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Renaissance Cleveland Hotel

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Renaissance Cleveland Hotel
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1,060 Reviews from our TripAdvisor Community

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Cleveland, United States
Reviewed 6 days ago NEW

Love this hotel. Clean, classy and perfect location in downtown Cleveland. I would absolutely stay here again. Our family stayed here for a family celebration and we were all greatly satisfied and happy with our stay.

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Helpful?
Thank F1222XZkimberlyb
Erie, Pennsylvania
Reviewed 2 weeks ago

We reserved 10 rooms for an adult birthday celebration (Belinda was very helpful throughout this process). All of our guests were very happy with their rooms and the guest of honors room was a lovely suite. The front desk was great as check in and check out were very quick. Valet was prompt. The hotel is conveniently located near Tower...

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Helpful?
Thank sselak
Chad C, General Manager at Renaissance Cleveland Hotel, responded to this review

Dear Selak, Thank you for choosing the Renaissance Cleveland for your Birthday celebration. Glad Belinda provided you with superior attention and service! We strive to make special events like yours as memorable as possible. Our experienced staff takes great pride in providing genuine hospitality with the attentive and efficient service you deserve. The hotels convenient location to Tower City and...

nwildman
Reviewed 2 weeks ago via mobile

The hotel was an excellent venue to hold business meetings. Some of the meeting rooms were large enough to hold up to 200 plus people and there were smaller meeting rooms used for sub meetings. The catered breakfasts and lunches were very good and the service staff was very prompt in cleaning tables and refreshing the food/drinks. The hotel rooms...

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Helpful?
Thank nwildman
Chad C, General Manager at Renaissance Cleveland Hotel, responded to this review

Dear Nwildman, Thank you for the great review with regards to our meeting facilities and team. With over 64,000 sq. ft. of flexible meeting space the Renaissance Cleveland Hotel provides a great location for conferences. Our experienced staff takes great pride in executing a superior and seamless meeting experience. Thank you for the feedback with regards to your sleeping room....

Columbus, Ohio
Reviewed 3 weeks ago

The location was great, because you could get to the casino and a shopping center without leaving the building. Great for winter weather! It is also really close to the sports arenas and two arcades, so there are plenty of great restaurants nearby. Downsides: our room didn't have a refrigerator or microwave, and you had to pay for breakfast. It's...

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Helpful?
Thank TKDgrl91
Chad C, General Manager at Renaissance Cleveland Hotel, responded to this review

Dear TKD, Thanks for your recent stay with us and for taking the time to complete a TA report! As you mentioned, our hotel is almost 100 years and many of our guests chose us for the opulent and historic nature of our architecture and design. We are embarking on a refresh of the hotel and we will be sensitive...

Millersburg, Ohio
Reviewed 3 weeks ago via mobile

We enjoyed a really nice stay in this historic hotel. Our room was very clean and comfortable, and a nice size with an interior view of the pool area. The sound does carry up from the pool but it was quiet by the time we returned to our room for the evening. I believe there must be a range of...

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Helpful?
Thank Debinohio
Chad C, General Manager at Renaissance Cleveland Hotel, responded to this review

Dear Debin, Thanks for your recent stay with us and for taking the time to complete a TA report! As you mentioned the historic charm of our hotel creates a grand setting. Many of our guests chose us for the opulent and historic nature of our architecture and design and we're glad you enjoyed the experience. We are embarking on...

Painesville, Ohio
Reviewed 3 weeks ago via mobile

The view from our room was fantastic. Check in was easy, bar staff was great. Management team is wonderful. Breakfast in the morning in the hotels restaurant was great. Quick and easy parking, just blocks or steps from every thing you'd want to go to in Cleveland.

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Helpful?
Thank Kristadylan
Chad C, General Manager at Renaissance Cleveland Hotel, responded to this review

Dear Krista, Thank you for taking the time to provide feedback on your recent stay. Glad to hear you enjoyed our fantastic location in Downtown Cleveland and our wonderful Team here at the Renaissance. We thank you for choosing us and hope to see you on your next visit to CLE! All the best, Chad

Reviewed 3 weeks ago via mobile

While I respect older hotels and historic properties, this is a good one to pass on. The building is old and it shows it. Even worse the rooms are really run down. The bathrooms look like they haven't been touched or updated since the 80's. Also, the room walls are paper thin. I could hear the guest in the room...

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Helpful?
Thank Ken B
Chad C, General Manager at Renaissance Cleveland Hotel, responded to this review

Dear Ken, Thank you for the feedback with regards to your recent stay. We are excited to let you know we have embarked on a multi-million dollar renovation of our entire facility. We certainly hope to have the opportunity to see you on an upcoming trip to Downtown Cleveland to experience our reinvigrated product. Thank you for choosing us and...

