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Hilton Columbus at Easton

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#12 of 143 Hotels in Columbus
Certificate of Excellence
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Hilton Columbus at Easton
Hilton Columbus at Easton
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963 Reviews from our TripAdvisor Community

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Reviewed 2 days ago NEWvia mobile

We stayed at the Hilton Easton on Sunday night. I reserved the room through the Hilton app. We showed up before the 4pm check in time and visited the front desk to see if we could be placed on the early check in list, which we were. Around 3pm, we received notification that our room was ready and my husband...

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Helpful?
Thank nickip85
North Royalton, Ohio
HOTEL’S FAVOURITE REVIEW
Reviewed 19 February 2017

I chose this hotel due to its location adjacent to Easton mall and plenty of dining options; however, once I checked in, I did not want to leave the room! The room I had was spacious, with a king bed, full-sized sofa and marble entryway. The luxurious bathroom had a large, glassed-in shower. Other amenities included a fridge stocked with...

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Helpful?
Thank Susan K
About Hotel's Favourite Review
Carrie R, General Manager at Hilton Columbus at Easton, responded to this review

Thank you for taking the time to share your experience at the Hilton Columbus at Easton. I am pleased that you enjoyed your stay. Thank you for choosing the Hilton Columbus at Easton. I wish you the best and hope that we can welcome you back again soon.

PA
Reviewed 6 days ago NEW

I travel every week (Diamond Member) and was dissappointed with the room I was given. The room on the 5th floor felt like a shoebox with a tiny little window in it and you had to put your key in a slot in order for your lights to stay on. I found out from the front desk that the hotel...

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Helpful?
Thank TheItinerantTraveler
Wesley C, Front Office Manager at Hilton Columbus at Easton, responded to this review

Thank you for taking the time to review your experience at the Hilton Columbus at Easton. We always strive to go above and beyond expectation for our guests and it is unacceptable that you were unhappy with your stay and room. I apologize that we were unable to provide you with the room you requested. Your comments will be reviewed...

Marietta, United States
Reviewed 1 week ago

My wife and I love to stay at the Hilton brand because we ALWAYS are treated to the same level of excellence with wherever we stay. The same wonderful comfort of the beds; the same warm hospitality of the staff; the same cleanliness of the facilities everywhere. There are "no excuses" for anything because they make it right if anything...

Review collected in partnership with Hilton Hotels & Resorts
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Thank John R
Wesley C, Front Office Manager at Hilton Columbus at Easton, responded to this review

Thank you for sharing your experience at the Hilton Columbus at Easton. I am pleased that your stay was enjoyable and that our staff has been able to make your stay even more pleasant! Thank you for choosing the Hilton Columbus at Easton. We wish you the best and hope that we can welcome you back again soon.

Holly, United States
Reviewed 1 week ago

Really enjoyed the local attractions and town. Room was very clean and spacious. Bed was great but could use softer pillows. Pool and hot tub being renovated at the time so they were closed. All in all a wonderful experience.

Review collected in partnership with Hilton Hotels & Resorts
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Thank E6330LDjulied
Wesley C, Front Office Manager at Hilton Columbus at Easton, responded to this review

Thank you for sharing your experience at the Hilton Columbus at Easton. I am pleased that you enjoyed your stay. Thank you for choosing the Hilton Columbus at Easton. We hope to welcome you back again in the future to enjoy our newly renovated pool, hot tub, and fitness center!

Akron, OH
Reviewed 1 week ago

I attend a yearly seminar for my job and this year it was held at this hotel. At first glance, the majority of the hotel is under construction. This was a minor inconvenience. I guess the computer systems went down at one point and many of my co workers couldn't check into their rooms. The major downfall is their conference...

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Helpful?
Thank chrisj333
Wesley C, Front Office Manager at Hilton Columbus at Easton, responded to this review

Thank you for taking the time to share your experience at the Hilton Columbus at Easton. I apologize for any inconvenience you may have experienced due to the computer malfunction. That was an incredibly rare problem for our property. As for the temperature in the conference center, I also apologize for the lack of attention there. We try to take...

Los Angeles, California
Reviewed 1 week ago

Hotel is undergoing renovations and definitely a plus upgrade to facility. Wifi was weak and breakfast was average as they work towards the new grab n go dining model at Hiltons. Once renovations are complete, this will be a great business venue for conferences etc.

