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All reviewsgrab and gooatmeal packetssmall kitchenfull kitchenhome away from homequaker steak and lubemajor highwayplace to staylocation is greatroom was cleangreat shoppingqueen suitestayed nightsother hotelsgreat staythe staff was friendly and helpfulparking lot
Last minute staycation and we enjoyed ourselves. We wanted a pool but it was closed for repairs. Other than that it was a very enjoyable stay. We would recommend to friends especially if staying for and extended period.More
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Response from 00esa, General Manager at Extended Stay America - Columbus - PolarisResponded 7 June 2017
Thank you for staying at Extended Stay America - Columbus – Polaris. It’s our pleasure knowing you enjoyed being with us. However, we are sorry you were unable to enjoy in our pool and regret the inconvenience caused. We appreciate you recommending us and hope...More
I picked this hotel in the Polaris area assuming that the full kitchen was already stocked and had all necessities. It does not. You can order dishes, cups, silverware, coffee maker (when is this not standard in a hotel room?), toaster, and pots/pans from the...More
Response from 00esa, General Manager at Extended Stay America - Columbus - PolarisResponded 23 May 2017
Thank you for staying with us. We are glad you liked the cleanliness of your room, our courteous staff and that you had an overall comfortable visit. However, we apologize for your disappointment. To ensure cleanliness of kitchenware upon check-in, brand standards require us to...More
This is the worst hotel I have every experienced. This hotel is pet friendly and am I not. During my stay there was 3 dogs across the hall from me that barked and barked all during my stay. This was my first time in Columbus...More
Response from 00esa, General Manager at Extended Stay America - Columbus - PolarisResponded 15 May 2017
I apologize for the disappointing stay you and your friends had with us. We are sorry about the dog barking. In the future, if this happens please let our desk staff know as we do have a pet policy so our guests are not disturbed....More
I stayed at this location for 10 months while we were there everyone was great. Thank you very much for my home away from home. We thoroughly enjoyed our stay and what little issues we had management was gracious and quickly dealt with them.
We were disappointed with the room. The room was outdated and not very clean. We considered it expensive- not good value. No breakfast included. Very noisy. Every door slammed shut and was very annoying. Would never stay again. The staff were not very friendly.More
Response from Manager_11525, Manager at Extended Stay America - Columbus - PolarisResponded 16 February 2017
I want to thank you for taking the time to post a review of your stay. I would like to start by apologizing to you for not meeting your expectations. We strive to provide all our guests with a comfortable, “home away from home” experience....More