Detroit
Reviewed 3 weeks ago

Nice hotel in a good location.... for us at least. It as decorated very lovely for the holidays. It was clean and well maintained and the staff were very helpful. The pool was nice but could definitely use some updating.The only issue I have is that they do not offer free WIFI at the price you are paying to stay...

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Helpful?
Thank draginfly
Chad C, General Manager at Renaissance Cleveland Hotel, responded to this review

Dear Draginfly, Thank you for the kind words with regards to the Genuine Care of our staff and overall cleanliness of our charming hotel. The Renaissance Cleveland strives to be the cleanliest and friendliest hotel in the city. We look forward to seeing you on your next trip to Downtown Cleveland. All the best, Chad

Shelby Township, Michigan
Reviewed 4 weeks ago via mobile

This is a historic gem of a hotel that has been updated to modern standards, for the most part. It is conveniently located near the heart of the city that boasts many restaurants and nightlife. The Tower Center Mall, casino, and train station (never heard any noise from trains) are connected to the hotel through a short stairway/walkway. Everything is...

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Helpful?
Thank Stacey S
Chad C, General Manager at Renaissance Cleveland Hotel, responded to this review

Dear Stacey, We are happy to hear you enjoyed the Historic Charm of the Renaissance Cleveland Hotel! As you mentioned our rooms are spacious, comfortable and provide a peaceful and seamless stay to our guests. In addition, we are excited to let you know that we have embarked on a multi-million dollar renovation that includes a full installation of modern...

Findlay, Ohio
Reviewed 4 weeks ago

While the hotel is in a great location, we were greatly disappointed when our family had booked 2 rooms for 8 adults and were told that rooms types were not guaranteed. So we were given 2 rooms with a king bed each and a roll away bed in each...made for interesting sleeping arrangements. We felt we should have been compensated...

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Helpful?
Thank fleegle2017
Chad C, General Manager at Renaissance Cleveland Hotel, responded to this review

Dear Fleegle, Please allow me to apologize for the inconvenience you experienced with regards to your room types. We strive to accommodate every guest the best we can and realize we did not make your stay as comfortable as possible. We are excited to let you know the Renaissance Cleveland is about to embark on a multi-million dollar renovation throughout...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Sans Souci
Sans Souci
Cuisines: American, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
This sophisticated downtown Cleveland hotel is located on Public Square and is connected to Tower City Center's exclusive boutiques, restaurants and cinema. Within walking distance to Progressive Field, Quicken Loans Arena and the Rock & Roll Hall of Fame, the Renaissance's luxury hotel features vaulted ceilings, high arched windows and a beautiful marble fountain. A city landmark, the iconic Renaissance Cleveland Hotel was built in 1918 and its architecture reflects Cleveland's unique style and rich history. Plush, spacious, newly renovated rooms with well-appointed and upscale amenities await guests at this luxury hotel. Experience Sans Souci, serving guests award-winning cuisine for breakfast, lunch and dinner. Perfect for conventions and wedding receptions, the Renaissance Cleveland Hotel offers an abundance of elegant event space and a magnificent Grand Ballroom. Discover Cleveland's landmark social and business address at the Renaissance Cleveland Hotel. ... more   less 

Additional Information about Renaissance Cleveland Hotel

Address: 24 Public Square, Cleveland, OH 44113
Region: United States > Ohio > Cleveland
Price Range: RM717 - RM1,159 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Cleveland Hotel 4*
Number of rooms: 491
Reservation Options:
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Also Known As:
Cleveland Renaissance
Hotel Style:
#7 Luxury Hotel in Cleveland
#16 Business Hotel in Cleveland
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Cleveland Hotel staff and other travellers.
15 questions
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Holmesville, Ohio
10 months ago
Manchester, United Kingdom
Ohio
Carmel, New York
Carmel, New York

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Questions? Get answers from Renaissance Cleveland Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Tenth floor rooms were quiet”
 of 5 bubbles sselak, 5 Feb 2017 | Read review
“You must stay there...... Downtown and everything else you would want.”
 of 5 bubbles Scrutchings, 6 Jan 2017 | Read review
“Rooms facing Public Square are supposed to be best, but not available when I arrived.”
 of 5 bubbles eileenm452, 29 Dec 2016 | Read review
“Farther from the elevator is probably better,”
 of 5 bubbles DJ-USA, 16 Nov 2016 | Read review
“The front desk were happy to help me find a room that was right for me. (high and quiet)”
 of 5 bubbles Check_Please123, 14 Oct 2016 | Read review
5 of 5