We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hilton Garden Inn Cleveland Downtown

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hilton Garden Inn Cleveland Downtown
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

1,369 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hilton Garden Inn Cleveland Downtown
See the most recent reviews
Showing 1,347: English reviews
Cleveland, Ohio
Reviewed 15 February 2017

Convenient walk to arena to see game was the primary reason for picking this hotel. Stay was just okay. Hotel was under a little of construction but it didn't interfere with our stay. Parking wasn't that great but acceptable. Food at grille was more like a cafeteria than restaurant.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank John74593
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

We thank you for choosing us for your accommodations while in town. Our mission is for all our guests to leave extremely satisfied not just "OK". So I hope you will give us another try not just because we're 1 of the closest hotels to the arena but for our service. We have a Promise here that we will do...

Portage, Michigan
Reviewed 14 February 2017

Everyone was very personable, welcoming, and responsive. The room was clean, roomy, and surprisingly quiet. Food was pretty good, but dinner is pricey. Parking was crowded at night; we had to wedge ourselves in next to a construction container; however, they were nice about letting us leave our car there for the afternoon after checking out, so major points there....

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank visionquest2
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

I honestly believe we have the best staff in town. So thank you for confirming that and for staying with us. Renovation will be completed by mid-March so come back to see the new look.

Charleston, West Virginia
Reviewed 10 February 2017

I called to find out more about the area due to an upcoming procedure at Cleveland Clinic. Knowing nothing about the area I needed details about the area and services. Tina was wonderfully helpful, kind, polite and professionals. I cannot speak directly about the hotel but if Tina is any indication of the level of service, I cannot imagine anything...

 Report
Helpful?
Thank davidU9055RR
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Tina has been with us since the hotel opened in 2002. She is a seasoned veteran who loves her job and our guests. It shows and this review confirms it. Thank you so much for the kind review and please know it will be shared not only with Tina but with our entire team. Take care.

Jacksonville, Florida
Reviewed 8 February 2017 via mobile

My wife and I were in Cleveland for her to go to the Cleveland Clinic. The hotel was well decorated and the staff was very friendly. We ate in the hotel two night and the food was good but with it being Super Bowl weekend we had the restaurant to ourself. The only problem encountered was a broken water main...

 Report
Helpful?
Thank ba11peen
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thank you for the "nice" review and kind comments in regard to our team here. Please know our complimentary shuttle goes to the clinic if you should ever need it. Take care.

Brookfield, Ohio
Reviewed 7 February 2017

Four of us we're in town for some exploring and the Rock n Roll Hall of Fame. We had a 2 queen bedroom suite. It was large! A kitchen area and bar and living area with tv in main room with mini fridge and lots of cupboards that were empty, but all I needed was my wine opener. The bedroom...

 Report
Helpful?
Thank FarmGirl436
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Definitely come back to see our new look. Renovation will be done in March. Thank you for staying with us and for the review.

Glen Burnie, Maryland
Reviewed 6 February 2017

Easy checkin and check out process we checked in at midnight without a reservations and they had rooms available and were very helpful. Wonderful breakfast in the morning. Wonderful and great staff, very clean rooms

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank SarahZaengle
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thank you for the very kind review. I can't argue with you, I too believe the team here is wonderful. The best I've had the pleasure to work with in 27 years of being a hotelier. Thank you again and hope to have you back soon. :)

Lexington, United States
Reviewed 4 February 2017

I was only able to stay in Cleveland for one night but it was such a wonderful experience. The hotel is located within walking distance to Quicken Arena and the baseball field. A shuttle was provided as well. All staff were extremely helpful and a pleasure to speak with.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank elizabethcD2094MH
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Glad to read you had a wonderful experience and thank you for the review.

Waterford, Michigan
Reviewed 30 January 2017

This hotel is what you would expect from a Hilton property. The staff was friendly and the hotel was clean. Our stay was very brief and the pool/workout rooms were under construction so we did not experience any amenities offered. The location was perfect for our purposes. One thing that took me by surprise was the $18.00 a day parking...

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank Nichole L
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thank you for taking the time to type up a review on your stay with us. Also thank you for the kind shout out in regard to our team here - appreciate that! Take care.

