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Extended Stay America - Columbus - Easton

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Extended Stay America - Columbus - Easton
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98 Reviews from our TripAdvisor Community

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Showing 98: English reviews
Charleston, West Virginia
Reviewed 3 days ago NEWvia mobile

We stayed as it was in a nice area. The front desk clerk was definitely not happy to be there and it showed. The room was unclean. The trash wasn't taken out. There was used soap in the shower and a wet wash cloth.

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Helpful?
Thank Felisha C
Usa, Japan
Reviewed 1 week ago via mobile

Very disappointed this stay. Bathrooms not clean, counters, floors, remote, carpets have not been cleaned properly. First time I ever saw it this bad. We have stayed here several times in past years and never this unclean.

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Helpful?
Thank Lm551a
Olympia, Washington
Reviewed 21 November 2016

The newer employee at check in was friendly. I wanted a quiet room and at first she gave me a room right next to the elevator and then changed me to one at the end of the hall nearest the freeway. It was so noisy. But, overall, the room was comfortable and clean.

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Helpful?
Thank WhirledTraveler4Peas
Manager_11525, Manager at Extended Stay America - Columbus - Easton, responded to this review

We appreciate you taking the time to share your experience and for choosing to stay with us. Your comments regarding the good customer service and your comfortable stay is much appreciated. We are sorry about the noise issues, which will be addressed with our staff. Thank you again for your review. It would be our pleasure for you to repeat...

Herndon, Virginia
Reviewed 28 September 2016

When I checked into a room, bed bugs were present. And I had to go through the policy procedure before I was moved to another room, but in the morning I realized I had bug bites and found some more bed bugs in the second room. I've reported to the appropriate individuals. Hopefully, they will eradicate ALL bed bugs in...

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Helpful?
Thank abbie156
Manager_11525, Manager at Extended Stay America - Columbus - Easton, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation and issues you described are unacceptable, and I sincerely apologize for your experience. Your comments were reviewed by the staff, and we have began inspecting the rooms and have contacted our contractor to make sure your experience is not repeated. Your feedback...

Reviewed 7 July 2016 via mobile

I was planning a trip to Easton Town Center and was looking for reasonable priced rooms and stumbled upon this place. Never said at an Extended Stay but would again! Our room was Nicely sized with a full kitchen and the bathroom was huge! Nice room, clean and cheap!

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Helpful?
Thank Fumckidz
Manager_11525, Manager at Extended Stay America - Columbus - Easton, responded to this review

I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with our accommodations and our convenient location close to Easton shopping and entertainment. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to...

Fort Knox, Kentucky
Reviewed 28 June 2016

An excellent price and very close to Easton Town Center. Only small inconveniences such as a couple light bulbs burnt out and no hair dryer in the room, had to get one at the front desk. Other than that, no issues.

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1Thank Garrett H
Reviewed 22 June 2016 via mobile

Just OK. Room was mostly acceptable. Found hair in the shower. Tub had to scrubbed before we could give our toddler a bath. Bed was comfortable. Linens seemee clean. The staff was disappointing. Not rude, but not overly polite. Very short. That's when they were at the desk. Mostly a sign was posted stating they were away and to use...

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Helpful?
2Thank Steven G
Manager_11525, Manager at Extended Stay America - Columbus - Easton, responded to this review

Thank you for taking the time to write a review of your stay. I sincerely apologize that our level of service was disappointing. I discussed your comments with the team, and we are committed to taking better care of our guests. Thank you very much for providing us with your feedback. If you would like to discuss this further, please...

Parma, Ohio
Reviewed 21 May 2016

Beautiful room, everyone very nice and helpful..Great location to where we needed to be. Plenty of things to do close to hotel. Always had hot coffee ready any time of the day. Bathroom big for 2 people to be in at a time

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Helpful?
Thank Curlys1010
Manager_11525, General Manager at Extended Stay America - Columbus - Easton, responded to this review

Thank you so much for posting a review of our property. I truly appreciate your kind comments regarding our convenient location, friendly staff, and comfortable rooms. I’m thrilled we were able to provide you with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in...

Reviewed 1 April 2016 via mobile

Room was very well kept, sheets were clean. Stocked with towels and the room was spacious. Downstairs front desk clerk was very polite, only bad thing to say is I found cigarette butts and liquor bottle caps in the back part of the closet area in a nonsmoking room. Other than that the stay was perfect do recommend.

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Helpful?
Thank Terrel J
Manager_11525, General Manager at Extended Stay America - Columbus - Easton, responded to this review

Thank you for taking the time to write a review of your stay. Please accept our apologies for the cleanliness issues you experienced. I will be sure to share your comments with our housekeeping staff. Still, I’m so pleased to read that you had a positive stay overall and enjoyed our friendly customer service. Thank you very much for providing...

Bloomingdale, Ohio
Reviewed 16 March 2016

If you are looking to hang your hat after a Business Trip in Easton -- after meetings, dinner and/or shopping, this is a great place to do just that. Clean and Safe, grab food on your way out the door in the morning.

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Thank lindasdodds

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Columbus - Easton

Address: 4200 Stelzer Rd, Columbus, OH 43230-4168
Region: United States > Ohio > Columbus
Price Range: RM389 - RM684 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Columbus - Easton 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Extended Stay America Columbus / Easton Hotel Columbus
Columbus Extended Stay
Extended Stay America - Columbus - Easton Ohio
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Columbus - Easton staff and other travellers.
2 questions
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Denver, Colorado
over a year ago

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Questions? Get answers from Extended Stay America - Columbus - Easton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go somewhere else”
 of 5 bubbles Silversales, 3 Feb 2016 | Read review
“Rear side Rooms have a nice view of a big lawn and some wild geese grazing around. For guys who need exercise, opt for 3rd floor.”
 of 5 bubbles Dhamodharan_Krishnan, 27 Jan 2016 | Read review
“Higher floors help you avoid patrons from above foot noise, The rooms are a really nice size,and the amenities are great.”
 of 5 bubbles T1312LYrichardr, 15 Dec 2015 | Read review
“Stay somewhere else”
 of 5 bubbles R8571VSfrankl, 28 Aug 2015 | Read review
“High levels floors might be quieter.”
 of 5 bubbles tcabbage, 27 Apr 2015 | Read review
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