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All reviewsattached restaurantlight comingbar grillhour shuttlefront deskshower areain house restaurantcleveland airportcheck in was quicklate at nightrooms were very cleanindoor poolbed was comfortablenight staygood sizenext morningper night
We stayed here for a ballgame. It offers a shuttle service, not to the field, but took us to the nearby train station (we walked on our way back). Our room was a nice size with very nice beds and pillows and very clean.
Response from Cynthia E, General Manager at Four Points by Sheraton Cleveland AirportResponded 4 days ago
Thank you for sharing the events of your recent stay with us. We are always happy to shuttle our guests within our neighborhood. We hope you enjoyed our city!
I would love to know what room you were in so I can have...More
We stayed here because we were flying out of Cleveland early in the morning and we had a one year old so we wanted to be close by so we didn’t have to get up even earlier. Hotel was clean, had a restaurant inside with...More
1 Thank Mandy E
Response from Kelly K, Front Office Manager at Four Points by Sheraton Cleveland AirportResponded 10 March 2018
Thank you so much for your feedback! We look forward to hosting you during your next visit to Cleveland!
We were looking for a reasonable but nice hotel for our one day trip to the Rock and Roll Hall of Fame. We were surprised at this hotel. Overall very nice with comfortable rooms. Large tv, coffee maker and ample desk and closet space. The...More
The woman at the front desk was amazing, she handled an entire flight of tired, grouchy and hungry people from a Allegiant flight that had been cancelled. We had been at the terminal for over 8 hours and were a grouchy bunch.
The room was...More
Response from Cynthia E, General Manager at Four Points by Sheraton Cleveland AirportResponded 3 weeks ago
That was a stressful time for all involved! We got over 40 distressed passengers that night. We are so pleased you found the experience satisfactory, given the circumstances. We did enjoy having you at our Hotel.
Cynthia Eckrich - GM
This was the worst experience we have ever had with a Park and Fly hotel. When we checked in we had to choose a shuttle time, however, there is only one shuttle that can carry 11 people and leaves every 1/2 hour. For our 6:00...More
Response from Cynthia E, General Manager at Four Points by Sheraton Cleveland AirportResponded 4 weeks ago
Thank you for your review. I would like to point out that you checked in during evening hours with a very large group. We do offer shuttle service, but just like going to a restaurant with a large group, sometimes - ESPECIALLY in...More