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Cleveland Marriott Downtown at Key Center

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Traveller (228)
Room & Suite (120)
Pool & Beach (7)
Overview
  • Excellent53%
  • Very good35%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“rock and roll hall”(145 reviews)
“corner room”(52 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Offers from Cleveland Marriott Downtown at Key Center
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Offers from Cleveland Marriott Downtown at Key Center
Special Offer: Member Rates
Hotel packages
Hotel deals
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Rooms
6 May7 May
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,040)
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527
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527
361
94
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Show reviews that mention
All reviewsrock and roll halldavid's restaurantcorner roomgreat hotelwithin walking distancethe concierge loungeconvention centerbrowns stadiumhall of famevalet parkingpublic squarebreakfast buffetwarehouse districtlake erieself parkwould stay here againfootball stadium
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351 - 355 of 1,021 reviews
Reviewed 12 May 2015

Was there for a business conference. Our room was very nice. The bed was very comfortable. The staff was excellent!! The hotel food was very good, but a little pricey. Overall, we had a good exprience.More

Thank ddbet443
Response from ClevelandMarriottKey, Executive Assistant at Cleveland Marriott Downtown at Key CenterResponded 15 May 2015

Thank you for the positive comments regarding your recent stay. I am happy to hear you enjoyed the food and that the staff was friendly. I agree with you on our bed's, I think they are very comfortable! I will be sure to pass along...More

Reviewed 9 May 2015

This hotel is in a great area of Cleveland. The rooms are spacious most rooms seem to have a nice view. What I particularly liked was that the rooms are configured in a way so there is not a long walk from the elevator to...More

Thank Jillypepper
Response from ClevelandMarriottKey, Executive Assistant at Cleveland Marriott Downtown at Key CenterResponded 15 May 2015

Thank you for the positive comments regarding your recent stay. I am happy to hear that you enjoyed the view from your hotel room. I will be sure to pass along your comments throughout the hotel to celebrate our success. I appreciate your feedback and...More

Reviewed 5 May 2015

arrived on Thursday afternoon. Mary at front desk was very warm and inviting. made check in a breeze. gave us a great room on the 17th floor overlooking lake Erie, football stadium and the rock and roll hall of fame. also received a late check...More

1  Thank 310mike
Response from ClevelandMarriottKey, General Manager at Cleveland Marriott Downtown at Key CenterResponded 7 May 2015

Greetings from Cleveland... I trust that this finds you well and that your return home was uneventful! Thank you for choosing the Cleveland Marriott at Key Center for your anniversay weekend getaway. It was certainly our pleasure to host you. I'm thrilled that we were...More

Reviewed 5 May 2015

I'm a local to NE Ohio, and my company reserved a block of rooms for a corporate event. The staff was so amazingly friendly-from reception to valet parking, and everyone in between! My room was gorgeous, overlooking First Energy Stadium and the Rock Hall. Very...More

Thank Gretchen M
Response from ClevelandMarriottKey, General Manager at Cleveland Marriott Downtown at Key CenterResponded 7 May 2015

Hello Gretchen, Thank you for taking the time to complete a review on our hotel and its services. I'm happy that we had the opportunity to host you and your group in Cleveland. Thank you for sharing the kind words regarding your stay. We certainly...More

Reviewed 5 May 2015

Spontaneous weekend away for 2 families with kids. Close drive to museums, and walking distances to both sporting fields, restaurants and wonderful architectural buildings. Costumer service was excellent and very friendly.More

Thank sportsgal72
Response from ClevelandMarriottKey, General Manager at Cleveland Marriott Downtown at Key CenterResponded 7 May 2015

Thank you for sharing your feedback on your recent visit with our hotel in Cleveland. I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$183 - US$452 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Cleveland
#1 Business Hotel in Cleveland
#2 Green Hotel in Cleveland
#3 Family Hotel in Cleveland
Room types
Non-Smoking Rooms
Details
Price range
US$183 - US$452 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Cleveland
#1 Business Hotel in Cleveland
#2 Green Hotel in Cleveland
#3 Family Hotel in Cleveland
Room types
Non-Smoking Rooms
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Traveller (228)
Room & Suite (120)
Pool & Beach (7)
Dining (3)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Chandra S
11 January 2018|
AnswerShow all 3 answers
Response from 61elc | Reviewed this property |
I am not sure Sorry
0
Votes
LoriCWV
25 November 2017|
AnswerShow all 6 answers
Response from Howbar | Reviewed this property |
There is a $25-30 charge per day. The underground parking garage is about a block away with a connection to the hotel.
1
Vote
Annie B
20 July 2017|
AnswerShow all 2 answers
Response from HockeyMom365 | Reviewed this property |
We were there June30-July 3 and it was still closed for renovations. The concierge club closes on the weekends.
0
Votes
Room Tips
"I always ask for upper floors. Much quieter"
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"Ask about construction"
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"Corner room was nice with lots of windows! We were on the 9th floor and had a view of the stadium & Lake..."
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"High floors are quieter. Concierge loungs is on 20th floor."
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