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This is a newer hotel. I was here to surprise my girlfriend as we were all going out for a friend’s birthday. The hotel is extremely clean. Ami (at the front desk) was super friendly!!! All the staff was friendly but Ami went out of...More
Thank Bryan K
Response from Rachel M, General Manager at Staybridge Suites - Columbus PolarisResponded 2 weeks ago
We want to thank you for the great review regarding your stay at the Staybridge Suites Columbus Polaris. Ami is one of a kind and super at the front desk. We are so excited that you had a great time for your friends birthday and...More
our reservation was rerouted from the residence inn down the street with the same owners.. this is a brand new hotel and decorated very nicely. the breakfast area, lobby and room was very clean. our only issue was that the pool was closed due to...More
Response from Rachel M, General Manager at Staybridge Suites - Columbus PolarisResponded 9 April 2018
We thank thank you for the positive review regarding your stay at the Staybridge Suites Columbus Polaris. I understand how you would feel knowing that the move was unexpected and the pool shut down as this can cause a inconvenience for you and your guests....More
Clean, safe and hospitable. I have been staying here for work and have enjoyed my stay. They offer a happy hour a few days a week where you get free beer and wine and food. So nice after working all day and not having to...More
Thank April M
Response from Rachel M, General Manager at Staybridge Suites - Columbus PolarisResponded 3 weeks ago
We are so happy you viewed our hotel as a safe place and a great clean hotel. We pride our staff on great service with our fantasies new hotel. We hope for future stays we are your first choice for hotel accommodations.
The location is perfect to visit friends in Columbus and do some shopping. Right next to the outlets, ikea and Polaris. After a full day the bed was extremely comfortable, bathroom well kept and the staff is nice. The darkening curtains do a great job...More
Thank A TripAdvisor Member
Response from Rachel M, General Manager at Staybridge Suites - Columbus PolarisResponded 16 April 2018
Thank you so much for your great review regarding your stay at the new Staybridge Suites Columbus Polaris.
We are so glad you had a great sleep and was able to visit friends and family while on your short get away to the area.
My sister stayed here a while back with her family. Her 2 year old son left thought he may have left it. The front desk couldn't find it... so bought him one ONLINE and mailed to their home! The blanket they found online was just...More
Response from Rachel M, General Manager at Staybridge Suites - Columbus PolarisResponded 29 March 2018
It is our pleasure to take care of this. I completely understand kids and blankets as a Mom myself. My daughter would not be happy if one of her blankets were lost. I know we couldn't find the blanket and the best we could do...More