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Hilton Columbus/Polaris

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#11 of 143 Hotels in Columbus
Certificate of Excellence
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Hilton Columbus\/Polaris
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821 Reviews from our TripAdvisor Community

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Showing 816: English reviews
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Walpole, Massachusetts
Reviewed 4 days ago NEW

The only place to stay while in Columbus/Polaris. First class hotel, very clean and affordable, perfectly located in Polaris area. Great restaurants and shopping close by. A short 20 min ride from airport and downtown Columbus.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank jcarde426
Nancy H, General Manager at Hilton Columbus/Polaris, responded to this review

Dear Reviewer, Thank you so much for saying we are "the only place to stay while in Columbus/Polaris". I'm so glad you feel this way and for sharing with others. I will make sure to share your comments with our staff so that they know we are your choice hotel. We look forward to your return! Sincerely, Nancy Howard General...

Parma, Ohio
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

Hotel was very easy to get to and is right across the street from the new IKEA that is going in and smack dab in the middle of Polaris and Gemini shopping experiences. Room was big, clean and easy to get around. Lobby area was also very big and there was plenty of room for all of us conference attendees.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Buffettfan4ever
About Hotel's Favourite Review
Nancy H, General Manager at Hilton Columbus/Polaris, responded to this review

Dear Reviewer, Thank you very much for taking time to write such a great review on the Hilton Columbus/Polaris! I'm glad you enjoyed your stay during your conference. I hope you will come back to visit again! Sincerely, Nancy Howard General Manager

Cleveland, Ohio
Reviewed 5 days ago NEW

Excellent customer service. Clean room, comfortable bed. Accessible close to mall. Easy parking. Restaurant on site. Accommodates late check out. Staff very accommodating. Would definitely go back and highly recommend.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Nivine E
Cincinnati, Ohio
Reviewed 6 days ago NEWvia mobile

From the check in to the check out, I was completely satisfied with this hotel. Employees are friendly, the bar area nice, the grounds well cared for, and the rooms are nice, comfortable and well maintained. I would highly recommend this hotel.

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Helpful?
Thank Hungryforgoodeats
Malvern, Ohio
Reviewed 6 days ago NEW

The location is convenient to transportation and facilities are clean, warm and comfortable. I have stayed at this Hilton before and will stay again. I am happy to recommend this facility to others.**

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank cmgriffin
Nancy H, General Manager at Hilton Columbus/Polaris, responded to this review

Dear cmgriffin, Thank you for sharing your experience on your recent stay at the Hilton Columbus/Polaris. I'm thrilled to hear that you have stayed with us in the past and will stay with us again as well as recommending us to others! Thank you! We look forward to your next visit. Sincerely, Nancy Howard General Manager

Piqua, United States
Reviewed 1 week ago

Rooms somewhat pricey but king room was very nice. Quick service at the front desk and checkout was a breeze. Gotta love the bar and the drinks were reasonably priced. Shuttle service prompt and driver was very courteous. Overall very nice place.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank howards390
Iron Ridge, Wisconsin
Reviewed 1 week ago

Clean comfortable and accommodating staff, a bit pricey but good value. I would recommend this property to anyone. Decent restaurant right in the lobby makes it easy to unwind after a long day. Friendly staff

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank dev20162016
Waterford, Ohio, United States
Reviewed 1 week ago

I have stayed at this hotel several times over the past year and each time my stay has been outstanding. The people have your interest in the fore front of everything and are very accommodating. I would definitely recommend to anyone staying in Columbus to stay at this hotel.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank rebeccahY863CH
Fort Lauderdale, Florida
Reviewed 1 week ago

The rooms are excellent, high quality beds and linen, spacious suites. The Hotel has a cozy lobby, very good food and room service, very good internet service and lots of parking. I recommend Hilton Polaris for those visiting Columbus area.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank jopa_andrade
Chillicothe, Ohio
Reviewed 2 weeks ago

I purchased the executive sweet which was anything but executive. Small room, no amenities , total rip off. I would have been happy to pay more for a more luxurious room but I was directed to the executive.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 178chasek
Nancy H, General Manager at Hilton Columbus/Polaris, responded to this review

Dear Reviewer, I am very sorry to hear that you did not like the room you stayed in during your stay with us. Our goal is your 100% satisfaction and I apologize that we did not achieve this during your visit. Our suites do have many amenities, so I would be interested in discussing this further with you. Please feel...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Set in the thriving Polaris Centers of Commerce, the AAA Four Diamond Hilton Columbus/Polaris hotel offers an elegant stay in an excellent location. Just off Interstate 71 and featuring a complimentary shuttle to and from Port Columbus International Airport (CMH), this Columbus, OH hotel is ideally located near transportation links. The shuttle is available 6:00am to 10:30pm Monday through Friday and 7:00am to 10:00pm on weekends. ... more   less 

Additional Information about Hilton Columbus/Polaris

Address: 8700 Lyra Drive, Columbus, OH 43240
Region: United States > Ohio > Columbus
Price Range: RM631 - RM1,090 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Columbus/Polaris 3.5*
Number of rooms: 252
Reservation Options:
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Also Known As:
Hilton Columbus/Polaris Hotel Columbus
Hilton Columbus/Polaris Ohio
Hotel Style:
#1 Spa Hotel in Columbus
#2 Romantic Hotel in Columbus
#9 Business Hotel in Columbus
#9 Family Hotel in Columbus
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Columbus/Polaris staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take top floor.”
 of 5 bubbles 360matthewy, 13 Feb 2017 | Read review
“Avoid the corner room if you want space.”
 of 5 bubbles 1BigDaddy1, 3 Jan 2017 | Read review
“We discovered that King rooms have the walk-in showers. Two Queen rooms have a tub and shower curtain.”
 of 5 bubbles 27darrelll, 6 Dec 2016 | Read review
“High floor, away from elevator. I liked the view of Polaris Parkway. Didn't hear any traffic noise.”
 of 5 bubbles 941susans, 5 Nov 2016 | Read review
“Worth getting a king size bed for comfort.”
 of 5 bubbles judeteachwrite, 20 Sep 2016 | Read review
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