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My stay at this hotel was very nice Tony the general manager did a fantastic job keeping the hotel clean and safe when Amber is working you can always expect to have everything you need coffee is always fresh and hot you need linens anything...More
1 Thank mattv647
Response from Manager_11525, Manager at Extended Stay America - Columbus - EastonResponded 1 February 2017
Thank you for taking the time to share your experience. It is great to see you received excellent customer service form our staff. In addition, reading how relaxing and quiet your stay was is satisfying. Thank you again for your review. We look forward to...More
We stayed as it was in a nice area. The front desk clerk was definitely not happy to be there and it showed. The room was unclean. The trash wasn't taken out. There was used soap in the shower and a wet wash cloth.More
1 Thank Felisha C
Response from Manager_11525, Manager at Extended Stay America - Columbus - EastonResponded 18 January 2017
Your review recently caught our attention. The situation you described regarding the cleanliness lack of customer service are truly regrettable. We are very sorry for your experience. We will work with our staff to do a better job on fixing these issues. We hope that...More
Very disappointed this stay. Bathrooms not clean, counters, floors, remote, carpets have not been cleaned properly. First time I ever saw it this bad. We have stayed here several times in past years and never this unclean.
The newer employee at check in was friendly. I wanted a quiet room and at first she gave me a room right next to the elevator and then changed me to one at the end of the hall nearest the freeway. It was so noisy....More
1 Thank LaLunaStella
Response from Manager_11525, Manager at Extended Stay America - Columbus - EastonResponded 9 December 2016
We appreciate you taking the time to share your experience and for choosing to stay with us. Your comments regarding the good customer service and your comfortable stay is much appreciated. We are sorry about the noise issues, which will be addressed with our staff....More
When I checked into a room, bed bugs were present. And I had to go through the policy procedure before I was moved to another room, but in the morning I realized I had bug bites and found some more bed bugs in the second...More
Response from Manager_11525, Manager at Extended Stay America - Columbus - EastonResponded 6 October 2016
I received a copy of your review, and wanted to take a moment to personally respond. The situation and issues you described are unacceptable, and I sincerely apologize for your experience. Your comments were reviewed by the staff, and we have began inspecting the rooms...More
US$85 - US$147 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Extended Stay America Columbus / Easton Hotel Columbus ,