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InterContinental Hotel Cleveland

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InterContinental Hotel Cleveland
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461 Reviews from our TripAdvisor Community

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Showing 450: English reviews
Naples, FL
Reviewed 2 days ago NEWvia mobile

Another stay here and another wonderful experience! Checking in with Justin Boe was a great way to start this experience! What a class act guy with impeccable customer service! Love the club lounge and Monic was delightful as usual! She is an asset to this place. Thanks again!

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Thank Zoie4
Fort Walton Beach, Florida
Reviewed 1 week ago

We (my wife and I) stayed at the Intercontinental Hotel while she was having some procedures conducted at the Cleveland Clinic. The hotel is connected to the clinic by a "skywalk" -at the time of our arrival, they were experiencing a snow shower, enough said. We opted for the 14th floor ( Club level) because we were not sure of...

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2Thank jsden1
SachaJurva, Hotel Manager at InterContinental Hotel Cleveland, responded to this review

Dear jsden1, Thank you for commenting on your stay at the InterContinental Hotel Cleveland. I am pleased you enjoyed the Club Lounge. Antoinette and Monica are wonderful members of our team, and they truly do care about our guests. I will be sure to share your kind words with them. I hope that all went well for your wife at...

Reviewed 1 week ago

This hotel is attached to Cleveland Clinic, unfortunately my husband was and is a patient here as I write this review. Being here has allowed me easy access to him any time without stepping outside especially since it is very cold outside! Hotel staff is very accommodating and professional.

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2Thank mickie g
SachaJurva, Hotel Manager at InterContinental Hotel Cleveland, responded to this review

Dear mickie g, I'm happy to know you are staying with us here at the InterContinental Hotel Cleveland while your husband is a patient at the Cleveland Clinic. I'm sure it means a lot to be able to stay close to him, and I agree the Skyway is a great amenity for our guests with needs at the Clinic. I...

Washington, Pennsylvania
Reviewed 1 week ago

New Years Eve package with the Cleveland Pops at Severance Hall. The deal was a very good price to start with. And then add free valet parking, buffet breakfast for two on New Years day, and a free shuttle to and from the concert. Amazing. But the hotel is lovey. The rooms are excellent. And what I did not know...

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1Thank Dave-Marilyn-15301
SachaJurva, Hotel Manager at InterContinental Hotel Cleveland, responded to this review

Dear Dave-Marilyn-15301, Thank you for reviewing your stay at the InterContinental Hotel Cleveland. It's great to know that the accommodations and location made your New Year's Eve all the lovelier. Should you stay again, our Concierge would be happy to help you find just the right restaurant for you. We have 4 wonderful restaurants between our 3 Hotels on the...

North Canton, Ohio
Reviewed 2 weeks ago

The hotel couldn't have been a better experience - room was spacious, beautiful, clean - couldn't have asked for more. The buffet breakfast the next morning was excellent - delicious food, everything you could think of for food including my favorite, the custom made omelet. The entire staff couldn't have been more helpful and attentive. They were helping you almost...

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2Thank Maribeth W
SachaJurva, Hotel Manager at InterContinental Hotel Cleveland, responded to this review

Dear Maribeth W, Thank you for your review of the InterContinental Hotel Cleveland. I'm pleased you had a very enjoyable and memorable stay! The staff will be pleased to hear that you appreciated their service. We would love to see you back again, hopefully many times. Sincerely, Sacha Jurva Hotel Manager

Reviewed 2 weeks ago via mobile

My husband and I stayed New Year's Eve with a special rate with purchase of Severance Hall tickets. We loved it. We had a club level room. The club lounge had drinks, appetizers and snacks when we checked in, and breakfast the next morning. Loved the big bathroom with tiled shower and separate tub, and the Keurig in the room...

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4Thank Grace P
SachaJurva, Hotel Manager at InterContinental Hotel Cleveland, responded to this review

Dear Grace P, I'm pleased you had an enjoyable New Year's Eve stay with us, made more special by the welcoming staff and services with the Club Lounge. Thank you for taking a few moments to comment on your stay at the InterContinental Hotel Cleveland. I hope that you will choose to stay with us again soon. And I hope...

