We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
26/02/2018 27/02/2018
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Cleveland Marriott Downtown at Key Center

    1360 West Mall Drive, Cleveland, OH 44114
    Hotel website
    Save
    Lowest prices for your stay
    26/02/2018 27/02/2018
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
     5 people are viewing this hotel
    US$209
    US$189
    SAVE US$20
    US$209
    US$209
    Traveller (219)
    Room & Suite (124)
    Pool & Beach (7)
    Overview
    • Excellent53%
    • Very good35%
    • Average9%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    3.5 Star Hotel
    All hotel details
    Offers from Cleveland Marriott Downtown at Key Center
    Special Offer: Book Now & Earn More
    Hotel packages
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    26 Feb27 Feb
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$189.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Cleveland hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "31c0a90cbde247028db69a83521f11ed", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":95183,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[37778791],"additionalContentIds":[],"pollCount":0,"checkin":{"day":26,"month":2,"year":2018},"checkout":{"day":27,"month":2,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":189,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"31c0a90cbde247028db69a83521f11ed","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":209,"lowestMetaPrice":189,"additionalPartner":false,"highestMetaPriceDisplay":209,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":209,"lowestMetaPrice":189,"highestMetaPriceDisplay":209,"hotelName":"Cleveland Marriott Downtown at Key Center","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjMxYzBhOTBjYmRlMjQ3MDI4ZGI2OWE4MzUyMWYxMWVkIiwiQUlLIjoiYzBiN2MxMmUwZDQxNDY1ZGI5ZWQxMWQ3Zjg2ZGYzMWIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "26/02/2018", "checkOut": "27/02/2018", "lowestPrice": "US$189", "hasDates": true, "hacComplete": false, "contentIdMappings": {"79407833":"CheapTicketsEWS","44154085":"BookingCom","53900720":"TravelocityEWS","37778791":"Marriott1","32604582":"Expedia","65675314":"Hotwire","109237435":"HotelsCom2IB","78321808":"PricelineIB","78855406":"OrbitzEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a ReviewReviews (1,031)
    There are newer reviews for Cleveland Marriott Downtown at Key Center
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    331 - 335 of 1,012 reviews

    Reviewed 25 May 2015 via mobile

    Pool is 3 ft deep and 30+ ft long. Great for small kids. NOT for swimming. Hotel and staff are wonderful. Location is great for R&R hall of fame, any sporting events, and access to lakefront. Rooms are average size. Double beds are small but...More

    Thank Joseph S
    Response from ClevelandMarriottKey, General Manager at Cleveland Marriott Downtown at Key CenterResponded 27 May 2015

    Hello Joseph, Thank you for sharing your feedback regarding your recent visit to our hotel in Cleveland. I'm happy to hear that we were able to meet and exceed your expectations. If we can be of any assistance with future travels to Cleveland, I hope...More

    Reviewed 24 May 2015

    Lots of good points-good location, pleasant staff, allowed me to check in early in the morning, generic but nice room with comfortable bed and kiosk where you can buy prepared food and whatever else you might need. My only complaint, and this is a big...More

    Thank MIkeremhead
    Response from ClevelandMarriottKey, General Manager at Cleveland Marriott Downtown at Key CenterResponded 27 May 2015

    Hello Mike, Thank you for sharing your feedback regarding your recent visit to our hotel in Cleveland. I'm happy to hear that we were able to meet and exceed your expectations. Thank you for commenting on your experience. As Marriott Rewards members, you can receive...More

    Reviewed 23 May 2015

    I really loved this hotel. From the moment I walked in, I felt special. The staff were fantastic and the leadership is very visible in the front line as well as throughout the hotel. I enjoyed the concierge lounge staff very much as I did...More

    Thank mohsenmd
    Response from ClevelandMarriottKey, General Manager at Cleveland Marriott Downtown at Key CenterResponded 27 May 2015

    Greetings from Cleveland, Thank you for sharing your feedback regarding your recent visit to our hotel in Cleveland. I'm happy to hear that we were able to meet and exceed your expectations. Thank you for commenting on our concierge staff. The team strives for delivering...More

