocity, Orbitz, Hotels.com, Cancelon, Priceline, getaroom.com and HotelQuickly so you can book your Hilton Garden Inn Cleveland Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Cleveland Downtown Hotel Cleveland
Cleveland Hilton Garden Inn
Hilton Cleveland
Hotel Style:
#7 Romantic Hotel in Cleveland
#7 Family Hotel in Cleveland
#10 Business Hotel in Cleveland
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Cleveland Downtown staff and other travellers.
17 questions
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Questions? Get answers from Hilton Garden Inn Cleveland Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Odd rooms have a view of the parking lot, evens face the road out front, some rooms have a great view of Progressive Field.”
cheryltX4107HJ, 19 Apr 2017 | Read review
“Higher floor, city view side for best views & least noise”
PA_Traveler12345, 4 Apr 2017 | Read review
“ask for city view on a top floor if possible”
jdroadking, 24 Feb 2017 | Read review
“If there is more than two in your room, get the 2 queen bed 1bedroom suite to provide some space for privacy....same price!”
FarmGirl436, 6 Feb 2017 | Read review
“Mine was 710, not a grand view but I slept when I went to room, no noises period.”
EdW857, 21 Jan 2017 | Read review
5 of 5
Expedia.com
US$107* /night
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TripAdvisorUS$109
Booking.comUS$109
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Prices are for 1 room, 2 adults
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