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TownePlace Suites Columbus Airport Gahanna

111 reviews
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Traveller (25)
Room & Suite (11)
Dining (3)
Overview
  • Excellent27%
  • Very good38%
  • Average18%
  • Poor10%
  • Terrible7%
Travellers talk about
“full kitchen”(10 reviews)
“basic cereal”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2.5 Star Hotel
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (111)Write a Review
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All reviewstwo bedroom suitefull kitchenbasic cerealstainless applianceslong term stayusual marriottoutdoor poolsports teamsboiled eggsyogurtcolumbus airportfree breakfastsmall kitchenan extended staylate arrivalspent two nightsbreakfast room
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21 - 25 of 111 reviews
Reviewed 15 August 2016

We stayed at this property in early August. It's close to the airport and offers free airport shuttle. The property is old and in immediate need for upgrades. It lacks consistency in cleanliness and service. The rooms and hallways smell damp and humid. The breakfast...More

Thank AJM_KS
Response from Kelley F, General Manager at TownePlace Suites Columbus Airport GahannaResponded 17 August 2016

Thank you for taking the time to share your experience at the TownePlace Suites. I apologize that we did not meet your expectations during your most recent stay with us. We did just have all of the carpets, upholstery and drapery professionally cleaned and with...More

Reviewed 29 July 2016 via mobile

Was recently in Columbus and stayed at this hotel. The staff was incredibly friendly and helpful. The price was amazing for a two bedroom suite with a small kitchen. The hotel appears older and well used. It is in need of some updates and did...More

Thank UCFma66
Response from Kelley F, General Manager at TownePlace Suites Columbus Airport GahannaResponded 15 August 2016

Thank you for taking the time to share your experience at the TownePlace Suites Columbus Airport. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. I have shared your comments with our...More

Reviewed 26 July 2016

I booked two hotel rooms for myself and my parents while I was recovering from a significant leg surgery event. I requested a handicap accessible tub, I got a roll-in wheelchair shower with a bench seat. Shower handle barely reach the bench seat, while bathing...More

Thank TXGirlinKY
Response from Kelley F, General Manager at TownePlace Suites Columbus Airport GahannaResponded 15 August 2016

Thank you for taking the time to share your recent experience at the TownePlace Suites Columbus Airport. We apologize for the delay in our response to you via Tripadvisor. We have however responded via email communication. Sincerely,

Reviewed 25 July 2016

Lots of tired furnishings and appliances in the kitchen. The living area was small, and a shared bathroom for a two bedroom. The shower handle fell off, but it was quickly fixed. :( The manager was nice and did the right thing of refunding over...More

1  Thank Lynn P
Response from Kelley F, General Manager at TownePlace Suites Columbus Airport GahannaResponded 26 July 2016

Ms. Lynn, I would like to apologize for the issues you had while staying with us. I am glad to hear that our team was able tohelp you quickly, but I will have follow up conversations with our maintenance team to unsure the shower handle...More

Reviewed 27 June 2016 via mobile

Typical TownePlace suites by Marriott property with kitchen. Around 10 years old with recent upgrades. About a 5 minute van ride from the airport. Van does not run 24 hours and you need to call for it. They will take you to restaurants and the...More

Thank Where-Is-Chris
Response from Kelley F, General Manager at TownePlace Suites Columbus Airport GahannaResponded 8 July 2016

Thank you for your review and your loyalty! I am so happy to hear that our staff takes such good care of you when you are here. We appreciate your business and look forward to hosting you again

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$105 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$105 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (25)
Room & Suite (11)
Dining (3)
Pool & Beach (1)
Hotel & Grounds (23)
Bathroom (4)
Business Centre & Event Rooms (1)
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Room Tips
"217 was a very good room."
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"choose a different hotel"
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"Away from airport and highway"
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"The rooms on the top floor in the back are the quietest. Also more long term stays and flight crews stay at..."
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