Review collected in partnership with Hilton Hotels & Resorts
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Thank O8513MCmarkb
Wesley C, Front Office Manager at Hilton Columbus at Easton, responded to this review

Thank you for sharing your experience at the Hilton Columbus at Easton. I am pleased that your stay was enjoyable. I apologize for any inconvenience you may have experienced due to our renovation and thank you for your understanding. The renovation is moving along quickly now. Thank you for choosing the Hilton Columbus at Easton. We wish you the best...

STOW
Reviewed 1 week ago

This hotel will be gorgeous once the renovation is complete. Don't let that deter you since the staff works around this inconvenience quite well. Plenty of places to shop and eat within a short walk.🍺

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank DAVID J
Wesley C, Front Office Manager at Hilton Columbus at Easton, responded to this review

Thank you for sharing your experience at the Hilton Columbus at Easton. I am pleased that you enjoyed your stay. We always strive to go above and beyond for our guests and during a renovation this becomes a real challenge. Thank you for understanding and for choosing the Hilton Columbus at Easton. We wish you the best and hope that...

Seattle, Washington
Reviewed 2 weeks ago

There is a very friendly and helpful staff. We had a wonderful time staying here. The location could be any better. It was in close walking distance to everything and if not the shuttle would take you. I would stay here in the future.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Chymene H
Wesley C, Front Office Manager at Hilton Columbus at Easton, responded to this review

Thank you for sharing your experience at the Hilton Columbus at Easton. I am pleased that your stay was enjoyable! Thank you for choosing the Hilton Columbus at Easton. We wish you the best and hope that we can welcome you back again soon.

Columbus, Ohio
Reviewed 2 weeks ago

Hilton Columbus Easton is always a great choice, in a great location. The new renovations have taken the property to a very modern look. All of the rooms that I have stayed in are five start quality. Every employee that I encountered was extremely helpful. I appreciate the front desk staff for making special accommodations for me during this particular...

Review collected in partnership with Hilton Hotels & Resorts
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Thank robertfB2501HA
Wesley C, Front Office Manager at Hilton Columbus at Easton, responded to this review

Thank you for sharing your experience at the Hilton Columbus at Easton and the Easton Town Center. I am pleased that you make our hotel and Easton a regular destination. Thank you for choosing the Hilton Columbus at Easton. We wish you the best and we hope to welcome you back again soon.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton Columbus at Easton is a AAA 4-Diamond, full service, upscale, smoke-free hotel. Easton's thriving corporate and retail centers make the Hilton Easton the perfect location. A world of excitement awaits just outside. There are more than 100 shops, restaurants and entertainment. It's all just steps from the Hilton Columbus at Easton and it's unforgettable! ... more   less 

Additional Information about Hilton Columbus at Easton

Address: 3900 Chagrin Drive, Columbus, OH 43219
Region: United States > Ohio > Columbus
Price Range: RM814 - RM1,312 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Columbus at Easton 3.5*
Number of rooms: 313
Reservation Options:
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Also Known As:
Hilton Columbus At Easton Hotel Columbus
Hilton Hotel Columbus
Columbus Hilton Hotel
Hilton Columbus At Easton Ohio
Hotel Style:
#4 Business Hotel in Columbus
#5 Family Hotel in Columbus
#12 Romantic Hotel in Columbus
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Columbus at Easton staff and other travellers.
11 questions
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Questions? Get answers from Hilton Columbus at Easton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay in room 504 very small & no light”
TheItinerantTraveler, 20 Apr 2017 | Read review
“The 7th floor seemed like a VIP floor, I recommend paying extra to get up there. Also, stop at the Local Ohio store nearby, pretty cool.”
  • Big mirror in bathroom.
  • Conference swag on comfortable bed. :)
  • TV with construction progress showing- cool!
  • Big shower, good pressure.
  • Helpful hints card in room.
  • Green friendly messagein room
  • Clean look in bathroom.
Daisy_TheOneAndOnly, 27 Feb 2017 | Read review
“Go to the weekend buffet breakfast - you won't be disappointed.”
748tinac, 20 Jan 2017 | Read review
“I am sure the remodel will be excellent when complete...currently not for a family, other options nearby.”
davek560, 5 Jan 2017 | Read review
“Facing the west side will offer a view of the outdoor shopping/dining and evening lights.”
packoh79, 31 Dec 2016 | Read review
5 of 5