Marriott Columbus OSU
3100 Olentangy River Road, Columbus, OH 43202
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Avg. RM 761 /night, 1/15 - 1/16
RM 1,072
per night
RM 820
per night
RM 567
per night
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About
#5 of 167 hotels in Columbus
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The Marriott Columbus OSU (University Area) hotel is a luxury hotel that's perfect for both the business and leisure traveler. Our premier full service hotel specializes in large groups, executive meetings, sporting events and social occasions. Enjoy our convenient location, ideally located just minutes from The Ohio State University.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Patio
Highchairs available
Business Centre with Internet Access
Electric vehicle charging station
Parking
Wifi
Paid internet
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
ATM on site
First aid kit
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Business
Green
Languages Spoken
English
Location
3100 Olentangy River Road, Columbus, OH 43202
Getting there
Port Columbus Intl Airport
11.8 km•
See all flights
Rickenbacker Airport
24.3 km•
See all flights
Car Hire
28 Restaurants
within 1 kilometer
2 Attractions
within 1 kilometer
Reviews
4.5
464 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Marriott Columbus OSU is lauded for its array of amenities, including a well-received gym and pool, and a quality breakfast that delights many guests. Service at the hotel is top-notch, with the staff earning accolades for their professionalism and friendliness. Cleanliness is another highlight, with travelers noting the pristine condition of both rooms and common areas.
While the rooms are appreciated for their modern features and comfort, the hotel's location stands out as particularly convenient, encouraging guests to plan repeat visits. However, some guests have pointed out areas for improvement regarding the M-Club offerings and handling of billing. Despite some concerns, the overall atmosphere of the hotel is modern and welcoming, although the lobby music may not be to everyone's taste.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Remarkable
Cleanliness
Spotless
Service
Attentive
Amenities
Well-appointed
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Traveller rating
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Detailed Reviews
We traveled to Columbus to visit friends and take some time to hike and enjoy the area. The Marriott Columbus University Area was conveniently located and we liked the amenities that they offered. The hotel exceeded our expectations on making guests feel welcome and ensuring that their needs were addressed.
Mark was working the front desk when we arrived on Sunday and he was polite, provided great information about the hotel and what they offered and was able to accommodate my requests and answer my questions. He was professional and represented Marriott well.
We were able to take advantage of the M Club lounge, the fire pit, fitness center and the bar/dining area during our stay. All of the employees were helpful, thoughtful and willing to do what they could to make our stay relaxing.
We also had the pleasure of meeting Kareon and Sean who were employees working the front desk. Kareon assisted with the fire pit outside, answering our many questions and was overall very pleasant. We met Sean on the last day of our stay and he was extremely helpful with assisting me with finalizing our check out along with Kareon. Both gentlemen were professional, polite, and represented the Marriott brand well.
Our room was amazing with a view overlooking the river. We needed to have a few items brought to the room (blankets, towels etc.) and the items were delivered quickly after the request. We appreciated this attention to detail and prompt service.
The M Club and bar/lounge were clean and well maintained. The bartender (I did not get her name) was extremely pleasant and very helpful with our requests.
The fitness center was small but had the things we needed to get in a quick workout. It would have been nice to have had water bottles and towels to use during the work out but maybe these will come back once COVID protocols are adjusted.
We would definitely stay at this hotel again if we are in the area. We are dedicated Marriott Bonvoy members so we have had an opportunity to stay at many Marriott properties throughout the years and appreciate that the employees at this hotel made everyone feel welcome.
Mark was working the front desk when we arrived on Sunday and he was polite, provided great information about the hotel and what they offered and was able to accommodate my requests and answer my questions. He was professional and represented Marriott well.
We were able to take advantage of the M Club lounge, the fire pit, fitness center and the bar/dining area during our stay. All of the employees were helpful, thoughtful and willing to do what they could to make our stay relaxing.
We also had the pleasure of meeting Kareon and Sean who were employees working the front desk. Kareon assisted with the fire pit outside, answering our many questions and was overall very pleasant. We met Sean on the last day of our stay and he was extremely helpful with assisting me with finalizing our check out along with Kareon. Both gentlemen were professional, polite, and represented the Marriott brand well.
Our room was amazing with a view overlooking the river. We needed to have a few items brought to the room (blankets, towels etc.) and the items were delivered quickly after the request. We appreciated this attention to detail and prompt service.
The M Club and bar/lounge were clean and well maintained. The bartender (I did not get her name) was extremely pleasant and very helpful with our requests.
The fitness center was small but had the things we needed to get in a quick workout. It would have been nice to have had water bottles and towels to use during the work out but maybe these will come back once COVID protocols are adjusted.