Columbus, Ohio
Reviewed 28 January 2017

The Hilton Garden Inn is a great place to stay! It is in an excellent location across the street from Progressive Field and a short walk to Quicken Loans Arena. I would definitely recommend this hotel to anyone going to either venue.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank Christy S
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

We certainly appreciate the recommendation! And yes, we are the closest hotel to the ball park. Right across the street. Plenty of basketball season left and baseball is only 2 months away. Hope to have you back soon.

Corpus Christi, Texas
Reviewed 22 January 2017

Room perfect, bed like a cocoon, great TV, huge, everything as it should be. Took extra long hot shower one morning and smoke detector went off. No biggie, staff showed up and politely checked on me and repaired as needed. All staff helpful and courteous. Watched as they went out of their way to help guests.

 Report
Helpful?
Thank Ed W
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thank you for the kind review!

275 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (119)
Viewed
View from Room (14)
Viewed
Pool/Beach Area (10)
Viewed
Hotel & Grounds (24)
Viewed
Business Centre/Function Rooms (2)
Viewed
Room/Suite (26)
Viewed
Dining (4)
Viewed
Bathroom (3)
Viewed
Other (36)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (98)
Viewed
Amenities (8)
Viewed
Pool (12)
Viewed
Dining (3)
Viewed
Standard King Room (31)
Viewed
The Hotel (44)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (58)
Viewed
Pool/Beach Area (4)
Viewed
Dining (4)
Viewed
Business Centre/Function Rooms (9)
Viewed
Room/Suite (2)
Viewed
View from Room (1)
Viewed
Hotel & Grounds (1)
Viewed
Other (37)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cleveland hotels
1.1 km away
Drury Plaza Hotel Cleveland Downtown
0.7 km away
Residence Inn Cleveland Downtown
0.8 km away
Holiday Inn Express Cleveland Downtown
Show Prices
Show Prices
Show Prices
0.5 km away
Wyndham Cleveland at Playhouse Square
1.2 km away
The Westin Cleveland Downtown
1.4 km away
Hilton Cleveland Downtown
Hilton Cleveland Downtown
#2 of 38 in Cleveland
480 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Cleveland Downtown is conveniently located in downtown Cleveland next to Progressive Field. Our hotel has 240 guestrooms, suites and accessible rooms as well as a fitness center, pool and whirlpool. Hold your next business meeting in the Gateway Conference Center, boasting 20,000 sq. ft. of space, full-service catering and AV equipment. After a busy day enjoy convenient parking, a martini at Harvey’s Bar and dinner at the Great American Grill or in your room ... more   less 

Additional Information about Hilton Garden Inn Cleveland Downtown

Address: 1100 Carnegie Ave, Cleveland, OH 44115
Region: United States > Ohio > Cleveland
Price Range: RM540 - RM939 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Cleveland Downtown 3*
Number of rooms: 240
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct and Travelocity so you can book your Hilton Garden Inn Cleveland Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Cleveland Downtown Hotel Cleveland
Cleveland Hilton Garden Inn
Hilton Cleveland
Hotel Style:
#7 Romantic Hotel in Cleveland
#7 Family Hotel in Cleveland
#10 Business Hotel in Cleveland
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Cleveland Downtown staff and other travellers.
17 questions
Ask a question

See all questions (17)

Questions? Get answers from Hilton Garden Inn Cleveland Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for city view on a top floor if possible”
 of 5 bubbles jdroadking, 24 Feb 2017 | Read review
“If there is more than two in your room, get the 2 queen bed 1bedroom suite to provide some space for privacy....same price!”
 of 5 bubbles FarmGirl436, 6 Feb 2017 | Read review
“Mine was 710, not a grand view but I slept when I went to room, no noises period.”
 of 5 bubbles EdW857, 21 Jan 2017 | Read review
“Slept soundly in street facing room, guests park in & out all night in the back.”
 of 5 bubbles Mandarinlady, 20 Nov 2016 | Read review
“Just ask them.”
 of 5 bubbles 47dent, 23 Oct 2016 | Read review
5 of 5