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We were disappointed with the room. The room was outdated and not very clean. We considered it expensive- not good value. No breakfast included. Very noisy. Every door slammed shut and was very annoying. Would never stay again. The staff were not very friendly.More
Response from Manager_11525, Manager at Extended Stay America - Columbus - PolarisResponded 16 February 2017
I want to thank you for taking the time to post a review of your stay. I would like to start by apologizing to you for not meeting your expectations. We strive to provide all our guests with a comfortable, “home away from home” experience....More
Absolutely the best place I've stayed. Marci was my first contact. She was cheerful, polite and went way beyond the expected to start our stay. Marci has helped each day make our stay perfect. Nothing was too much for Marci. Each day the bright smile...More
Thank Sarah R
Response from Manager_11525, Manager at Extended Stay America - Columbus - PolarisResponded 1 February 2017
It is so rewarding to read that you had an excellent stay with us. Thank you for your comments. We are thrilled to know you received amazing customer service from our staff and that you were assisted with anything you needed. Thank you again for...More
Awesome location. Tons of shopping and food nearby. Stayed the first night in a queen room. Found mold all over the windows sills the next morning. Then moved into a larger 2 twin room that smelled like smoke. Didn't want to move 3 kids again...More
First of all there was no room service even if you stay over a week.They do not trash & clean.In the winter time heater does not work,Housekeeping doesn't come to clean & change towels.In the kitchen stove coil was not working & there was not...More
It's really badly put together as a whole for the building and the staff. Not friendly or welcoming. The rooms have problems with the TVs and wifi. The shower drains are clogged and there was long hairs on the walls in the shower (which shows...More
US$93 - US$150 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Extended Stayamerica Columbus - Polaris Hotel Columbus ,