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InterContinental Suites Hotel Cleveland

InterContinentalUS$162*
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GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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InterContinental Suites Hotel Cleveland
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441 Reviews from our TripAdvisor Community

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Showing 430: English reviews
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Punta Gorda, Florida
Reviewed 4 days ago NEWvia mobile

We stayed at this hotel in March and May for visits and surgery to the Cleveland Clinic. The hotel staff was great; prompt service and great personal attention. The rooms were very clean and comfortable. The room was quiet compared to many other hotels We've stayed in. The only complaint we had was the quality of the food for the...

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Helpful?
Thank judycarmstrong
Sherice B, Administrative Assistant to the Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear judycarmstrong, Thank you so very much for your review of your recent stays with us. I am pleased that our room quality and service levels were to your liking, but disappointed in your experience with our food offerings. Firstly, please accept my sincerest apologies on behalf of my Food and Beverage team as I understand how frustrating this can...

fairfax station, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 7 January 2017

Terrific hospital! We were there Jan. 2-6 assisting a family member undergoing surgery at the Cleveland Clinic. From the moment we drove up and handed our keys over to the valet until we departed on a very, very cold Friday morning, the staff could not have been more friendly, attentive, helpful and professional. The housekeeping staff, the restaurant staff, the...

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Helpful?
2Thank Richard C
About Hotel's Favourite Review
SachaJurva, Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear Richard C, I'm pleased you had such an enjoyable stay at the InterContinental Suites Hotel while you were in town with family at the Cleveland Clinic. I will be sure to share with the staff what an impact their service had on your stay. We are very lucky to be on the Clinic campus, as it makes things so...

Martins Ferry, Ohio
Reviewed 1 week ago NEW

The Intercontinental was very comfortable, quiet and relaxing. We were in Cleveland for a stressful visit to the Clinic so these qualities were very much appreciated. The staff was very helpful and friendly.

Review collected in partnership with this hotel
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Helpful?
Thank orgbrown
Sherice B, Administrative Assistant to the Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear orgbrown, We thank you so much for posting a review. It is good to know that we could have alleviated some of your stress while you visited the Clinic and we wish for you and your family the best of health. I will share your comments with my team in hopes that they will serve as motivation for continued...

Woodbridge
Reviewed 1 week ago

Booked the hotel through ticketsatwork and got a really great rate. Had the breakfast and it was tasty. Fresh berries and MY I omelettes (I'm a vegetarian). A lot of complimentary toiletries including nail file and mini sewing kit. Free valet parking Free coffee in the lobby in the mornings and fruit infused water in the afternoons. Quiet stay. Matthew...

Review collected in partnership with this hotel
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Helpful?
Thank boldentt
Sherice B, Administrative Assistant to the Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear boldentt, We are thrilled to learn that you had a great stay with us. I will share your comments with Matthew and the team. Thank you so much for your review! We do hope it won't be to long before you visit us again. Warm Regards, Sherice Brown Administrative Assistant to the Hotel Manager

Reviewed 1 week ago

Excellent service. Staff was very helpful answering our questions. The room was very clean, comfortable. It is an easy walk of 1.5 blocks from the Cleveland Clinic Miller building. The restaurant food was very good with a full service bar and the prices were equivalent to a good restaurant. We will stay there again if we need to visit the...

Review collected in partnership with this hotel
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Helpful?
Thank rbcarr0952
Sherice B, Administrative Assistant to the Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear rbcarr0952, Wonderful to know that our staff took good care of you and that you liked our restaurant and convenience to the Cleveland Clinic. Thank you for sharing your feedback and we would love to have you back should you choose to stay with us again. Warm Regards, Sherice Brown Administrative Assistant to the Hotel Manager

Batavia, Ohio
Reviewed 1 week ago

The personnel were very professional, courteous and helpful. The porters were extremely helpful. They also have a great rate if you're a patient of the Cleveland Clinic. Will always stay here when going to Cleveland.

Review collected in partnership with this hotel
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Helpful?
Thank Alan T
Sherice B, Administrative Assistant to the Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear Alan T, It is wonderful to learn that you will always stay with us when you visit Cleveland! Thank you for taking the time to share your experience with others. I am thrilled that you had a wonderful experience with our staff and anticipate providing you with this same level of courtesy on your next visit. Warm Regards, Sherice...

