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Hilton Garden Inn Cleveland Downtown

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Hilton Garden Inn Cleveland Downtown
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1,374 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Cleveland Downtown
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Showing 1,352: English reviews
Columbia, South Carolina
Reviewed 20 April 2016

Stayed here April 7-10 2016 while attending the conference. I was picked up promptly from the hotel. Easy check-in. warm comfortable lounge with good cookies. Staff was very friendly and told me about all the great eating spots. Not too many in walking distance but the shuttle was more than willing to take you. Rooms were very nice and comfortable...

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Helpful?
Thank JChris1813
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Awesome!!! Thank you for the great review and we are glad you were able to take advantage of a couple of the many amenities we offer. Please take care. :)

Hamburg, New York
Reviewed 19 April 2016 via mobile

Had a wonderful experience at the Hilton - front desk personnel were all extremely helpful & friendly - would definite return there on our next trip to Cleveland ! Location is excellent - close to both sports arenas & restaurants 👍👍👍👍😘

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Thank ph1149
HGIClevelandDntwn, Guest Relations Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

So glad you had an excellent birthday stay with us. Please do come back again and soon. Plenty of baseball season left and as you know we're the closest hotel to the ball park. Thank you!

Reviewed 17 April 2016

Our daughter lives in Tremont, just south of downtown Cleveland. The Hilton Garden is very accessible to her and also to the theater district and ball parks. We leave our car in the parking lot and then walk wherever we need to go... or else our daughter drives. The staff is GREAT, very friendly and helpful. Accommodations are what one...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 416carmend
HGIClevelandDntwn, Guest Relations Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thank you for staying with us each time you come to visit. Also thank you for the kind review. See you again soon.

Cincinnati, Ohio
Reviewed 17 April 2016

Staying here was a bit pricey, but the staff was so friendly and helpful and were more than happy to answer any questions and gave great advice about what restaurants to visit in the area. The room was very clean and comfortable, if I go to Cleveland again I will definitely be going back to this hotel!

Review collected in partnership with Hilton Garden Inn
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Thank Q1969YWjessicae
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Glad to know you will stay with us again. Thank you so much for the review!

CLEVELAND, United States
Reviewed 16 April 2016

This was a good location for my business trip. Close proximity to sporting venues, restaurants and pubs. The shuttle service provided within the city was a great benefit! Little things like infused water, tea and coffee in the lobby and in the rooms were a nice touch.

Review collected in partnership with Hilton Garden Inn
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Thank Jennie J
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Glad you had a nice stay. Thank you for the review.

Columbia, South Carolina
Reviewed 16 April 2016

I had just flown in from Maryland and about an hour after getting in became extremely ill. Three hours later I called the front desk and staff came up and waited with me until an ambulance came to go to the Emergency Room. I came back from the ER late that night and don't remember much about the next day...

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Thank Hudith
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

So sorry to hear about your illness. Thank you for recognizing the acts of our staff. We hope you are feeling better.

Cleveland, Ohio
Reviewed 15 April 2016

I keep coming back to this HGI because of the staff. Everyone I've come in contact with has been friendly and helpful, but Tina and Matt at the front desk stand above! At breakfast, the staff is always friendly and helpful, you can't go wrong with Martha (there are two!) The building is a standard HGI so you know what...

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Thank Tim M
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thank you, thank you, thank you!!! We love our team too! They are the best in town.

Erie, United States
Reviewed 12 April 2016

This was my 4th stay at the hotel. It is a convenient location to downtown and Cleveland State University. The staff is welcoming and friendly. The rooms are clean and a good value for the price. It is nice to have a frig, microwave, and coffee maker inside the room...not all of the downtown hotels offer this. We will be...

Review collected in partnership with Hilton Garden Inn
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Thank Ann P
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thank you for your patronage and for taking the time to type up a review. We appreciate it!

Caledon, Canada
Reviewed 12 April 2016

We had a good stay. The staff are very helpful and the beds were great. I'd stay here again. The shuttle to our event was really convenient and having in/out parking was a real plus too. Thanks for the stay.

Review collected in partnership with Hilton Garden Inn
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Thank David W
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

We hope you do stay with us again. Thank you for choosing us.

Cincinnati, Ohio
Reviewed 10 April 2016

The staff is very friendly and helpful. Located close to Indians and Cavaliers. The complimentary shuttle service allowed us to travel throughout downtown without having to worry about parking. This hotel is an excellent value and great downtown stay for families with kids!

Review collected in partnership with Hilton Garden Inn
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Thank 867lynleyd
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thank you for starting our week off with a smile. We greatly appreciate your very kind review and for staying with us. :)

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Cleveland Downtown is conveniently located in downtown Cleveland next to Progressive Field. Our hotel has 240 guestrooms, suites and accessible rooms as well as a fitness center, pool and whirlpool. Hold your next business meeting in the Gateway Conference Center, boasting 20,000 sq. ft. of space, full-service catering and AV equipment. After a busy day enjoy convenient parking, a martini at Harvey’s Bar and dinner at the Great American Grill or in your room ... more   less 

Additional Information about Hilton Garden Inn Cleveland Downtown

Address: 1100 Carnegie Ave, Cleveland, OH 44115
Region: United States > Ohio > Cleveland
Price Range: RM549 - RM965 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Cleveland Downtown 3*
Number of rooms: 240
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia and Travelocity so you can book your Hilton Garden Inn Cleveland Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Cleveland Downtown Hotel Cleveland
Cleveland Hilton Garden Inn
Hilton Cleveland
Hotel Style:
#7 Family Hotel in Cleveland
#7 Romantic Hotel in Cleveland
#10 Business Hotel in Cleveland
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Cleveland Downtown staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Cleveland Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for city view on a top floor if possible”
 of 5 bubbles jdroadking, 24 Feb 2017 | Read review
“If there is more than two in your room, get the 2 queen bed 1bedroom suite to provide some space for privacy....same price!”
 of 5 bubbles FarmGirl436, 6 Feb 2017 | Read review
“Mine was 710, not a grand view but I slept when I went to room, no noises period.”
 of 5 bubbles EdW857, 21 Jan 2017 | Read review
“Slept soundly in street facing room, guests park in & out all night in the back.”
 of 5 bubbles Mandarinlady, 20 Nov 2016 | Read review
“Just ask them.”
 of 5 bubbles 47dent, 23 Oct 2016 | Read review
5 of 5