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Extended Stay America - Columbus - Polaris

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Traveller (29)
Room & Suite (13)
Dining (3)
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Overview
  • Excellent34%
  • Very good28%
  • Average19%
  • Poor10%
  • Terrible9%
Travellers talk about
“grab and go”(12 reviews)
“oatmeal packets”(2 reviews)
“small kitchen”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Outdoor pool
Non-Smoking Rooms
Suites
Fitness centre
2 Star Hotel
All hotel details
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Rooms
11 Jun12 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (186)
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LanguageEnglish
60
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Show reviews that mention
All reviewsgrab and gooatmeal packetssmall kitchenfull kitchenhome away from homequaker steak and lubemajor highwayplace to staylocation is greatroom was cleangreat shoppingqueen suitesized bedstayed nightsother hotelsunder constructionice machine
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21 - 25 of 186 reviews
Reviewed 17 July 2017

The advertised price for this motel is $180+ a night.. DEFINITELY not worth that price. It is a VERY basic hotel. No maid service unless you stay over 7 days. The breakfast is only coffee or hot chocolate ( which on a 90 degree day...More

Review collected in partnership with Extended Stay
Thank cop1007
Response from 00esa, General Manager at Extended Stay America - Columbus - PolarisResponded 19 July 2017

Please accept our sincere apologies for not living up to your expectations. We strive to provide wonderful hospitality to all of our guests, but we obviously let you down. Your feedback is important to us, and we will use it to improve our performance going...More

Reviewed 16 July 2017

Great location. Friendly staff. Needs better security in parking lot, several break ins of vehicles. Room was comfortable for family of 4 and our dog. Stayed a week for the national shoot in Marengo. We will book again.More

Review collected in partnership with Extended Stay
Thank gregoryhR196PR
Response from 00esa, General Manager at Extended Stay America - Columbus - PolarisResponded 18 July 2017

Gregory, thank you for reviewing your weeklong stay at our hotel. We are happy you were pleased with your experience with us, and you liked your room and the location of our hotel. Your feedback is vital and it will be used as a tool...More

Reviewed 11 July 2017

Quiet room, larger room than typical, a bit noisy street due to car show activity nearby. Attentive staff as much as you need else they are working behind the scenes. TV channel selection was not great but didn't pend much time in room.More

Review collected in partnership with Extended Stay
Thank Jeanne B
Response from 00esa, General Manager at Extended Stay America - Columbus - PolarisResponded 13 July 2017

Jeanne, we appreciate you bringing your experience to our attention. It’s our pleasure knowing you loved your spacious room and the service we offered. Your feedback is important to us as it will help us to improve our facilities and amenities going forward. We hope...More

Reviewed 10 July 2017 via mobile

I stayed here with a friend for 4 nights while attending a conference. Room was clean but furniture was older, dresser handle was broken and hanging from the drawer. Pool was down for repair. I did not partake of breakfast option as we brought our...More

Thank Mary W
Response from 00esa, General Manager at Extended Stay America - Columbus - PolarisResponded 11 July 2017

Mary, thank you for being our guest while here for a conference. We are pleased to know you liked your clean room and the service provided by our associates. However, we’re sorry we missed meeting all of your expectations. I have shared your feedback with...More

Reviewed 10 July 2017

The hotel staff was very friendly and helpful..Room was clean and bed was comfortable..Just wish there was a ice machine..We only stayed 3 nights but the price was good and the room was clean..what else could you ask for.More

Review collected in partnership with Extended Stay
Thank brendawB2980EO
Response from 00esa, General Manager at Extended Stay America - Columbus - PolarisResponded 11 July 2017

Brenda, thank you for staying at Extended Stay America - Columbus - Polaris. We are glad to read you had a good night’s sleep and that found us to be a great value in the area. Please know we have fully equipped kitchens with a...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$95 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$95 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (29)
Room & Suite (13)
Dining (3)
Pool & Beach (2)
Questions & Answers
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Abdalutol
30 November 2016|
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Response from Lori N | Reviewed this property |
We only stayed one night
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Room Tips
"Just talk with management if you have any issues. They are awesome."
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"Do not stay here"
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"Any room view"
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"Handicap room on the first floor was outdated and had very thin walls."
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