We would definitely stay at this hotel again if we are in the area. We are dedicated Marriott Bonvoy members so we have had an opportunity to stay at many Marriott properties throughout the years and appreciate that the employees at this hotel made everyone feel welcome.
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Date of stay: June 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Marriott Columbus OSU
Responded 25 Jun 2021
Dear 895maggiet, We love being a great representation of Columbus and all the friendly people that live here. Thank you so much for taking the time to share your great rating and detailed review with us and other guests. We hope to welcome you back soon for another great stay. Best, Lisa Garner General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shannon in the M Lounge in the morning is always friendly, helpful and always makes sure that everyone in the lounge has what they need for breakfast. Shannon has fabulous customer service skills and gets to know her regulars, like myself, who stay at this hotel every week for business..
Krissy at night in the bar area is very sharp and witty. She does an excellent job of making sure everyone gets their orders properly filled and checks back very often. She has a great demeanor and deals with people on a very personable level. Our group looks forward to sitting around drinking at the bar, but only if Krissy is working. She makes drinking in a hotel bar fun and enjoyable.
Thanks to both Shannon and Krissy for helping to make our weekly stays at the hotel, away from home, much, much better..
Krissy at night in the bar area is very sharp and witty. She does an excellent job of making sure everyone gets their orders properly filled and checks back very often. She has a great demeanor and deals with people on a very personable level. Our group looks forward to sitting around drinking at the bar, but only if Krissy is working. She makes drinking in a hotel bar fun and enjoyable.
Thanks to both Shannon and Krissy for helping to make our weekly stays at the hotel, away from home, much, much better..
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ConcordHospitality, General Manager at Marriott Columbus OSU
Responded 28 Feb 2020
Dear WklyTrvler, The entire staff strives to make all of our guests comfortable so it is wonderful to hear that they are making a difference during your regular stays. Thank you for taking the time to share your kind words and thoughts with us as they mean more than you know. We appreciate your business and are so glad that we help make your time away from home more pleasant. Best, Lisa Garner General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Super nice staff
Clean rooms
AC was not running right and they sent maintenance immediately to fix it at 10:45 pm.
We were there for Luke Combs concert at Buckeye Stadium. Convenient and easy to order an Uber
Felt super safe w my kids
Love the shampoo too
Clean rooms
AC was not running right and they sent maintenance immediately to fix it at 10:45 pm.
We were there for Luke Combs concert at Buckeye Stadium. Convenient and easy to order an Uber
Felt super safe w my kids
Love the shampoo too
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Date of stay: July 2022Trip type: Travelled with family
Room Tip: Easy parking
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lisa Garner, Owner at Marriott Columbus OSU
Responded 5 Aug 2022
Thank you for staying with while attending Buckeye Country Fest! We are glad that you had a great stay with us. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pros: C-Jay was a great first impression for breakfast buffet. Friendly and ready with hot coffee. Food was standard hotel fare. Kept warm and replenished well. Surprisingly, oatmeal was delicious. This is usually the breakfast item a hotel screws up. Lots of seating in open airy area by hotel lobby. Price ($14.95) is competitive.
Cons: bacon was tough. Lots of it, but, difficult to bite and chew. Apple juice and orange juices, although on cooling tray, were room temperature. Bleh. Breakfast area overall was cold. System shocker for early morning.
Tomorrow we'll probably try somewhere else. It's above average but not great.
Cons: bacon was tough. Lots of it, but, difficult to bite and chew. Apple juice and orange juices, although on cooling tray, were room temperature. Bleh. Breakfast area overall was cold. System shocker for early morning.
Tomorrow we'll probably try somewhere else. It's above average but not great.
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Date of stay: August 2023Trip type: Travelled with family
Room Tip: 930am on Sunday, place was empty yet food still fresh and warm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lisa Garner, Owner at Marriott Columbus OSU
Responded 22 Aug 2023
Thank you for sharing your experience with us. We are sorry that you did not have an excellent breakfast. We appreciate you sharing the details so that we can address with our team. Our team member is great and very professional. We appreciate you recognizing him for his exemplary customer service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Immaculate hotel with great amenities. Every employee at this Marriott went out of their way to accommodate us. The M Lounge did not serve breakfast until 6am, until they knew we would be up at 5:30am for a tournament. They started their whole day a half an hour early just for us. We were very impressed with the above and beyond service! If you are in Columbus there is zero question of where you should stay.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ConcordHospitality, General Manager at Marriott Columbus OSU
Responded 27 Jan 2020
Dear marksorokwasz, Our associates understand and believe that our valued guests deserve an exceptional stay and we will continue to push daily to find new ways to WOW our customers. I will be sure to share your very nice comments with our team; they work hard to ensure guests have a remarkable stay. I appreciate you taking the time to write this lovely review and look forward to seeing you again on a return visit. Best, Lisa Garner General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I am so happy to share 3 exceptional employee contacts during our stay at the Marriott OSU, Friday, Nov.3-4, that are worthy of mention. Unfortunately, I only have one name but perhaps you can look the others up.
