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Hyatt Regency Cleveland at The Arcade

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Traveller (373)
Room & Suite (273)
Dining (39)
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Overview
  • Excellent42%
  • Very good33%
  • Average15%
  • Poor7%
  • Terrible3%
Travellers talk about
“chocolate bar”(45 reviews)
“rock and roll hall”(107 reviews)
“renovated room”(15 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Airport Transportation
4 Star Hotel
All hotel details
Additional information
Offers from Hyatt Regency Cleveland at The Arcade
Offers & Announcements: City View Upgrade
Hotel deals
Offers from Hyatt Regency Cleveland at The Arcade
Offers & Announcements: City View Upgrade
Hotel deals
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,732)
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1,696 results
Traveller rating
676
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Show reviews that mention
All reviewschocolate barrock and roll hallrenovated roomhistoric buildingwithin walking distancehouse of bluesbeautiful hotelvalet parkingeuclid avenuesports venuesheart of downtownlocation is greathigh ceilingsrestaurants and barsprogressive fieldsitting areaplayhouse square
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1 - 5 of 1,696 reviews
Reviewed 2 days ago

I booked with a Hyatt agent, paying $604 for a king suite. When I checked in they did not have a king suite available. The room that we were given had the worst mattresses I have ever experienced in a hotel and the chair in...More

Review collected in partnership with Hyatt Hotels
Thank skiggin
Hotel's Favourite
Reviewed 16 September 2017

My wonderful cousin recommended this hotel in the 'old arcade' because she works nearby. Oh my goodness--this was absolutely a fantastic location--the valet parking was very quick--staff very friendly and again--the location was perfect. Walking distance to many must see sights and just being able...More

Thank WendyMullen
Response from Todd C, General Manager at Hyatt Regency Cleveland at The ArcadeResponded 22 September 2017

Dear WendyMullen, I appreciate your feedback. The building does have a romantic feel to it. I am thrilled you had a pleasant visit and we hope to see you in the future. Cordially, Todd Costin General Manager todd.costin@hyatt.com

Reviewed 2 days ago

If you want to stay in a property that is historically significant and close to everything you would want to see in downtown Cleveland, yet still want modern amenities like on site dining, bars and spas, This is the place for you.

Review collected in partnership with Hyatt Hotels
Thank curtdv
Reviewed 2 days ago

This was our first time at the Hyatt at the Arcade. We loved it. We will definitely choose this one again when in Cleveland. From the Valet parking staff to the front desk and other staff, everyone was very friendly and helpful.

Review collected in partnership with Hyatt Hotels
Thank sagatton
Reviewed 3 days ago

Unique. Great place and one of a kind. An associate found my work badge and brought it to me personally. She was kind and went out if her way to help. Love the look of the hotel . Old school feel but with modern rooms.

Review collected in partnership with Hyatt Hotels
Thank knightspy8
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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$143 - US$370 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Cleveland
#8 Luxury Hotel in Cleveland
#16 Romantic Hotel in Cleveland
#19 Business Hotel in Cleveland
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$143 - US$370 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Cleveland
#8 Luxury Hotel in Cleveland
#16 Romantic Hotel in Cleveland
#19 Business Hotel in Cleveland
Room types
Suites, Non-Smoking Rooms
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Traveller (373)
Room & Suite (273)
Dining (39)
Amenities (31)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
mgjsc2017
25 July 2017|
AnswerShow all 6 answers
Response from Joel B | Reviewed this property |
It is a historical building therefore they aren't allowed to remodel it. So no there isn't a pool.
0
Votes
Yogagrl16
19 June 2017|
AnswerShow all 4 answers
Response from Lisa Z | Reviewed this property |
Very walkable, use ninth street to circumvent tracks and highway which run between hotel and waterfront.
1
Vote
Vina C
4 March 2017|
Answer
Response from HRCleveland | Property representative |
Thank you for reaching out! Our Arcade King suites sleep up to two people and our Arcade Double suites sleep up to four people. These suites have regular bathtubs, not jacuzzis. Our VIP suites sleep up to two people and... More
0
Votes
Room Tips
"get a higher floor, less noise from the shops below"
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"Away from the function areas"
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"Most rooms have tremendous views of the Arcade, but can get loud during evening parties."
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"choose side closest to the Q"
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