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All reviewsfrosted glasstrain noisesleeping areadesk areahotel is modernolentangy rivereach morningthe general managerexercise roomgreat place to staybusiness triproom was spacioushot breakfastshopping and restaurantsohio statestaying at this hotelconvenient location
In a business area- “restaurants” nearby include Subway. No restaurant or bar in the hotel. The “suite” includes a “kitchen” (microwave, small fridge, one paper plate, two small glasses, one cup coffee maker. ) Very small fitness center and pool. Breakfast in the morning if...More
Response from TeamConcord, Manager at SpringHill Suites Columbus OSUResponded 1 week ago
Thank you for the specific feedback about your stay. We are sorry for disappointing you during your visit with us. We have taken note of your concerns and will use it to make sure we are more consistent in meeting the standards you...More
Was double charged, and still haven't received a refund. The bed wasn't comfortable, pillows were flat, and the room itself was laid out poorly. The bathroom was at the end of one of the beds!!! There is nothing that I feel deserves a 5 star...More
Response from TeamConcord, Manager at SpringHill Suites Columbus OSUResponded 2 weeks ago
Thank you for staying at our hotel. We apologize that you felt you were overcharged for your stay. We took a look at your account and noticed that you reserved your room through Expedia, not through our hotel. Since you went through a...More
We were in town for the Buckeye Classic Gymnasti meet. The hotel had welcome signs for the gymnasts. Check in was easy and the room was perfect for the 3 of us. The room was clean and quiet. We spent time at the bar and...More
There are a few reasons I'm giving this hotel a poor rating. The hotel room itself looked modern and updated but there were stains on the bed sheet and comforter. It was obvious that it had been washed but the stains were still there. Secondly,...More
Response from TeamConcord, General Manager at SpringHill Suites Columbus OSUResponded 10 January 2018
Thank you for letting us know about your stay. We are extremely concerned to read your comments and apologize that our associate was rude to you. Our staff genuinely cares about providing an enjoyable stay to all of our guests, so this incident...More
We arrived to a warm, professional staff greeting us at check-in. The hotel was modern, clean, spacious and comfortable. The location is convient. Complimentary shuttle service to go downtown was a great bonus. Free breakfast was hot and good. Would recommend. Great value.
Several kinds of cereal (including oatmeal), coffee, juices, waffles, pastries/bread, scrambled eggs, sausages/bacon. There was a variety of fruit, and salsa and cheese for the eggs. A very nice buffet that was better than... More
Several kinds of cereal (including oatmeal), coffee, juices, waffles, pastries/bread, scrambled eggs, sausages/bacon. There was a variety of fruit, and salsa and cheese for the eggs. A very nice buffet that was better than the concierge lounge buffet at the Marriott Marble Arch in London when I visited last month.
also note that there is hot water and coffee during the day. not a bad breakfast that works.
If you don't like this menu there is a restaurant, I think Bob Evans or some sort from a chain, right next door.