Beginning Friday night we encounter the best and sweetest waitress in the bar. We didn’t come in until about 9:30 pm with a group of 9. We ordered food and drinks. She gave the best recommendations (wild mushroom pizza) and handled our group with sincere pleasantness and care.
Saturday morning, Friday, Nov4, as I was leaving my 4th floor room, I encountered a friendly housekeeping staff member delivering towels to one of the rooms. He and I chatted down the hall and shared the elevator . Just such an exemplary representative of your company. He asked me about my stay then we shared family stories. I wish I had his name.
Finally, before our checkout we went into the lounge for breakfast. A young staff member, Vasilios, kept busy clearing plates and tables. He struck up a nice conversation when he came for our dishes. He, too, was exceptional. So happy to give him kudos.
Furthermore, kudos to your HR department for selecting such extraordinary staff. Because of these experiences the Marriott OSU will always be our choice in Columbus.
Thank you,
Brenda and Tom Murr
Anderson, IN
Beginning Friday night we encounter the best and sweetest waitress in the bar. We didn’t come in until about 9:30 pm with a group of 9. We ordered food and drinks. She gave the best recommendations (wild mushroom pizza) and handled our group with sincere pleasantness and care.
Saturday morning, Friday, Nov4, as I was leaving my 4th floor room, I encountered a friendly housekeeping staff member delivering towels to one of the rooms. He and I chatted down the hall and shared the elevator . Just such an exemplary representative of your company. He asked me about my stay then we shared family stories. I wish I had his name.
Finally, before our checkout we went into the lounge for breakfast. A young staff member, Vasilios, kept busy clearing plates and tables. He struck up a nice conversation when he came for our dishes. He, too, was exceptional. So happy to give him kudos.
Furthermore, kudos to your HR department for selecting such extraordinary staff. Because of these experiences the Marriott OSU will always be our choice in Columbus.
Thank you,
Brenda and Tom Murr
Anderson, IN
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lisa Garner, Owner at Marriott Columbus OSU
Responded 6 Nov 2023
Thank you so very much for staying with us and sharing your experience. Our team is committed to making each of our guests feel welcomed and comfortable during their stay. Thank you for recognizing our team members for their exceptional service. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good stop for a cross-country driving trip. Very new Marriott near OSU. I wasn't trying to stay near OSU but it is a huge campus so it's hard to avoid if you're in north Columbus. I found hotels in Columbus to either be historic or just old. I figured this was a safe bet and it was. Slept just fine and that was the point.
If this has been open for a few months, I'd be surprised. Very clean and modern. The public areas are spacious and parking was easy. The check-in staff was very friendly. No reason not to stay here, especially if you're here for something at OSU. Location is on a particularly dowdy stretch of highway so you will not be walking anywhere. There are no views from the Marriott. All you will see is your car parked below. But I'd rather see my car from a few stories up so ask for a higher floor.
If this has been open for a few months, I'd be surprised. Very clean and modern. The public areas are spacious and parking was easy. The check-in staff was very friendly. No reason not to stay here, especially if you're here for something at OSU. Location is on a particularly dowdy stretch of highway so you will not be walking anywhere. There are no views from the Marriott. All you will see is your car parked below. But I'd rather see my car from a few stories up so ask for a higher floor.
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Date of stay: May 2022Trip type: Travelled on business
Value
Rooms
Service
Room Tip: Ask for a higher floor if you want to see more of the parking lot... just kidding. All rooms seem...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lisa Garner, Owner at Marriott Columbus OSU
Responded 20 Jul 2022
Thank you for staying with us and sharing your experience! We are glad that you found us and gave us an opportunity. We are very proud of our hotel and team! We hope to see you again should you stop in Columbus!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There was no temporary check in front parking so I parked on side of building and carried everything in. The doors were locked (assuming for safety) only opened with room key which I didn’t yet have. I picked up phone to call and then had to wait for someone to come let me in. There wasn’t a way to auto open which I found odd. As a titanium Marriott level guest staff members are generally extra friendly to us which was the case here. In my room the floor was very sticky and I found a couple of longer hairs in the bathroom. Plus there were no towels left. M club coffee wasn’t out at 5:40am (stuff from night before still there/was ice cold) and I was told by front desk it wouldn’t be until 6:15/6:30 for fresh coffee. I was very surprised as generally M Clubs cater to the business travelers which can often be earlier risers collectively. I went across the bar/lounge to the general breakfast area which was getting set up by three very friendly staff members and I asked if I could get a cup from them and gratefully they obliged. The gym is large and decently equipped but all of the balance balls are extremely low on air which makes them useless. Great location and we’ll be back as our daughter is starting freshmen year at OSU so hopefully these little things are better next time.
