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Sheraton Cleveland Airport Hotel

552 reviews
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Traveller (105)
Room & Suite (35)
Dining (6)
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Overview
  • Excellent25%
  • Very good47%
  • Average21%
  • Poor5%
  • Terrible2%
Travellers talk about
“an early flight”(26 reviews)
“on demand”(15 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.5 Star Hotel
All hotel details
Offers from Sheraton Cleveland Airport Hotel
Special Offer: Breakfast for 2 Included
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Rooms
25 Feb26 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (552)Write a Review
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15
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All reviewscleveland airportan early flighton demandfront deskspg membershuttle ridestarbucks coffeerental carindoor poolbed was comfortablethe room was niceper daylobby areaclean hotelone night stayfitness centerfree shuttle
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1 - 5 of 545 reviews
Reviewed 2 days ago

We spent the night at the Sheraton because we had an early flight the next morning, the rooms are ok but very clean, I think that this property needs updated, but it was a good nights sleep and it was surprisingly quioet for being so...More

Thank lscheetz
Hotel's Favourite
Reviewed 4 weeks ago

Stayed one night for the first time. Never have high expectations for mid range airport hotels but pleasantly surprised. Front desk staff friendly and helpful, and decor seemed brighter and less depressing than normally found in such properties. The restaurant for dinner and breakfast exceeded...More

Thank Not-yet-dunroamin
Response from GMCleveland, General Manager at Sheraton Cleveland Airport HotelResponded 4 weeks ago

Hello, Thank you so much for taking the time to provide a review of the Sheraton Cleveland Airport Hotel. I am so happy that you found our staff to be helpful and friendly. We pride ourselves on providing the best customer service possible and we...More

Reviewed 3 days ago

Hotel is dated and tired however, the staff is what really makes the stay. From check in, to the staff at the grab and go shop to the breakfast waitresses - all are friendly and willing to go out of their way to provide good...More

Thank 150nightsperyr
Response from GMCleveland, General Manager at Sheraton Cleveland Airport HotelResponded 2 days ago

Hello, Thank you so much for taking the time to provide feedback about your stay at the Sheraton Cleveland Airport Hotel. Thank you for your kind comments about the staff. We work very hard to train and ensure that the associates that work at the...More

Reviewed 3 days ago

The only reason to stay here is if you're stuck in CLE on an overnight or must be right next to the airport for an early flight the next morning. That's really it. This property is unbelievably outdated (like stepping back into 1990) and noisy...More

Thank Aaron A
Response from GMCleveland, General Manager at Sheraton Cleveland Airport HotelResponded 2 days ago

Hello, Thank you for taking the time to provide a review of your stay at the Sheraton Cleveland Airport Hotel. I am very sorry that your stay with us was not a great one. I have passed your comments along to the necessary managers. We...More

Reviewed 1 week ago via mobile

How can they not accommodate a breast pumping mother? The front desk was not only rude but basically gave me no options for my pumped milk! After I called SPG they all of sudden found me a mini fridge but no apology or anything. Never...More

Thank Ali P
Response from GMCleveland, General Manager at Sheraton Cleveland Airport HotelResponded 1 week ago

Hello Ali P, Thank you so much for taking the time to provide a review of your stay. I sent you in email in hopes that you would be willing to discuss this further with me. I hope to hear from you soon.\ Warm regards,...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$122 - US$229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Romantic Hotel in Cleveland
#15 Business Hotel in Cleveland
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$122 - US$229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Romantic Hotel in Cleveland
#15 Business Hotel in Cleveland
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (105)
Room & Suite (35)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
José Patrick L
14 January 2018|
AnswerShow all 4 answers
Response from Jeff M | Reviewed this property |
I think the shuttle runs 24 hours but to be honest it's an easy walk and most of it is covered.
1
Vote
MariaVictoria S
21 June 2016|
AnswerShow all 2 answers
Response from Dick B | Reviewed this property |
Downtown Cleveland and the arena is about 20 minutes from this hotel!
0
Votes
Amir2116
8 April 2016|
AnswerShow all 4 answers
Response from MICHAEL L | Reviewed this property |
Yes. Very nice pool area.
0
Votes
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123
Room Tips
"Try to stay away from the elevators and higher up (to avoid road noise)"
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"Club Level rooms had wonderful bedding"
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"My guess is that jet noise is not a big deal anywhere in the hotel"
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"Get a higher floor due to noise in lobby and parking lot."
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