A TripAdvisor Member
1 review
4 helpful votes
Reviewed 2 December 2016 via mobile

Thank you to the wonderful hotel staff who made our stay very comfortable during a difficult time. Beyond the easy accessibility to Cleveland Clinic, this hotel provided personalized and thoughtful service, as well as exceptionally clean, upscale rooms. The receptionists were very accommodating and the club lounge was quiet with attentive staff. I'd highly recommend eating at Table 45, as...

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4Thank A TripAdvisor Member
SachaJurva, Hotel Manager at InterContinental Hotel Cleveland, responded to this review

Dear Guest, I am pleased to know that our staff were able to provide you with caring service during your stay at the InterContinental Hotel Cleveland. I will be sure to pass along your appreciation to everyone. Thank you for your review. Sincerely, Sacha Jurva Hotel Manager

Richmond, Texas
Reviewed 23 November 2016

The room and conference facility was clean and upscale. Designed to accommodate the Arab Emerite, there's a beautiful world map in the lobby. The restaurant had tasty vegan options, so I was happy eating there too.

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2Thank barbaratconway
SachaJurva, Hotel Manager at InterContinental Hotel Cleveland, responded to this review

Dear barbaratconway, It is wonderful to know you thoroughly enjoyed your stay at the InterContinental Hotel Cleveland and your meal in the restaurant. Thank you for leaving us your feedback. I hope you will stay with us again the next time you are in Cleveland. Sincerely, Sacha Jurva Hotel Manager

ohio
Reviewed 13 November 2016

The best part of this hotel was staying on the Club Level. The staff on the club level was very friendly and the food and drink provided to the guests was great. I would highly recommend staying here but only if you are on the Club Level. It is not close to downtown but if you are coming to the...

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Thank summerb26
SachaJurva, Hotel Manager at InterContinental Hotel Cleveland, responded to this review

Dear summerb26, I am pleased to know that you enjoyed the Club Lounge at the InterContinental Hotel Cleveland. We do have wonderful staff working for us. I hope that you were able to visit the University Circle area while you were staying with us. The Cleveland Museum of Art, Botanical Gardens, and Severance Hall are wonderful cultural venues, and the...

A TripAdvisor Member
1 review
3 helpful votes
Reviewed 10 November 2016 via mobile

We recently stayed here for two nights while visiting the Clinic. It was amazingly convenient with access to all areas. The rooms were well done with excellent linens. The hotel, conceirge, Bernadette Harris, was extremely helpful in locating some forgotten items & sending them to us that same day. They all arrived safely and we are grateful for her excellent...

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3Thank A TripAdvisor Member
SachaJurva, Hotel Manager at InterContinental Hotel Cleveland, responded to this review

Dear Guest, It is wonderful to know that you had an excellent stay at the InterContinental Hotel Cleveland. I am pleased as well that Bernadette provided you with great service, and will be sure to pass along your appreciation. Thank you for providing your comments. Sincerely, Sacha Jurva Hotel Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The InterContinental Cleveland is situated on the campus of the prestigious Cleveland Clinic, less than two kilometres (one mile) from the University Circle cultural and arts district. Legacy Village shopping and entertainment, the Rock and Roll Hall of Fame and Museum, Progressive Field and the Historic Warehouse District are all within easy reach. ... more   less 

Additional Information about InterContinental Hotel Cleveland

Address: 9801 Carnegie Ave, Cleveland, OH 44106-2100
Region: United States > Ohio > Cleveland
Price Range: RM643 - RM1,340 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — InterContinental Hotel Cleveland 4.5*
Number of rooms: 295
Reservation Options:
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Also Known As:
Intercontinental Cleveland
Hotel Style:
#2 Green Hotel in Cleveland
#8 Luxury Hotel in Cleveland
#13 Family Hotel in Cleveland
#13 Business Hotel in Cleveland
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Hotel Cleveland staff and other travellers.
4 questions
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Questions? Get answers from InterContinental Hotel Cleveland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club level for the lounge is the best value”
 of 5 bubbles jsden1, 8 Jan 2017 | Read review
“While you are there, enjoy the art throughout the hotel.”
 of 5 bubbles Dave-Marilyn-15301, 4 Jan 2017 | Read review
“Stay on the Club Level”
 of 5 bubbles summerb26, 13 Nov 2016 | Read review
“Try to get a room away from elevators.”
 of 5 bubbles DavidMoore2328, 16 Oct 2016 | Read review
“Get a room on the 14th floor because they serve breakfast there”
 of 5 bubbles 327PaulD327, 29 Sep 2016 | Read review
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