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John P deserves recognition for outstanding service and a helpful attitude. Early checkin provided with helpful guidance about the hotel services. Great location with an easy walk to most locations downtown. Mike D
My wife and I had tickets for a show at the Keybank Theatre and we were coming in from out of town. I picked this hotel because of it's convenient location, just a block from the theatre. Valet parking is a must. I wouldn't want...More
Thank Bill P
Response from HospitalityMgr, Guest Relations Manager at Crowne Plaza Cleveland at Playhouse SquareResponded 22 November 2017
Dear Bill P,
Thank you for taking the time to leave your review. We appreciate your kind words about our hotel & and our friendly staff. We appreciate your business and look forward to hosting your next stay.
Check in was pleasant. Donna at the front desk was polite, cheerful, and answered many questions. She was very helpful. After getting to the room, we found that renovation had happened. Dust still present. Overall, nice place in downtown Cleveland.More
Response from HospitalityMgr, Guest Services at Crowne Plaza Cleveland at Playhouse SquareResponded 6 days ago
Thank you for staying at the Crowne Plaza Cleveland at Playhouse Square and for reviewing your stay with us. I am pleased to see you enjoyed your time with us and that our location suited your needs. I am also pleased Donna was...More
My husband and I traveled to Cleveland for a quick get away!
Our stay at the Crowns Plaza was wonderful! From check in to departure. Dretta in the restaurant was so sweet and kind! The customer service was impeccable! This will be our hotel of...More
Thank Maril C
Response from HospitalityMgr, Guest Services at Crowne Plaza Cleveland at Playhouse SquareResponded 1 week ago
Dear Maril C,
Thank you for staying at the Crowne Plaza Cleveland at Playhouse Square and for reviewing your stay with us. I am pleased to see you enjoyed your time with us and that your quick getaway was a success! I am pleased to...More
Hotel is directly adjacent to Play house Square- very convenient to walk to restaurants, etc. Hotel staff very friendly overall, and professional. Shuttle driver, Alex, was fantastic. We did not eat at the hotel. My issue is more with the quality of this property within...More
Response from HospitalityMgr, Guest Services at Crowne Plaza Cleveland at Playhouse SquareResponded 2 weeks ago
Thank you for staying at the Crowne Plaza Cleveland at Playhouse Square and for reviewing your stay with us. I am pleased to see our location suited your needs and that the staff was very friendly overall. I want to apologize you were...More
US$102 - US$228 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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Also Known As
Wyndham Cleveland At Playhouse Square Hotel Cleveland ,