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Hilton Garden Inn Cleveland Downtown

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Traveller (149)
Room & Suite (108)
Pool & Beach (23)
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Overview
  • Excellent47%
  • Very good34%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“progressive field”(256 reviews)
“front desk”(214 reviews)
“indians game”(93 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Cleveland Downtown
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Cleveland Downtown
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,619)
There are newer reviews for Hilton Garden Inn Cleveland Downtown
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1,595 results
Traveller rating
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546
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731
546
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34
Show reviews that mention
All reviewsprogressive fieldfront deskindians gameball parkbaseball stadiumbreakfast buffetparking feeshuttle servicedirectly across the streetrock and roll hallpool and hot tubfree shuttlesporting eventswithin walking distancejacobs fieldroom was clean and comfortablenice stay
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21 - 25 of 1,595 reviews
Reviewed 6 April 2018

I never rate hotels but I had to in this case! It was a great hotel and I highly recommend this place! Check-in was simple. Room was very clean. It was very quiet throughout the evening. Entire staff was very pleasant and very helpful. Pool...More

Review collected in partnership with Hilton Garden Inn
Thank pgullo9533
Response from HGIClevelandDntwn, Front Office Manager at Hilton Garden Inn Cleveland DowntownResponded 10 April 2018

We sincerely appreciate your feedback on your most recent stay with us at the Hilton Garden Inn, we strive to make our guests feel welcome and valued while creating a memorable guest experience. We very much look forward to your future stay with us.

Reviewed 28 March 2018

Great location for people traveling for any athletic event or a visit to the Rock and Roll Hall of Fame. Good breakfast, parking on site (extra $18/night). Kind staff. This is the second time we've done this and we will return.

1  Thank Molly L
Response from HGIClevelandDntwn, Front Office Manager at Hilton Garden Inn Cleveland DowntownResponded 2 April 2018

Thank you for reviewing our property, along with being a valued loyal guest; we greatly appreciate it. We look forward to your next visit with us!

Reviewed 28 March 2018 via mobile

The staff was very friendly. They had a good breakfast..it was buffet style but they would still cook an omelet or french toast. It was 12$ a person but not bad considering the actual price of the hotel was decent. They do have a shuttle...More

Thank priches1971
Response from HGIClevelandDntwn, Front Office Manager at Hilton Garden Inn Cleveland DowntownResponded 2 April 2018

Thank you for sharing your experience with us, We are happy to see that the hotel and staff were able to meet your needs. We look forward to your future visit with us.

Reviewed 28 March 2018

Clean room and comfortable bed. Very convenient location... close to baseball stadium and the Q. The breakfast waitstaff in the dining room are delightful! Free coffee is a nice touch, and you can sit by the fireplace to enjoy it.

Thank Jason S
Response from HGIClevelandDntwn, Front Office Manager at Hilton Garden Inn Cleveland DowntownResponded 2 April 2018

Thank you for sharing your experience with us and reviewing our property, we greatly appreciate your feedback abd are thrilled that you enjoyed your stay.

Reviewed 25 March 2018

Nice hotel did experience some issues that were never resolved but the Shuttle driver (lady one) is one of the most awesome people and has great knowledge of the area. It is in walking distance to Quicken Loans and baseball stadium.

Review collected in partnership with Hilton Garden Inn
Thank Angela G
Response from HGIClevelandDntwn, Front Office Manager at Hilton Garden Inn Cleveland DowntownResponded 2 April 2018

Thank you for reviewing our property, and your kind remarks in regard to our shuttle driver. I will share your comments with her, we greatly appreciate it.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Microwave
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$145 - US$288 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Cleveland
#7 Romantic Hotel in Cleveland
#10 Business Hotel in Cleveland
Room types
Non-Smoking Rooms
Details
Price range
US$145 - US$288 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Cleveland
#7 Romantic Hotel in Cleveland
#10 Business Hotel in Cleveland
Room types
Non-Smoking Rooms
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Traveller (149)
Room & Suite (108)
Pool & Beach (23)
Dining (12)
Amenities (8)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
AlisonG1980
31 March 2018|
AnswerShow all 2 answers
Response from HGIClevelandDntwn | Property representative |
No we are sorry no shuttle from the airport. There are taxis outside the baggage claim area.
0
Votes
AlisonG1980
19 March 2018|
AnswerShow all 4 answers
Response from HGIClevelandDntwn | Property representative |
There is not. I f we have a room available at that time we will get in you at no additional charge. See you next month. Safe travels.
1
Vote
marcarama
2 March 2018|
AnswerShow all 2 answers
Response from trippedout1963 | Reviewed this property |
Please contact the hotel.
0
Votes
Room Tips
"If you aren't afraid of heights ask for a room on an upper floor"
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"Call early, with its location near sporting venues and CSU, it fills quickly!"
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"make sure that the bed is made when you come back from sighseeing"
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"Ask for room with city view. otherwise you will have view of parking lot and the adjacent highway."
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