Bengaluru, India
Reviewed 1 week ago

A clean and comfortable setting . Well done rooms and cosy bathroom adds value to the suites . An ambient front office reception desk with pleasant folks to receive a visitor who has flown in long distance.

Review collected in partnership with this hotel
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Helpful?
Thank Prakash K
Sherice B, Administrative Assistant to the Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear Prakash K, I am so happy to learn that your Cleveland visit went well and that we were able to contribute to that. I will sure share your comments with my team. Many thanks for taking the time to post this review. We do hope it won't be too long before you visit us again! Warm Regards, Sherice Brown...

Reviewed 2 weeks ago

After being switched to this hotel because of a strike at Holiday Inn, I was concerned at first that I may not be able to stay a 2nd night at the same hotel. But I did. And they treated me beautifully.

Review collected in partnership with this hotel
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Helpful?
Thank KyKel
Sherice B, Administrative Assistant to the Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear KyKel, Wonderful to know that you enjoyed your stay with us. I will sure share your comments with our staff to let them know of the positive impact they had on your stay. Thank you so much for taking the time to share your experience with us. Do remember to visit with us the next time you're in town....

Struthers, United States
Reviewed 2 weeks ago

Everyone at the hotel was very helpful and friendly . The room was very nice. It was nice to be so close to the hospital. The only complaint I have is the cafeteria, the food was cold,it needs to be cooked fresh while we wait.

Review collected in partnership with this hotel
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Helpful?
Thank Bonnie C
Sherice B, Administrative Assistant to the Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear Bonnie C, Great to hear that you had a positive experience with our staff and that you liked your room. Thank you so much for taking the time to post a review. My sincerest apologies that your meal was cold. I will sure share this feedback with our kitchen staff to ensure there is no such re-occurrence. Again, thank...

Reviewed 2 weeks ago

This facility needs updating. There was a quarter size black spot in the tub from a chip. The sofa had wear spots. The coffee table was a class top on very marred up wood. Linens were very clean and plentiful. Not what I expected from an Intercontinental.

Review collected in partnership with this hotel
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Helpful?
Thank 484dianneb
Sherice B, Administrative Assistant to the Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear 484dianneb, Thank you so much for taking the time to post a review regarding your recent stay with us. Apologies that your experience was not as expected and I do appreciate the fact that you have brought these issues to our attention. We will most definitely take a look into these matters. I do hope that on a future...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
InterContinental Suites Hotel Cleveland, the region's only "wellness focused" all-suite hotel, is conveniently located right on the Cleveland Clinic campus. An oasis for guests to relax, rejuvenate and improve their overall mental and physical well-being, yet close to the city's most prominent attractions such as the Rock and Roll Hall of Fame and Museum, Cleveland Museum of Art and Cleveland Botanical Garden. From the moment you arrive you'll feel the warmth and comfort of a hotel and staff that are focused on assisting you reach your goal of wellness and good health. ... more   less 

Additional Information about InterContinental Suites Hotel Cleveland

Address: 8800 Euclid Ave, Cleveland, OH 44106-2038
Region: United States > Ohio > Cleveland
Price Range: RM593 - RM1,034 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Suites Hotel Cleveland 4*
Number of rooms: 162
Reservation Options:
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Also Known As:
Intercontinental Hotel Cleveland
Intercontinental Cleveland
Hotel Style:
#4 Green Hotel in Cleveland
#9 Luxury Hotel in Cleveland
#11 Romantic Hotel in Cleveland
#14 Business Hotel in Cleveland
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Suites Hotel Cleveland staff and other travellers.
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Questions? Get answers from InterContinental Suites Hotel Cleveland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are staying for any length of time to be with a family member in the Cleveland Clinic, I would recommend getting a suite. It feels more like an apartment instead of just a hotel room.”
orgbrown, 17 May 2017 | Read review
“Pillows were too big”
199bonniec, 5 May 2017 | Read review
“We only saw two rooms, 413 and 409 and stayed in 413. It was slightly larger and had a view of Euclid Ave. Very quiet room.”
richardcY3351MY, 7 Jan 2017 | Read review
“I would pay the extra money for the suite!”
beachmom250, 27 Dec 2016 | Read review
“Make sure everything works before you unpack”
sharonkayz, 4 Aug 2016 | Read review
5 of 5
InterContinental
US$162* /night
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HotelQuicklyUS$224
Booking.comUS$162
TravelocityUS$162
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Prices are for 1 room, 2 adults
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