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Cleveland Marriott Downtown at Key Center

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Certificate of Excellence
GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Cleveland Marriott Downtown at Key Center
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948 Reviews from our TripAdvisor Community

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There are newer reviews for Cleveland Marriott Downtown at Key Center
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Ann Arbor
Reviewed 19 November 2014

I spent two nights here while attending a conference at the convention center across the street. The service was probably the best that I have ever experienced at a Marriott location. It was a pleasant surprise to be put on the same floor as the concierge lounge with a lake view. This meant that we enjoyed a complimentary hot breakfast...

Thank A_Michigan_Mom7
ClevelandMarriottKey, Executive Assistant at Cleveland Marriott Downtown at Key Center, responded to this review

Thank you for the positive comments regarding your recent stay. I am happy to hear that you had a pleasant stay while in Cleveland for a conference. I will be sure to pass along your comments throughout the hotel and with Pete to celebrate our success. I appreciate your feedback and we hope to have you back as our guest...

Baldwinsville, New York
Reviewed 17 November 2014

Spent an evening here for an event at the convention center. Staff were incredibly friendly and it was a smooth check in. The lobby bar was lively and had good service. There was at least one wedding party in the hotel and the Browns had a game the next day. You hear every voice in the hallway and every door...

Thank DavidG2010
ClevelandMarriottKey, Executive Assistant at Cleveland Marriott Downtown at Key Center, responded to this review

Thank you for choosing the Cleveland Marriott at Key Center during your visit to Cleveland. We appreciate and thank you for your positive feedback. I can assure you that guest experience is one of our top priorities and I apologize for the noise. I am happy to hear that you thought the beds were comfortable and the staff was friendly....

mentor, oh
Reviewed 17 November 2014 via mobile

Stayed 1night for a wedding reception with wife and 2 teen daughters. Had a room with double beds with a lake view. Double beds shared were small and tight for 2 people. No queen beds are available. Everything else about the room was very nice. Staff was very friendly and helpful. Good location walking distance to Rock Hall, Casino, and...

Thank Mikefrommentor
Reviewed 15 November 2014 via mobile

I've stayed in quite a few Marriott properties across the US and this one is by far my favorite. Rooms are updated, clean, and inviting. The shower is hot and there's plenty of water pressure. Food in the restaurants as well as room service is tasty and varied. Staff are friendly and helpful. The internet is reliable. My only small...

1Thank Miranda B
ClevelandMarriottKey, Executive Assistant at Cleveland Marriott Downtown at Key Center, responded to this review

Thank you for the positive regarding your recent stay. I am so happy to hear that this Marriott is your favorite property across the US, what an honor! I agree with you on the water pressure in the shower, I love it! We hope to have you back as our guest in the near future. Best regards, Kristen

Erie, Pennsylvania
Reviewed 8 November 2014 via mobile

Stayed one night Wednesday November 5th. We have stayed here around ten times previously . We have tried other hotels in downtown Cleveland but always prefer the Marriott. It's more modern,and much cleaner than some. The rooms are a comfortable size. I never feel cramped . The lobby is large and modern. The valet is always prompt . Pool area...

2Thank Rlcassano
Reviewed 6 November 2014

great hotel and service in a great place downtown for all venues. close to a all restaurants and casino. for the browns games the best. rock and hall fame right there. brunch is very good and jakes bar is great.

Thank Bruce B
New York City, New York
Reviewed 5 November 2014

Hotel newly upgraded and refurbished, staff could not be more accommodating and the entire hotel was spotlessly clean. The hotel is within walking distance to the Rock and Roll Hall of Fame and many restaurants and pubs. If you're a sports fan stadiums and arenas are within several blocks. Beautiful old buildings and new create a striking skyline right on...

1Thank traveler3835
Camillus, New York
Reviewed 4 November 2014

We stayed here for 3 nights in the summer. Great staff. Vey helpful and friendly .!! Room was immaculate. Very accessible to shopping, restaurants, science museum, and rock and roll hall,of fame.would recommend it highly

Thank Armymajor
Sydney, Australia
Reviewed 3 November 2014 via mobile

Great location. Cleveland is a really compact downtown so everything is walkable. The food was really good. All staff are very welcoming and say hello. My bed was perfect. Pillows perfect. Room was quiet. The fitness center is great with a small heated pool. I was in town for a conference and the location next to convention center is convenient....

1Thank BryaninAU
Reviewed 29 October 2014

I have stayed here at least a dozen times for business and I have never been disappointed. The rooms are clean and always comfortable. It's usually very quiet, although there have been some instances of noise in the hall, but overall not an issue. I have had many different room types on most floors, and each room has been great....

Thank Becky8908

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07/05/2017 08/05/2017
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  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Paid Wifi
  • Public Wifi
  • Paid Internet
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience ultimate style and sophistication at the revitalized Cleveland Marriott Downtown, an urban retreat. Offering stunning views of Lake Erie and the city skyline, this 25-story hotel boasts 400 rooms with sleek furnishings and upgraded bathrooms fresh off a $10 million renovation. Explore exciting attractions within a short walk of this metropolitan hotel, such as the new Horseshoe Casino, Quicken Loans Arena, Browns Stadium, Progressive Field and Rock & Roll Hall of Fame. Take advantage of our renowned hotel staff for unmatched hospitality and deep local knowledge for an authentic Cleveland experience. For casual dining, relax among warm wood styling at Jake’s sports lounge or taste contemporary American cuisine at David’s Restaurant, conveniently situated within our hotel. Rediscover comfort at the refreshingly-modern Cleveland Marriott Downtown. ... more   less 

Additional Information about Cleveland Marriott Downtown at Key Center

Address: 127 Public Sq, Cleveland, OH 44114-1217
Region: United States > Ohio > Cleveland
Price Range: RM740 - RM1,414 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cleveland Marriott Downtown at Key Center 3.5*
Number of rooms: 400
Reservation Options:
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Also Known As:
Marriott Cleveland Downtown At Key Hotel Cleveland
Key Center
Cleveland Marriott
Hotel Style:
#1 Green Hotel in Cleveland
#1 Romantic Hotel in Cleveland
#1 Business Hotel in Cleveland
#4 Family Hotel in Cleveland
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Questions & Answers

Here's what travellers have asked, with answers from Cleveland Marriott Downtown at Key Center staff and other travellers.
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Questions? Get answers from Cleveland Marriott Downtown at Key Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Lake View is not worth paying extra for, it was mostly buildings”
nread, 11 Apr 2017 | Read review
“top floor, corner room, with lake view, such as 1920.”
Maria84, 6 Mar 2017 | Read review
“Higher floors better sleep and the views do not disappoint!”
StephanieC92812, 22 Feb 2017 | Read review
“Ask for a corner room, if available.”
nsalandre, 9 Feb 2017 | Read review
“Corner rooms have great views, if you're OK with one king bed.”
tevansen, 24 Jan 2017 | Read review
5 of 5
US$219* /night
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