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Hyatt Regency Cleveland at The Arcade

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Traveller (362)
Room & Suite (273)
Dining (39)
Overview
  • Excellent41%
  • Very good33%
  • Average15%
  • Poor8%
  • Terrible3%
Travellers talk about
“chocolate bar”(45 reviews)
“rock and roll hall”(107 reviews)
“renovated room”(15 reviews)
Free Wifi
Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Airport Transportation
4 Star Hotel
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,712)
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560
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65
Show reviews that mention
All reviewschocolate barrock and roll hallrenovated roomhistoric buildingwithin walking distancehouse of bluesbeautiful hotelvalet parkingeuclid avenuesports venuesheart of downtownlocation is greathigh ceilingsrestaurants and barsprogressive fieldsitting areaplayhouse square
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1 - 5 of 1,677 reviews
Reviewed 4 days ago

Absolutely gorgeous location. Quiet in the room, and the staff was welcoming and genuine during registration, check in, and check out. The list of items available for forgetful travelers was a pleasant surprise—even though this was the first trip I think I remembered everything!

Review collected in partnership with Hyatt Hotels
Thank nalleyr2018
Hotel's Favourite
Reviewed 16 September 2017

My wonderful cousin recommended this hotel in the 'old arcade' because she works nearby. Oh my goodness--this was absolutely a fantastic location--the valet parking was very quick--staff very friendly and again--the location was perfect. Walking distance to many must see sights and just being able...More

Thank WendyMullen
Response from Todd C, General Manager at Hyatt Regency Cleveland at The ArcadeResponded 22 September 2017

Dear WendyMullen, I appreciate your feedback. The building does have a romantic feel to it. I am thrilled you had a pleasant visit and we hope to see you in the future. Cordially, Todd Costin General Manager todd.costin@hyatt.com

Reviewed 5 days ago

Excellent room service from housekeeping, every thing we asked for was brought promptly to the room.. There over St Patrick day week end, greatly appreciated the security. Great fitness center. Valet was the usual cost, though unlimited in/out

Thank Darthbarron
Reviewed 5 days ago

Nice room for a concert get a way. The interior of the Arcade is magnificent. The room was very large and roomy. We could have used a couple heavier blankets, but the weather was a little crazy. Wonderful stay.

Review collected in partnership with Hyatt Hotels
Thank Matt H
Reviewed 1 week ago

Beautiful hotel and great location, I have stayed there before. This time they held a sorority formal on Friday night and a wedding on Saturday night in the arcade area both of which were very loud and lasted until 11 pm. Not a peaceful, relaxing...More

Review collected in partnership with Hyatt Hotels
Thank stoverdarlam
Response from Todd C, General Manager at Hyatt Regency Cleveland at The ArcadeResponded 1 week ago

Dear Stoverdarlam, Thank you for staying with us and sharing your experience. I appreciate your feedback and apologize that the noise disrupted your visit. Cordially, Todd Costin General Manager todd.costin@hyatt.com

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Best Value Properties in Cleveland, OH
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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$138 - US$349 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Cleveland
#8 Luxury Hotel in Cleveland
#16 Romantic Hotel in Cleveland
#19 Business Hotel in Cleveland
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$138 - US$349 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Cleveland
#8 Luxury Hotel in Cleveland
#16 Romantic Hotel in Cleveland
#19 Business Hotel in Cleveland
Room types
Suites, Non-Smoking Rooms
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Traveller (362)
Room & Suite (273)
Dining (39)
Amenities (31)
Business Centre & Event Rooms (4)
Questions & Answers
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mgjsc2017
25 July 2017|
AnswerShow all 6 answers
Response from Joel B | Reviewed this property |
It is a historical building therefore they aren't allowed to remodel it. So no there isn't a pool.
0
Votes
Yogagrl16
19 June 2017|
AnswerShow all 4 answers
Response from Lisa Z | Reviewed this property |
Very walkable, use ninth street to circumvent tracks and highway which run between hotel and waterfront.
1
Vote
Vina C
4 March 2017|
Answer
Response from HRCleveland | Property representative |
Thank you for reaching out! Our Arcade King suites sleep up to two people and our Arcade Double suites sleep up to four people. These suites have regular bathtubs, not jacuzzis. Our VIP suites sleep up to two people and... More
0
Votes
Room Tips
"choose side closest to the Q"
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"Upper floors are quieter. Lower rooms are especially noisy if there is a function in the lobby."
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"Check your room for mosquitoes/midges/Canadian soldiers/flying bugs."
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"City views available - or inside room overlooking the Arcade."
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