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Hyatt Regency Cleveland at The Arcade

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Traveller (378)
Room & Suite (279)
Dining (40)
Overview
  • Excellent42%
  • Very good33%
  • Average15%
  • Poor7%
  • Terrible3%
Travellers talk about
“chocolate bar”(46 reviews)
“rock and roll hall”(113 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Airport Transportation
4 Star Hotel
All hotel details
Additional information
Offers from Hyatt Regency Cleveland at The Arcade
Special Rate: City View Upgrade
Hotel deals
Offers from Hyatt Regency Cleveland at The Arcade
Special Rate: City View Upgrade
Hotel deals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,770)
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1,734 results
Traveller rating
697
574
258
136
69
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LanguageEnglish
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697
574
258
136
69
Show reviews that mention
All reviewschocolate barrock and roll hallhistoric buildingwithin walking distanceunique hotelhouse of bluesvalet parkingheart of downtownsports venueslocation is greatrestaurants and barshigh ceilingsprogressive fieldplayhouse squarequicken loans arenavalet servicehall of fame
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1 - 5 of 1,734 reviews
Reviewed today via mobile

Hyatt hotels are known for their Atriums and this one has a historic one! The building was the first indoor shopping mall/arcade built in the US so it is historic. It is also very pretty which is why there are so many weddings and events...More

Thank ALTippet
Hotel's Favourite
Reviewed 16 September 2017

My wonderful cousin recommended this hotel in the 'old arcade' because she works nearby. Oh my goodness--this was absolutely a fantastic location--the valet parking was very quick--staff very friendly and again--the location was perfect. Walking distance to many must see sights and just being able...More

Thank WendyMullen
Response from Todd C, General Manager at Hyatt Regency Cleveland at The ArcadeResponded 22 September 2017

Dear WendyMullen, I appreciate your feedback. The building does have a romantic feel to it. I am thrilled you had a pleasant visit and we hope to see you in the future. Cordially, Todd Costin General Manager todd.costin@hyatt.com

Reviewed today

I thought it was a nice place to stay, but the parking lots weren't connected to the hotel. The blankets on the bed weren't enough. When we asked for blankets, we receieved 2 pillows and a sheet cover instead.

Review collected in partnership with Hyatt Hotels
Thank B-gnob
Reviewed yesterday via mobile

The location of the hotel is awesome. Close to everything and even the airport. The hotel is beautiful ! The room, however, stole the show. It was huge and comfortable. We didn't want to leave ! The staff was awesome as well....very helpful. We definitely...More

Thank joannak780
Reviewed 5 days ago via mobile

Awesome customer service! The valets & bellmen we're very helpful with recommendations & directions. Especially helpful was Brandon the valet & Robert the bellman. Holtel location is convenient to many things. Texting to get your car was a minimal wait. Definitely recommend. We would stay...More

Thank Catherine D
View more reviews
About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$150 - US$398 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Cleveland
#8 Luxury Hotel in Cleveland
#16 Romantic Hotel in Cleveland
#19 Business Hotel in Cleveland
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$150 - US$398 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Cleveland
#8 Luxury Hotel in Cleveland
#16 Romantic Hotel in Cleveland
#19 Business Hotel in Cleveland
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (378)
Room & Suite (279)
Dining (40)
Amenities (31)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
mgjsc2017
25 July 2017|
AnswerShow all 6 answers
Response from Joel B | Reviewed this property |
It is a historical building therefore they aren't allowed to remodel it. So no there isn't a pool.
0
Votes
Yogagrl16
19 June 2017|
AnswerShow all 4 answers
Response from Lisa Z | Reviewed this property |
Very walkable, use ninth street to circumvent tracks and highway which run between hotel and waterfront.
1
Vote
Vina C
4 March 2017|
Answer
Response from HRCleveland | Property representative |
Thank you for reaching out! Our Arcade King suites sleep up to two people and our Arcade Double suites sleep up to four people. These suites have regular bathtubs, not jacuzzis. Our VIP suites sleep up to two people and... More
0
Votes
Room Tips
"Avoid lower floors as the events are very loud - Avoid 8 and 9 floors that have no wifi So only 6 floor would..."
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"If possible ask for a room that is not directly in/above the atrium. Some nights have functions that have..."
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"the only rooms with a view face a large downtown street...hardly worth the extra money."
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"Stay at a different hotel."
Read review
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