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We spent one day in Cleveland and chose theWestin for its central location. It's a quick walk to the lake front and Rock & Roll Hall of fame. Parking is via valet only. Staff was friendly. Lots of dining options within a 10 minute walk....More
I just stayed at the Westin Cleveland and highly recommend this hotel if staying in downtown Cleveland. I am a SPG platinum member with about 70-80 SPG hotel nights per year and now wish I could visit Cleveland on a regular basis. This is a...More
1 Thank Robert D
Response from Bob M, General Manager at The Westin Cleveland DowntownResponded 15 July 2017
Dear Robert D,
It was great to read what an enjoyable time you had with us and thank you for sharing. We are excited to have you come stay with us again soon.
Last week we attended a concert at Quicken Loans Arena and decided to stay overnight at the Westin Downtown.
The valet staff was very quick and friendly. He even advised on a few places within walking distance we could check out for dinner before the...More
For me, visiting Westin anywhere in the world is synonymous with a great experience / comfortable stay and that everything else has been taken care of. Westin Cleveland is somewhat two steps down in providing that level of experience.
1. First of all - the...More
1 Thank ethelstan
Response from Bob M, General Manager at The Westin Cleveland DowntownResponded yesterday
I appreciate that you took the time to share your experience and know that we take your comments seriously. We get better because of our guests feedback and learning from what we read/hear. I can assure you that if you choose to stay...More
Check-in was extremely slow due to staffing issues. I booked a king room for two nights and was told all they had was a room with two queen beds. The linens are worn and the carpet is dirty. The place really needs a refresh. I...More
2 Thank ltroy2016
Response from Bob M, General Manager at The Westin Cleveland DowntownResponded 2 days ago
I appreciate your feedback and apologize you did not enjoy your stay with us - I do hope you will consider us the next time you are in town so we can provide you the stay you have come to expect and deserve...More
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Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$147 - US$352 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#2 Family Hotel in Cleveland
#4 Romantic Hotel in Cleveland
#4 Business Hotel in Cleveland
#5 Luxury Hotel in Cleveland
Non-Smoking Rooms ,
Number of rooms
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The hotel is fairly new. It was another brand prior to Westin buying it and gutting it. It is nice and comfortable, newer and clean. Great staff and great lake views. The restaurant is very good, AND very expensive (I... More
The hotel is fairly new. It was another brand prior to Westin buying it and gutting it. It is nice and comfortable, newer and clean. Great staff and great lake views. The restaurant is very good, AND very expensive (I dropped $150.00 for a steak, a few sides and a few glasses of wine. Breakfast is reasonable. Enjoy.
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"Choose lake side for a beautiful view of Lake Erie, the city side has gorgeous views at night."