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Holiday Inn Cleveland Clinic

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Traveller (75)
Room & Suite (190)
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Overview
  • Excellent49%
  • Very good28%
  • Average12%
  • Poor6%
  • Terrible5%
Travellers talk about
“cleveland clinic”(123 reviews)
“valet parking”(28 reviews)
“ihg hotels”(3 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
Additional information
Offers from Holiday Inn Cleveland Clinic
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Cleveland Clinic
Special Offer: Book Direct and Save
Hotel deals
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Reviews (260)
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254 results
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121
72
32
14
15
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121
72
32
14
15
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All reviewscleveland clinicvalet parkingihg hotelsfront deskearly appointmentmedical reasonsvalet staffheart surgerylaundry roomfree shuttlenext morninglate checksliding doorfive minute walkper dayshuttle servicewalk in shower
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1 - 5 of 254 reviews
Reviewed 6 days ago

The room is large and clean, the pool is three feet deep closes at 10 pm and opens at 8 am. I waited for the children to leave but they closed on me before i could use it. Doctor appt at 8:30 barred my use...More

Thank KURT N
Response from Sherice H, Manager at Holiday Inn Cleveland ClinicResponded 4 days ago

Dear KURT N, Thank you for staying with us recently and for your review of our Hotel. I'm happy you liked your room and the convenience of the Cleveland Clinic shuttle. I'm sorry that our pool hours did not allow time for you to make...More

Hotel's Favourite
Reviewed 1 week ago via mobile

Wonderful place to stay, especially if you are visiting Cleveland Clinic. All employees very friendly and helpful. We used valet parking, which it work it! The food in cafe very good and certainly convenient. It was very easy to take a shuttle to our building...More

Thank Brenda M
Response from Sherice H, Manager at Holiday Inn Cleveland ClinicResponded 4 days ago

Dear Brenda M, Thank you for your kind remarks! We pride ourselves on providing the most seamless experience for our guests and so I am glad to learn that your stay went well. We hope that should you return to the area, you will visit...More

Reviewed 1 week ago via mobile

No compassion for the sick that needs help from the clinic. Best to stay elsewhere away from the clinic. I am surprised the clinic is associated with this type of attitude. Not flexible at all. Don't stay past 12. Don't ask for any assistance from...More

Thank Sarry707
Response from mnd227, Manager at Holiday Inn Cleveland ClinicResponded 1 week ago

Dear Sarry707, I’m saddened to learn that you have left us feeling this way. It is never our aim or expectation to have our guests perceive this type of behavior. My sincerest apologies on behalf of my team that this was your experience. Your comments...More

Reviewed 1 week ago

We stayed here to be close to the clinic where I had an appointment. It was an easy walk to the Dr. Office. The hotel was nice, clean and quiet. The only reason I didn't give them excellent was the surly clerk that checked us...More

Thank Patiodadio
Response from Sherice H, Manager at Holiday Inn Cleveland ClinicResponded 1 week ago

Dear Patiodadio, Thank you for choosing our Hotel and for leaving us some valuable feedback. I'm pleased to know that our location was convenient for your needs to visit the Cleveland Clinic, but disappointed about your experience at check-in. I will for sure address this...More

Reviewed 1 week ago via mobile

We go to this hotel quite often, & through the years of different management etc, there had been wholesale improvement in security & ambience. I met an amazing young man named Isaih who is a valet there. May I say...he is a jewel. I am...More

Thank PaulaandJack
Response from Sherice H, Manager at Holiday Inn Cleveland ClinicResponded 1 week ago

Dear PaulaandJack, Many thanks for you kind review and for particularly highlighting the excellent service received from one of our valet agents. Your comments will be shared with all team members and we look forward to taking good care of you upon your return. Warm...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Room Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$144 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$144 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (75)
Room & Suite (190)
Dining (51)
Pool & Beach (7)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Lawrence L
19 March 2018|
AnswerShow all 7 answers
Response from Sherice H | Property representative |
Hello, The Shuttle runs every 10-15 minutes, Mon-Fri from 4:45 am to 12:30 am and 6:30 am to 10 pm on weekends. A member of staff can also call for the shuttle if needed sooner. Thank you!
0
Votes
mgoblue171
18 January 2018|
AnswerShow all 7 answers
Response from janetmcelhanon | Reviewed this property |
shuttle is free, picks up every 15 minutes at the hotel. shuttle goes to all clinic buildings. Ronald McDonald house and Rite Aid only.
0
Votes
J1651DZmichael
15 August 2017|
AnswerShow all 10 answers
Response from loveliving2015 | Reviewed this property |
Valet parking is $18 a day Hospital parking is $10 a day
0
Votes
Room Tips
"near the quiet elevator to avoid the long walk to the end of a hallway"
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"Free shuttle to the clinic but one can also walk to the Main Clinic too"
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"Ask for city view Ask for room not cleaned or sprayed with Fabuloso Better still - stay next door at..."
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"I always choose something away from the elevator and suggest the same here. It's busy"
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