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Hilton Columbus Downtown

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#5 of 141 Hotels in Columbus
Certificate of Excellence
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Hilton Columbus Downtown
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1,467 Reviews from our TripAdvisor Community

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Showing 1,451: English reviews
Glenmont, Ohio
Reviewed yesterday NEW

Very helpful staff. Easy check in for my large group. Clean rooms with very comfortable beds. Restaurant offered a great breakfast. The hotel was conveniently located beside the Convention Center. Accessible by indoor sky walk.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Lisa915
Plymouth, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 5 December 2016

The staff at the Hilton are very friendly and helpful. This Hotel is in magnificent shape, compliments to the staff for all they do to make our stays comfortable. The Hilton Downtown is a great location close to Corporate offices and fine dining, as well as all kinds entertainment options. Thank you again for an excellent stay.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Troy B
About Hotel's Favourite Review
Cambridge, Ohio
Reviewed 5 days ago NEW

Top Notch. A+ Very clean. Very classy. Easy to get to. Easy to find local restaurants. Has a parking garage...no worries. Great atmosphere. Highly recommend. The staff was very professional and courteous. The view was spectacular. Price was in line.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jim O
New York City, New York
Reviewed 6 days ago NEW

This was my 5th time staying in this hotel. The hotel is very good located and has a skyway to the convention center, which is important in the winter. Modern, clean, comfortable beds, big rooms. There are a lot of places to eat around the hotel.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Dolgonosm
Washington DC, District of Columbia
Reviewed 1 week ago

Our third stay at this property and was once again, a great stay. Rooms are very comfortable and modern. The front desk staff were very professional and accommodating. The staff in the bar were also great. Will stay here again.

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Helpful?
Thank DCTravelerLA
Houston, Texas
Reviewed 1 week ago

Excellent attitude from all front desk employees. Beautiful and updated hotel with efficient service. Spaces were well- lit and room sizes very comfortable. Modern electrical outlet pop-ups and LED lights for mirrors. Pool and workout rooms looked good, even though I had no time to use. Only disappointment was the Coffee shop employees; they need a little help with smiling...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank R3759LRdawng
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

Thank you for taking the time to write and glad you enjoyed your stay. I apologize for the less than stellar interaction at the coffee shop and appreciate your feedback so that it can be addressed. We look forward to your return.

Sunnyvale, California
Reviewed 1 week ago

The Hilton in down town Columbus is the worst hotel ever with the worst staff period, starting with the General Manager Christian Coffin. I stayed for business in over a 100 hotels, and I must say that the staff of this Hilton are the worst, unprofessional, rude, under trained and have no clue what customer service is. what do you...

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Helpful?
Thank Internationalfencing
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

The safety of our guests and our team members is our primary concern. I deeply regret that such action was necessary, though it was mid-day and only after four phone calls to address the concerns. Unfortunately, after great consideration and despite our best attempts, there was simply no alternative.

Dublin, Ohio
Reviewed 1 week ago

Everything was wonderful during our stay which really made our weekend great. Stayed at many hotels in columbus and this one is our favorite. Located near a ton of things to do and a very friendly staff that is always willing to give you suggestions of you need one.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Z5867EPjamesl
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

We recognize there are many fine options when visiting Columbus and honored that we are your favorite. Your kind words regarding the attentive service is sincerely appreciated.

Brownsburg, Indiana
Reviewed 1 week ago

We stayed one night (third floor) on New Year's Eve for a wedding reception. The room was comfortable and clean. The staff was friendly and hardworking. Negatives: The coffee place in the lobby served bad-tasting coffee. Also, the prices in the gift shop are ridiculous...similar to buying food at a moving theatre. Overall, however, relatively good value for the money.

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Helpful?
Thank PhilJ925
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

Thank you for taking the time to write. We were honored to be your host during such a special occasion and greatly appreciate your feedback.

Athens, Ohio
Reviewed 1 week ago

Was in town for the Trans-Siberian Orchestra concert, and this is a great location for anything at the Nationwide Arena. There's plenty to do in the surrounding area, from the Arena to restaurants to the North Market. The room was tight but comfortable. The desk staff was efficient, and our waiter at the hotel did well, considering we had breakfast...

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Helpful?
Thank tarmonster1
Christian C, General Manager at Hilton Columbus Downtown, responded to this review

Thank you for your note. Indeed, the hotel is centrally located to all the great things Columbus has to offer. We look forward to your return soon!

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Gallerie Bar and Bistro
Gallerie Bar and Bistro
Cuisines: American, Bar, European, Pub
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Columbus Downtown offers a contemporary presence in the eclectic urban hub of Columbus, reflecting the spirit and energy of the area and is within walking distance to over 300 dining and entertainment venues. The hotel features a stunning art collection comprised of over 150 original pieces by Central Ohio artists. The artwork is displayed in function space, guest rooms and public areas of the hotel—it sparks the imagination while enhancing a distinctive cultural experience. ... more   less 

Additional Information about Hilton Columbus Downtown

Address: 401 N High St, Columbus, OH 43215-2005
Region: United States > Ohio > Columbus
Price Range: RM781 - RM1,331 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Columbus Downtown 4*
Number of rooms: 532
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Priceline, Travelocity and Jetsetter so you can book your Hilton Columbus Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Columbus Downtown Ohio
Hotel Style:
#2 Luxury Hotel in Columbus
#2 Business Hotel in Columbus
#2 Family Hotel in Columbus
#7 Romantic Hotel in Columbus
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Columbus Downtown staff and other travellers.
22 questions
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Aurora, Ohio
4 months ago
Ohio
Santa Rosa, California
Ohio
7 months ago
Sacramento, California

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Questions? Get answers from Hilton Columbus Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on higher floors have better views. Internal rooms have views of the inside atrium only so request a room with an external view.”
 of 5 bubbles DCTravelerLA, 9 Jan 2017 | Read review
“High rooms have a beautiful view”
 of 5 bubbles jdc596, 29 Dec 2016 | Read review
“Get a room near the elevators and save a lot of steps!”
  • Loved the painting on the ceiling above the bed!
 of 5 bubbles Zebra71, 24 Nov 2016 | Read review
“Ask for a room near the elevators”
 of 5 bubbles KevRitch, 18 Nov 2016 | Read review
“If you want something quiet, you probably need to request it.”
 of 5 bubbles EMK129, 7 Nov 2016 | Read review
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