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Hilton Garden Inn Cleveland Downtown

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Traveller (149)
Room & Suite (108)
Pool & Beach (23)
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Overview
  • Excellent47%
  • Very good34%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“progressive field”(256 reviews)
“front desk”(214 reviews)
“indians game”(93 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Cleveland Downtown
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Cleveland Downtown
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,619)
There are newer reviews for Hilton Garden Inn Cleveland Downtown
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Traveller rating
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All reviewsprogressive fieldfront deskindians gameball parkbaseball stadiumbreakfast buffetparking feeshuttle servicedirectly across the streetrock and roll hallpool and hot tubfree shuttlesporting eventswithin walking distancejacobs fieldroom was clean and comfortablenice stay
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251 - 255 of 1,595 reviews
Reviewed 23 March 2017 via mobile

Tina is the entire reason I added the trip advisor app to my phone JUST TO GIVE A REVIEW!!!!!!! When I say she exemplifies superior customer service I still feel as though it is an understatement! I'm here for a 3 day training and she...More

Thank Nina E
Response from HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland DowntownResponded 28 March 2017

WOW - what a wonderful review!!! Please know this has been shared with Tina AND the entire team here. Thank you very much for taking the time to type this up. Much appreciated - you made our day.

Reviewed 23 March 2017

Great place to stay in downtown Cleveland! Close to everything! Staff is terrific, rooms are clean and comfortable, and breakfast is really good! What more could you want? Check it out, and see what you think.

Review collected in partnership with Hilton Garden Inn
Thank carolgI6728VL
Response from HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland DowntownResponded 28 March 2017

Thank you so much for the great review and shout out! Please come back again soon.

Reviewed 22 March 2017 via mobile

From my room it seemed like I could hear everything happening on my entire floor. Every door closing, hair dryer, people talking and the ice machine...it just seemed so loud. Other than that, the renovations are very nice and the staff is very friendly.

Thank Courtney H
Response from HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland DowntownResponded 28 March 2017

Renovations are finally complete this week and we appreciate the kind review. Glad you like the new look.

Reviewed 20 March 2017

This property is only average by HGI standards, but that is a good standard. The place is a bit old, but it is getting a renovation (lots of construction in March '17). Staff is great, very friendly and helpful. Location is awesome, EASY walk to...More

Thank Stephen G
Response from HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland DowntownResponded 21 March 2017

Thank you for taking the time to type up a review on your stay with us. Also for putting up with our renovation which will be completed this month. The finished product will be well worth it!

Reviewed 18 March 2017

Our room was very clean and spacious. We were very comfortable and staff was very attentive. Special thank you to Mike the bartender and Stacey at the front desk. Breakfast was delicious! Can't wait to go back!

Thank Melissann330
Response from HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland DowntownResponded 19 March 2017

Thanks for the wonderful review. We appreciate the feedback with special recognition to Mike and Stacey. We're glad you enjoyed your stay, service, and breakfast. We can't wait to welcome you back!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$145 - US$290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Cleveland
#7 Romantic Hotel in Cleveland
#10 Business Hotel in Cleveland
Room types
Non-Smoking Rooms
Details
Price range
US$145 - US$290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Cleveland
#7 Romantic Hotel in Cleveland
#10 Business Hotel in Cleveland
Room types
Non-Smoking Rooms
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Traveller (149)
Room & Suite (108)
Pool & Beach (23)
Dining (12)
Amenities (8)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
AlisonG1980
31 March 2018|
AnswerShow all 2 answers
Response from HGIClevelandDntwn | Property representative |
No we are sorry no shuttle from the airport. There are taxis outside the baggage claim area.
0
Votes
AlisonG1980
19 March 2018|
AnswerShow all 4 answers
Response from HGIClevelandDntwn | Property representative |
There is not. I f we have a room available at that time we will get in you at no additional charge. See you next month. Safe travels.
1
Vote
marcarama
2 March 2018|
AnswerShow all 2 answers
Response from trippedout1963 | Reviewed this property |
Please contact the hotel.
0
Votes
Room Tips
"If you aren't afraid of heights ask for a room on an upper floor"
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"Call early, with its location near sporting venues and CSU, it fills quickly!"
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"make sure that the bed is made when you come back from sighseeing"
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"Ask for room with city view. otherwise you will have view of parking lot and the adjacent highway."
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