    Reviewed 22 May 2015

    Our company just had a user convention here this past Weds & Thurs. This is one of the most impressive hotels in so many ways. The employees were great - everyone from valet, food servers, bartenders were all so pleasant, just fantastic. The food quality...More

    Thank Solo2112
    Response from ClevelandMarriottKey, General Manager at Cleveland Marriott Downtown at Key CenterResponded 27 May 2015

    Greetings from Cleveland, Thank you for sharing your feedback regarding your recent visit to our hotel in Cleveland. I'm happy to hear that we were able to meet and exceed your expectations during your conference. I'm thrilled that you were able to enjoy the Cavalier...More

    Reviewed 22 May 2015 via mobile

    Stayed here for a Cleveland Clinic conference. It was very nice, very clean, very convenient. Only issue was how they charged my roommate. Did not do as she requested with her card, overcharged her too. The common areas are nice and comfy, doormen friendly and...More

    Thank perch59
    Response from ClevelandMarriottKey, General Manager at Cleveland Marriott Downtown at Key CenterResponded 27 May 2015

    Greetings from Cleveland, Thank you for sharing your feedback regarding your recent visit to our hotel in Cleveland. I'm happy to hear that we were able to meet and exceed your expectations. Thank you for sharing the feedback regarding the billing. I trust that we...More

    PreviousNext
    16566676869203
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Airport Transportation
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$143 - US$356 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Romantic Hotel in Cleveland
    • #1 Business Hotel in Cleveland
    • #2 Green Hotel in Cleveland
    • #3 Family Hotel in Cleveland
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 400
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Hotels.com, Marriott, Expedia, Booking.com, Orbitz, Priceline, Hotwire, HotelQuickly, Cancelon and getaroom.com so you can book your Cleveland Marriott Downtown at Key Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Ohio >
    • Cleveland
    • Also Known As
    • Marriott Cleveland Downtown At Key Hotel Cleveland ,
    • Key Center ,
    • Cleveland Marriott
    Add Photo Photos
    Traveller (219)
    Room & Suite (124)
    Pool & Beach (7)
    Dining (3)
    Business Centre & Event Rooms (6)
    Nearby
    Nearby HotelsSee all 38 hotels in Cleveland
    Drury Plaza Hotel Cleveland Downtown
    531 reviews
    .12 km away
    Hilton Cleveland Downtown
    947 reviews
    .21 km away
    Hyatt Regency Cleveland at The Arcade
    1,694 reviews
    .26 km away
    The Westin Cleveland Downtown
    1,126 reviews
    .29 km away
    Nearby Restaurants
    Urban Farmer
    567 reviews
    .26 km away
    Bar 32
    49 reviews
    .21 km away
    Rebol
    36 reviews
    .30 km away
    The Burnham Restaurant
    74 reviews
    .22 km away
    Nearby Attractions
    JACK Cleveland Casino
    7,049 reviews
    .37 km away
    Soldiers' and Sailors' Monument
    294 reviews
    .25 km away
    Cleveland Public Library
    173 reviews
    .25 km away
    Terminal Tower
    223 reviews
    .35 km away
    Ask a question
    Questions & Answers
    Chandra S
    11 January 2018|
    AnswerShow all 3 answers
    Response from 61elc | Reviewed this property |
    I am not sure Sorry
    0
    Votes
    LoriCWV
    25 November 2017|
    AnswerShow all 6 answers
    Response from Howbar | Reviewed this property |
    There is a $25-30 charge per day. The underground parking garage is about a block away with a connection to the hotel.
    1
    Vote
    Annie B
    20 July 2017|
    AnswerShow all 2 answers
    Response from HockeyMom365 | Reviewed this property |
    We were there June30-July 3 and it was still closed for renovations. The concierge club closes on the weekends.
    0
    Votes
    PreviousNext
    1234567
    Room Tips
    "Ask about construction"
    Read review
    "Corner room was nice with lots of windows! We were on the 9th floor and had a view of the stadium & Lake..."
    Read review
    "High floors are quieter. Concierge loungs is on 20th floor."
    Read review
    "Get a room on a higher floor"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing