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Cleveland Marriott Downtown at Key Center

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915 Reviews from our TripAdvisor Community

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There are newer reviews for Cleveland Marriott Downtown at Key Center
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Showing 899: English reviews
WORCESTER
Reviewed 29 August 2014

I expect a great stay when I book at a Marriott, but this exceeded my expectation. The location makes it perfect to walk to the Rock and Roll Hall of fame, the stadium, lots of restaurants and bars and the Horeshoe casino. It was a really nice area. The lobby was large and inviting and throughout our stay it always...

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Helpful?
1Thank Travelbugsforlife
ClevelandMarriottKey, Executive Assistant at Cleveland Marriott Downtown at Key Center, responded to this review

Thank you for the positive guest comments. I am happy to hear that our concierge, Dick was fantastic and that the wait service was great. I will share your comments with Dick and the rest of the team to celebrate our success. I am glad that you had a wonderful time in Cleveland and we hope to have your back...

Gaithersburg, Maryland, United States
Reviewed 28 August 2014

This is the second time my husband and I stayed here and it is just a lovely, upscale Marriott hotel. All the staff were superb and friendly (check-in, bellman, valet car personnel, room cleaner) but shout out to Cecilly who sent chocolate covered strawberries (delicious) and a sweet note to our room after learning that we were spending our first...

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1Thank Deborah G
Louisville, Kentucky
Reviewed 26 August 2014

My son was married in Cleveland over the weekend. We chose to stay at The Marriott Key Center because of its close proximity to the reception venue, The Galleria (which was fantastic as well). However, after staying at The Marriott Key Center on our first visit we realized how centrally located it was to all of the downtown activities! We...

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2Thank Mary H
Redwood City, California
Reviewed 25 August 2014

This hotel had amazing service. They were very nice at check-in and sent a wonderful welcome e-mail. The clerk was very attentive and gave great restaurant recommendations. Arriving back at our room we received a note with a chocolate guitar. The hotel was very convenient for the Rock and Roll Hall of Fame and our other sights. Would highly recommend...

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Thank 1GiantsMS
Baltimore, Maryland
Reviewed 20 August 2014

My daughter and I visited Cleveland to attend an Orioles/Indians game and visit the Rock and Roll Hall of Fame. This hotel was convenient to both venues. In fact, we left the car with the valet attendant and walked everywhere. The hotel and service were both excellent. Scott at the front desk was extremely friendly and quickly checked us into...

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1Thank SJD300
ClevelandMarriottKey, Executive Assistant at Cleveland Marriott Downtown at Key Center, responded to this review

Thank you for the positive guest comments. I am happy to hear that the weather was great so you and your daughter were able to walk everywhere. Also, I'm glad that you thought the bed was most comfortable hotel bed you’ve experienced. I will share your comments with Scott and the rest of the team to celebrate our success. I...

Orlando, Florida
Reviewed 19 August 2014

This hotel is in a excellent location and you can walk to most of the attractions. The hotel itself is also excellent. I had a little problem with to the parking garage and the hotel tried very very hard to make things right. They went out of there way to make it up to me. A great hotel and a...

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Thank Jefforl
Newmarket, Canada
Reviewed 19 August 2014

This hotel is right in the heart of Cleveland, within walking distance of the water, the Rock and Roll Hall of Fame, Progressive Field and the Warehouse district. We parked our car (Valet for $20) and didn't use it the entire time. We were only in the city for two days, but the Marriott was in the perfect spot, and...

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1Thank Chillie73
Los Angeles, California
Reviewed 19 August 2014

Just spent 9 nights at the Marriott Key Center. After a long day of traveling, the valet (only $5 more) was a wonderful welcome as well as the front desk. From the lobby to the room, the property was much nicer than I had thought from the pics on TripAdvisor. Bed was comfy, view was awesome and staff was incredibly...

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Thank wehomarc
New Bern, North Carolina, United States
Reviewed 18 August 2014

My husband and I arrived in Cleveland on our 43rd wedding anniversary. We were in Cleveland to go to the Rock 'n Roll Hall of Fame. We were upgraded to a lake view room which was absolutely breathtaking. Every person that we encountered was unbelievably friendly and kind. We took a lake cruise and when we got back into our...

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1Thank Maryann F
ClevelandMarriottKey, Executive Assistant at Cleveland Marriott Downtown at Key Center, responded to this review

Thank you for choosing the Cleveland Marriott at Key Center to celebrate your 43rd wedding anniversary! Congratulations and Happy Anniversary! I am happy to hear that the staff upgraded you to a lake view room and sent up a treat to celebrate. I will be sure to share your comments with the team to celebrate our success. Thank you for...

toronto
Reviewed 18 August 2014

If you want to be close to all the action and get a good night sleep, this is the hotel to stay in! We stayed in room 1609 which is a corner room with a beautiful view of the city. Very comfortable king bed and pillows. Room was very clean. The front desk staff were very friendly and go out...

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1Thank Ratschfamily

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience ultimate style and sophistication at the revitalized Cleveland Marriott Downtown, an urban retreat. Offering stunning views of Lake Erie and the city skyline, this 25-story hotel boasts 400 rooms with sleek furnishings and upgraded bathrooms fresh off a $10 million renovation. Explore exciting attractions within a short walk of this metropolitan hotel, such as the new Horseshoe Casino, Quicken Loans Arena, Browns Stadium, Progressive Field and Rock & Roll Hall of Fame. Take advantage of our renowned hotel staff for unmatched hospitality and deep local knowledge for an authentic Cleveland experience. For casual dining, relax among warm wood styling at Jake’s sports lounge or taste contemporary American cuisine at David’s Restaurant, conveniently situated within our hotel. Rediscover comfort at the refreshingly-modern Cleveland Marriott Downtown. ... more   less 

Additional Information about Cleveland Marriott Downtown at Key Center

Address: 127 Public Sq, Cleveland, OH 44114-1217
Region: United States > Ohio > Cleveland
Price Range: RM787 - RM1,323 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cleveland Marriott Downtown at Key Center 3.5*
Number of rooms: 400
Reservation Options:
TripAdvisor is proud to partner with Marriott, Expedia, Hotels.com, Booking.com, Priceline, Orbitz, TripOnline SA and Travelocity so you can book your Cleveland Marriott Downtown at Key Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Cleveland Downtown At Key Hotel Cleveland
Key Center
Cleveland Marriott
Hotel Style:
#1 Romantic Hotel in Cleveland
#1 Green Hotel in Cleveland
#1 Business Hotel in Cleveland
#4 Family Hotel in Cleveland
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Questions & Answers

Here's what travellers have asked, with answers from Cleveland Marriott Downtown at Key Center staff and other travellers.
16 questions
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Questions? Get answers from Cleveland Marriott Downtown at Key Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 2417 has a great view of Browns Stadium and Lake Erie.”
 of 5 bubbles AMagone, 5 Dec 2016 | Read review
“The hotel was pretty quite all around even with football crowd in the City”
 of 5 bubbles lilnation, 8 Nov 2016 | Read review
“Ask for a top floor in a quiet location”
 of 5 bubbles snowtrooperone, 30 Oct 2016 | Read review
“Ask for lake view. We were on a corner, with windows on 2 sides.”
  • more windows and city view behind closed curtains
  • lake view
  • Great view
 of 5 bubbles W1nterBaby, 12 Oct 2016 | Read review
“Corner room is awesome!!!!”
 of 5 bubbles 581carmar, 7 Oct 2016 | Read review
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