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Quality Inn & Suites

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#52 of 143 Hotels in Columbus
Certificate of Excellence
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1 room 2 adults 0 children
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Quality Inn & Suites
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150 Reviews from our TripAdvisor Community

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Showing 149: English reviews
Wapakoneta, Ohio
Reviewed 14 September 2016

The property didn't look like the picture at all. There were several men outside smoking. It turns out this hotel is used for a lot of long term construction crews and truck drivers. The hallways smelled horrible. To my surprise the room was very clean. I also stopped the local domino delivery guy and asked about the safety and he...

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Helpful?
Thank Turner1223
TabithaSee, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to fill out our online review. We here at Quality Inn greatly would like to sincerely apologize about any issues that had occured while staying here with us. I was not aware of a large group outside as it was not brought to my attention but i do want to apologize. I hope that...

Reviewed 26 July 2016 via mobile

I work with a trucking company and come here frequently to stay . I have really got to know some employees here and they treat me like family . Everyone is polite and helpful I really like Tabitha she is great . But the room and breakfast is always great as well. I will always stay here as long as...

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Helpful?
Thank Juan Z
TabithaSee, General Manager at Quality Inn & Suites, responded to this review

Thank you very much for taking the time to complete our on-line survey about your recent stay at the Quality Inn & Suites in Obetz, Ohio. We sincerely appreciate your feedback. I am so happy to hear that the staff was very friendly and could be so helpful. Our goal is to provide guests with a memorable experience that exceeds...

Miami, Florida
Reviewed 4 July 2016

I stay here a lot very frequent traveler through columbus, there is pleasantly of hotels and could stay anywhere but I choose to stay here every time I'm here. I know many of the staff here and they have always been great. Marlene, Nicole and Tabitha have been consistent familiar faces here and they are great. The coffee is the...

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Helpful?
1Thank redniteinc1
TabithaSee, General Manager at Quality Inn & Suites, responded to this review

Thank you very much for taking the time to complete our on-line survey about your recent stay at the Quality Inn & Suites in Obetz, Ohio. We sincerely appreciate your feedback. I am so happy to hear that the staff was very friendly and could be so helpful. Our goal is to provide guests with a memorable experience that exceeds...

Reviewed 4 July 2016 via mobile

As I was looking up this hotel before we had arrived I was iffy, due to some reviews but as working in customer service myself I do know when customers do not get their way they tend to completely bash your facility. As I continued to look I seen some very great reviews, made me feel quite a bit better....

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Helpful?
1Thank Jaypay08
TabithaSee, General Manager at Quality Inn & Suites, responded to this review

Thank you very much for taking the time to complete our on-line survey about your recent stay at the Quality Inn & Suites in Obetz, Ohio. We sincerely appreciate your feedback. I am so happy to hear that the staff was very friendly and could be so helpful. Our goal is to provide guests with a memorable experience that exceeds...

Philadelphia, Pennsylvania
Reviewed 2 July 2016

First time visiting Ohio and after traveling for 13 hours I was tired and ready to go to bed. Called the hotel to see if I could cancel my hotel reservation or move it to the next day. The front desk agent was kind and offered me a late check, but stated if I don't arrive there will be a...

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Helpful?
1Thank leafoftea
TabithaSee, General Manager at Quality Inn & Suites, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that...

Cleveland, Ohio
Reviewed 2 July 2016 via mobile

Came down to the Columbus area for business, booked 3 days to start off, saw the service and was sold. Booked the remaining 2 weeks I will be down here with them. The hot breakfast was also a plus, not to mention 24 hour gym access, which was perfect because I work long days being a life insurance agent. Me...

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Helpful?
Thank basilio101
TabithaSee, General Manager at Quality Inn & Suites, responded to this review

Thank you very much for taking the time to complete our on-line survey about your recent stay at the Quality Inn & Suites in Obetz, Ohio. We sincerely appreciate your feedback. I am so happy to hear that the staff was very friendly and could be so helpful. Our goal is to provide guests with a memorable experience that exceeds...

Reviewed 1 July 2016 via mobile

I had to stay down for a business trip for 3 weeks stations at this hotel. Had absolutely no problems. Everything was simple smooth and easy. Customer service was great. Room quality was great. Breakfast was great. No better place to stay in this area from what I've been to previously.

