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Comfort Inn North Polaris

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#39 of 142 Hotels in Columbus
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215 Reviews from our TripAdvisor Community

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Showing 214: English reviews
Illinois
Reviewed 18 July 2015

Staff was great. Price was right. Close to a good mall and not far from downtown Columbus. Hot tub jets didn't work properly...well, ONE did. The rest had no pressure. Key access to the door nearest our room didn't work so we had to go through lobby every time.

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Helpful?
Thank jfhspc
Coolpuhl3, General Manager at Comfort Inn North Polaris, responded to this review

Thanks for your review and your kind and helpful words on the door lock and hot tub. We'll follow up on that. Sorry for the inconvenience.

Normal, IL
Reviewed 9 July 2015 via mobile

We were driving 9 hours from central Illinois to Northeast Ohio with a 20 month old for vacation. Needless to say, we did not do the drive in a straight shot. We stayed 2 nights in 1 bedroom King suite at the Comfort Inn North Polaris. The room was large, clean, comfortable and reasonable (we stayed in a different city...

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Helpful?
Thank diezelandbear
Coolpuhl3, General Manager at Comfort Inn North Polaris, responded to this review

Thanks for taking the time to review. It's always a pleasure when some is so appreciative of our clean and updated facility and amenities. Please come back and see us again and again, as so many others who enjoy our great location and the many things to love about Polaris/Columbus!

Hamburg, New York
Reviewed 4 July 2015

Clean, comfortable, rooms to relax in after busy days enjoying city of Columbus' attractions---very close to the Columbus Zoo. Hot and cold breakfast offered a good variety of choices. Staff very courteous and helpful..

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Helpful?
Thank paul a
Coolpuhl3, General Manager at Comfort Inn North Polaris, responded to this review

Thanks for staying with us and taking the time to comment on your recent visit to Columbus and the Comfort inn Polaris. Thanks for your high marks and kind words on our facility and amenities. Most of all a big thanks for mentioning our friendly and helpful associates. We share these comments and is a huge boost to our associates...

Cleveland, Ohio
Reviewed 25 June 2015

I just stayed overnight here for work. Located in the northern part of Columbus, easy access to highways 270 & 71, close to many restaurants and shopping, safe location. Although I was in and out I was satisfied with this hotel. It was clean, safe, updated...I have no complaints. Free continental breakfast was great and included waffles, eggs, oatmeal, etc...more...

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Helpful?
Thank Kims2529
Coolpuhl3, General Manager at Comfort Inn North Polaris, responded to this review

Just a quick note to say thanks. We are glad you enjoyed your stay here and welcome you back to Polaris/Columbus real soon.

Reviewed 23 June 2015 via mobile

Our son plays travel baseball and hockey so we are on the road a lot. We are choice rewards members and stay at comfort inn whenever possible. This is possibly the nicest and cleanest one we have been to. Lots to do with magic mountain right behind it and the mall across the street. The only downside is the breakfast...

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Helpful?
Thank g_rob2
Coolpuhl3, General Manager at Comfort Inn North Polaris, responded to this review

We're not arguing with you! (smile) Thanks for taking the time to comment about so many conveniences the hotel and area has to offer. More importantly we thank you so much for the compliments on cleanliness. We will share this with our associates!

Conneaut, Ohio
Reviewed 26 May 2015

Traveled to Comfort Inn North Polaris Memorial Day weekend May 23-25th. Booked through Sams Club because it was a few bucks cheaper and who doesnt like to save money? According to the Sams Club site the hotel amenities included a refrigerator and Microwave. Our room had neither. Upon first walking in the room there was a strong odor of cigarette...

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Helpful?
Thank Deanna B
Coolpuhl3, General Manager at Comfort Inn North Polaris, responded to this review

So many travelers enjoy our nice, clean and updated facility again and again. In this instance I'm sorry we didn't live up to your our our high standards. I'd like to learn more about your experience, the booking channel at Sam's and more. Please contact me directly so we can try and make improvements on the things you mentioned. Thanks...

Poland, Ohio
Reviewed 18 May 2015

This is a nice Comfort Inn - Stayed here recently for just one night. The location is great! Close to everything you need, restaurants, etc. Easy on & off from I-71. The hotel is clean and nice. The staff was efficient and friendly. Rooms are updated, and overall very nice. Would definitely stay here again. Good value.

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Helpful?
Thank TANDJOHIO2
Coolpuhl3, General Manager at Comfort Inn North Polaris, responded to this review

Thanks for taking the time to comment on your visit to Columbus and the Comfort Inn Polaris. We are so glad your appreciative of our recent upgrades, amenities, including our free hot breakfast bar. So many things to do in see in the area, and Polaris is in the heart of it all. Easy access as you mentioned to interstate...

Kenova, West Virginia
Reviewed 27 April 2015

Front of hotel very inviting-beautiful flowers, clean, and nice bench to sit outdoors. Room was very clean and very comfortable. They thought of everything. Nice touches such as extra hook in bath by the shower, 2 toilet paper dispensers, 2 pillows extra soft and 2 pillows extra firm on bed. Someone is thinking from the guests point of view--I really...

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Helpful?
Thank DARLENE T
Virginia Beach
Reviewed 22 April 2015

Rooms, halls, everything was very clean...a big plus. Beds were very comfortable and hotel and surrounding area was quiet. The only down sides were: 1) our key didn't work in the room, so I had to get it replaced several times. It may actually be the reader. Not convenient when checking in late and tired. 2) the refrigerator in the...

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1Thank Donald M
Reviewed 12 April 2015 via mobile

Excellent hotel! Would definitely go back! Rooms were up to date, continental breakfast was GREAT, and service was excellent! Had a well-maintained pool, hot tub, and work-out room! Would definitely go back!

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Helpful?
Thank KendraMulholland

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Comfort Inn Columbus-North/Polaris (I-71 exit 121 at Polaris Parkway) next to Polaris Fashion Place Mall, Magic Mountain Family Fun Center, Quaker Steak and Lube. We are within walking distance to many restaurants including:Texas Road House, Max and Erma's and Carrabba's Italian Grill. Hotel amenities include: Free hot breakfast bar including make your own waffles, free WIFI, indoor heated pool, exercise room and free access to Metro Fitness gym. ... more   less 

Additional Information about Comfort Inn North Polaris

Address: 8400 Lyra Dr, Columbus, OH 43240-2096 (Formerly Baymont Inn)
Region: United States > Ohio > Columbus
Price Range: RM414 - RM645 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn North Polaris 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Comfort Inn North Polaris Hotel Columbus
North Polaris Comfort Inn
Comfort Inn Columbus
Columbus Comfort Inn
Comfort Inn North Polaris Columbus, Ohio
Hotel Style:
#15 Romantic Hotel in Columbus
#23 Family Hotel in Columbus
#32 Business Hotel in Columbus
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn North Polaris staff and other travellers.
2 questions
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St louis Mo
6 months ago
over a year ago

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Questions? Get answers from Comfort Inn North Polaris staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay on first or second floors”
 of 5 bubbles 734norbertk, 22 Sep 2016 | Read review
“bring your own pillows”
 of 5 bubbles Bill_S259, 4 Aug 2016 | Read review
“maybe if you get a corner room on the top floor, you may be safe from a lot of the noise.”
 of 5 bubbles tmp309, 26 Jul 2016 | Read review
“The side facing Magic Mountain has a nice view and you cannot hear the folks playing golf there at all.”
 of 5 bubbles normah378, 20 Apr 2016 | Read review
“Take any of the rooms on the top floor.”
 of 5 bubbles N0rbK, 20 Sep 2015 | Read review
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