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    The Westin Cleveland Downtown

    777 St. Clair Avenue NE, Cleveland, OH 44114-1711
    Hotel website
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    Best prices for your stay
    03/09/2017 04/09/2017
    Savings alert: 14% below average rate
    US$159
    US$159
    US$159
    Traveller (309)
    Room & Suite (325)
    Dining (80)
    Hilton Cleveland Downtown
    730 reviews
    #3 of 38 hotels in Cleveland
     
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    Hyatt Regency Cleveland at The Arcade
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    Cleveland Marriott Downtown at Key Center
    989 reviews
    #8 of 38 hotels in Cleveland
     
    Overview
    • Excellent60%
    • Very good24%
    • Average9%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “urban farmer” (121 reviews)
    “front desk” (157 reviews)
    Free Internet
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    Offers from The Westin Cleveland Downtown
    Special Offer: Dining Parking and More
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    Hilton Cleveland Downtown
    730 reviews
    #3 of 38 hotels in Cleveland
     
    Drury Plaza Hotel Cleveland Downtown
    414 reviews
    #1 of 38 hotels in Cleveland
     
    Hyatt Regency Cleveland at The Arcade
    1,549 reviews
    #14 of 38 hotels in Cleveland
     
    Cleveland Marriott Downtown at Key Center
    989 reviews
    #8 of 38 hotels in Cleveland
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,045)
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    1 - 5 of 1,035 reviews

    Reviewed yesterday via mobile

    We spent one day in Cleveland and chose theWestin for its central location. It's a quick walk to the lake front and Rock & Roll Hall of fame. Parking is via valet only. Staff was friendly. Lots of dining options within a 10 minute walk....More

    Thank Ghiatrain
    Hotel's Favourite
    Reviewed 10 July 2017

    I just stayed at the Westin Cleveland and highly recommend this hotel if staying in downtown Cleveland. I am a SPG platinum member with about 70-80 SPG hotel nights per year and now wish I could visit Cleveland on a regular basis. This is a...More

    1  Thank Robert D
    Response from Bob M, General Manager at The Westin Cleveland DowntownResponded 15 July 2017

    Dear Robert D, It was great to read what an enjoyable time you had with us and thank you for sharing. We are excited to have you come stay with us again soon. Be well, Bob Megazzini General Manager

    Reviewed 2 days ago via mobile

    Last week we attended a concert at Quicken Loans Arena and decided to stay overnight at the Westin Downtown. The valet staff was very quick and friendly. He even advised on a few places within walking distance we could check out for dinner before the...More

    Thank vthames79
    Reviewed 3 days ago

    For me, visiting Westin anywhere in the world is synonymous with a great experience / comfortable stay and that everything else has been taken care of. Westin Cleveland is somewhat two steps down in providing that level of experience. 1. First of all - the...More

    1  Thank ethelstan
    Response from Bob M, General Manager at The Westin Cleveland DowntownResponded yesterday

    Dear ethelstan, I appreciate that you took the time to share your experience and know that we take your comments seriously. We get better because of our guests feedback and learning from what we read/hear. I can assure you that if you choose to stay...More

    Reviewed 4 days ago via mobile

    Check-in was extremely slow due to staffing issues. I booked a king room for two nights and was told all they had was a room with two queen beds. The linens are worn and the carpet is dirty. The place really needs a refresh. I...More

    2  Thank ltroy2016
    Response from Bob M, General Manager at The Westin Cleveland DowntownResponded 2 days ago

    Dear ltroy2016, I appreciate your feedback and apologize you did not enjoy your stay with us - I do hope you will consider us the next time you are in town so we can provide you the stay you have come to expect and deserve...More

    Hilton Cleveland Downtown
    730 reviews
    #3 of 38 hotels in Cleveland
     
    Drury Plaza Hotel Cleveland Downtown
    414 reviews
    #1 of 38 hotels in Cleveland
     
    Hyatt Regency Cleveland at The Arcade
    1,549 reviews
    #14 of 38 hotels in Cleveland
     
    Cleveland Marriott Downtown at Key Center
    989 reviews
    #8 of 38 hotels in Cleveland
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$147 - US$352 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Cleveland
    • #4 Romantic Hotel in Cleveland
    • #4 Business Hotel in Cleveland
    • #5 Luxury Hotel in Cleveland
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 484
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Expedia, TripOnline SA, Orbitz, Cancelon, Hotwire, Priceline and Agoda so you can book your The Westin Cleveland Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Ohio >
    • Cleveland
    • Also Known As
    • Crowne Plaza Cleveland ,
    • Cleveland Crowne Plaza
    Add Photo Photos
    Traveller (309)
    Room & Suite (325)
    Dining (80)
    Pool & Beach (1)
    Hotel & Grounds (276)
    Bathroom (29)
    Business Centre & Event Rooms (11)
    Nearby
    Hyatt Regency Cleveland at The Arcade
    1,549 reviews
    .31 km away
     
    Drury Plaza Hotel Cleveland Downtown
    414 reviews
    .19 km away
     
    Cleveland Marriott Downtown at Key Center
    989 reviews
    .36 km away
     
    Doubletree Cleveland Downtown / Lakeside
    2,015 reviews
    .39 km away
     
    Nearby Restaurants
    Urban Farmer
    511 reviews
    .03 km away
    Winking Lizard
    126 reviews
    .16 km away
    Pho Thang Cafe
    80 reviews
    .22 km away
    Al's Deli
    28 reviews
    .33 km away
    Nearby Attractions
    Soldiers' and Sailors' Monument
    272 reviews
    .48 km away
    Cleveland Public Library
    168 reviews
    .30 km away
    East 4th Street
    23 reviews
    .48 km away
    Federal Reserve Bank of Cleveland: Learning Center and Money Museum
    69 reviews
    .20 km away
    Ask a question
    Questions & Answers
    MisterTiffy
    13 July 2017|
    AnswerShow all 4 answers
    Response from alliel1 | Reviewed this property |
    Sorry. I didn't use it either...
    0
    Votes
    acslater0529
    20 June 2017|
    AnswerShow all 4 answers
    Response from Bill W | Reviewed this property |
    This is a security deposit for your reservation.
    0
    Votes
    britty123
    20 March 2017|
    AnswerShow all 6 answers
    Response from Sroaden | Reviewed this property |
    The hotel is fairly new. It was another brand prior to Westin buying it and gutting it. It is nice and comfortable, newer and clean. Great staff and great lake views. The restaurant is very good, AND very expensive (I... More
    0
    Votes
    Room Tips
    "Choose lake side for a beautiful view of Lake Erie, the city side has gorgeous views at night."
    Read review
    "Ask for lake view room upgrade"
    Read review
    "They will gladly switch rooms for better views, very convenient walk to different places in the area"
    Read review
    "Ask for a lake view room."
    Read review
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