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Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lisa Garner, Owner at Marriott Columbus OSU
Responded 8 Jun 2023
Thank you very much for staying with us and sharing your feedback. We are sorry that you did not have a perfect stay. We take pride in exceeding our guests' expectations and clearly, we have some opportunities. We will share your comments with our team and address your concerns. We appreciate you bringing these concerns to our attention. Thank you for being a Marriott Bonvoy member! We look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a wonderful stay at the Marriott Columbus OSU during graduation weekend. The staff was highly attentive, the hotel rooms and facilities were clean, and the lobby provided an excellent mix of functionality and festivities. I will highly recommend a stay at the Marriott Columbus OSU to friends and family planning on visiting Columbus.
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Date of stay: May 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lisa Garner, Owner at Marriott Columbus OSU
Responded 12 May 2023
Congratulations on celebrating your graduate! We appreciate you staying with us and sharing your experience. Thank you for staying with us and recognizing our team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I stayed here while dropping our daughter off at OSU. This place was recommended, as we were able to have packages delivered here in advance of arriving in Columbus.
When I arrived at the hotel, it took only a few minutes for them to get my packages and help me get them into my car. The staff was very polite and accommodating throughout that process.
The room was large and comfortable. Absolutely no issues. Our room wasn't cleaned after our first night, and when I inquired, I was told that they only clean rooms upon request and that I was told this when I checked in. I don't recall being told that, but I probably was. I imagine it's a staffing issue that every hotel in the country is dealing with right now. It wasn't a big deal, I just asked for some more towels, which they handed to me on the spot.
Nice and spacious car/restaurant off the lobby. Plenty of parking outside. And a five minute drive to campus. Would, and will definitely stay here again, and this will probably be where we stay the next four years when visiting our daughter. First impressions go a long way.
When I arrived at the hotel, it took only a few minutes for them to get my packages and help me get them into my car. The staff was very polite and accommodating throughout that process.
The room was large and comfortable. Absolutely no issues. Our room wasn't cleaned after our first night, and when I inquired, I was told that they only clean rooms upon request and that I was told this when I checked in. I don't recall being told that, but I probably was. I imagine it's a staffing issue that every hotel in the country is dealing with right now. It wasn't a big deal, I just asked for some more towels, which they handed to me on the spot.
Nice and spacious car/restaurant off the lobby. Plenty of parking outside. And a five minute drive to campus. Would, and will definitely stay here again, and this will probably be where we stay the next four years when visiting our daughter. First impressions go a long way.
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Date of stay: August 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lisa Garner, Owner at Marriott Columbus OSU
Responded 14 Dec 2021
Thank you for staying with us when you dropped your daughter off for college. We are glad that you utilized the package delivery program for your student. We appreciate the additional comments and will share with our team. We look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From the hotel you will have to walk through the cemetery but there’s no headstones or plots the way that you walk to it that I can see
Most hotels will do this. I would call first.
"Do NOT buy breakfast included in room rate. Their M Club Lounge offers terrible “food” & “coffee” — if u can even call it that! Very clean."Read full review
"Music in the lobby can be a little loud in the morning, not conducive for normal business conversations during breakfast meetings."Read full review
"Not at this time, parking is a little limited, but was always able to find a parking spot"Read full review
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PRICE RANGE
RM 667 - RM 788 (Based on Average Rates for a Standard Room)
LOCATION
United StatesOhioColumbus
NUMBER OF ROOMS
240
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Marriott Columbus OSU
Which popular attractions are close to Marriott Columbus OSU?
Nearby attractions include Union Cemetery (0.7 km), Rock Candy Healing Stones (1.1 km), and Kohl's (0.6 km).
What are some of the property amenities at Marriott Columbus OSU?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Marriott Columbus OSU?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Marriott Columbus OSU?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Marriott Columbus OSU?
Yes, free parking is available to guests.
What are some restaurants close to Marriott Columbus OSU?
Conveniently located restaurants include Lavash Cafe, El Vaquero Mexican Restaurant, and Harvest Kitchen and Bar.
Are there opportunities to exercise at Marriott Columbus OSU?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Marriott Columbus OSU?
Yes, dry cleaning and laundry service are offered to guests.
Does Marriott Columbus OSU offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Marriott Columbus OSU?
Many travellers enjoy visiting Kelton House Museum & Garden (7.7 km), Thurber House (7.2 km), and Orange Johnson House (7.9 km).
Is Marriott Columbus OSU accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.