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Helpful?
Thank Andrew S
TabithaSee, General Manager at Quality Inn & Suites, responded to this review

Thank you very much for taking the time to complete our on-line survey about your recent stay at the Quality Inn & Suites in Obetz, Ohio. We sincerely appreciate your feedback. I am so happy to hear that the staff was very friendly and could be so helpful. Our goal is to provide guests with a memorable experience that exceeds...

Georgetown
Reviewed 28 June 2016

First room the air conditioner wouldn't work. Second room the toilet didn't work. The front desk clerk was nice upon check-in and apologized about the first room. It was after 11:30 p.m. so we dealt with the broken toilet by rigging it with the kleenex box cover. The front desk clerk in the morning wasn't concerned with our complaint in...

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Helpful?
1Thank Caryn B
TabithaSee, General Manager at Quality Inn & Suites, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that...

Mission, Texas
Reviewed 27 June 2016

This is an older hotel, but it was clean and our suite was roomy; I especially liked the large bathroom vanity. The TV was “old style” but served its purpose. The internet was not the greatest…better when we first arrived than later…probably after more people had arrived. My husband thought the mattress was uncomfortable. I was going to make coffee...

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Helpful?
Thank Barbara T
TabithaSee, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Bullard, Texas
Reviewed 12 June 2016

We had an assessable room. When we checked in the room had water in the ice bucket and hair in the bathroom. It was not checked out before being released for rental. The light in the bath would work sometimes, there was no surface for toiletries so they had to stay on the floor. TV reception was mediocre. They also...

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Helpful?
1Thank John A
TabithaSee, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Tabitha Seeger...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
  • Shuttle Bus Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Quality Inn & Suites Columbus South Property is a beautiful, well-maintained property that we are very proud of. Come and see us and enjoy our complimentary hot breakfast buffet which features, eggs, sausage gravy and biscuits, two different flavors of waffles, danishes, hot and cold cereal, yogurt, fresh fruit, juices, coffee, tea and more. We also offer complimentary wireless internet, complimentary business center and a 24-hour fitness center to get your day jump started. All of our beautifully appointed rooms come equipped with refrigerators, microwaves, safes and in-room coffee and tea makers. Our professional and courteous staff is available 24-hours a day for all of our guest needs. We are also close to all of Columbus' major attractions including SCIOTO DOWNS RACINO (6.4 miles), Hollywood Casino, Ohio Expo Center, Ohio State Fairgrounds, Greater Columbus Convention Center, Columbus Crew Stadium/Training Facility, Nationwide Arena District, Brewery Distric, German Village, Franklin Park and Conservatory, Ohio Historical Society, Motts Military Museum, Rickenbacker Airforce Base and AIRPORT, Ohio Theatre, Palace Theatre and Southern Theatre. Please be assured the staff at the Quality Inn & Suites Columbus South will do everything possible to make sure your stay is comfortable and enjoyable. ... more   less 

Additional Information about Quality Inn & Suites

Address: 4850 Frusta Dr, Columbus, OH 43207-4503 (Formerly Sleep Inn)
Region: United States > Ohio > Columbus
Price Range: RM323 - RM514 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 59
Reservation Options:
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Also Known As:
Sleep Inn Columbus
Columbus Sleep Inn
Quality Inn & Suites Columbus, Ohio
Hotel Style:
#5 Best Value Hotel in Columbus
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Questions & Answers

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor near the side entrance is extra convenient.”
 of 5 bubbles suntourhank, 5 Mar 2017 | Read review
“stay away from exits and the front desk area”
 of 5 bubbles glstorm, 17 Jan 2017 | Read review
“Avoid staying at this hotel. Beer bottles near the entrance and heavy smoking in front of the building that will linger into you room.”
  • stained and torn mattress cover
 of 5 bubbles leafoftea, 1 Jul 2016 | Read review
“We were on the first floor, and UNLIKE our last motel, it was SUPER QUIET!”
 of 5 bubbles dhebdo, 1 May 2016 | Read review
“The Quality Inn needs to update this hotel....it's older and it shows”
 of 5 bubbles 392cyndic, 5 Mar 2016 | Read review
5 of 5