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Residence Inn Columbus Polaris

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Traveller (23)
Room & Suite (43)
Dining (28)
Overview
  • Excellent59%
  • Very good24%
  • Average7%
  • Poor4%
  • Terrible6%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star accommodation
All hotel details
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Rooms
3 Sep4 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (207)
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206 results
Traveller rating
118
49
16
10
13
Traveller type
Time of year
LanguageEnglish
118
49
16
10
13
Show reviews that mention
All reviewspool heater was brokenfront deskshopping and restaurantsfull kitchenthe ice makernice propertybedroom suitehot tubhighly recommend this propertyliving areafire piteasy accessstove topenjoyable staycheck in was a breezevery clean hotelthe air conditioning
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1 - 5 of 206 reviews
Reviewed 3 weeks ago

We were there for 4 nights. Most of the time it appeared that there was only one person on duty for the entire hotel. 1. When we arrived the pull out bed was not made. The sign said linens were in the closet - they...More

Thank Teleman123
Response from Tharaldson, Guest Relations Manager at Residence Inn Columbus PolarisResponded 3 weeks ago

Please accept our sincere apology for the service you received during your recent stay. We strive to provide our guests with an enjoyable stay, and it is disappointing to hear we fell short. We appreciate your feedback and have addressed your comments with our hotel...More

Reviewed 4 weeks ago via mobile

Wow. Very nice and clean. Breakfast A+ Nice indoor pool. Housekeeping staff is on point .. even tucked my daughters teddy bear in under the covers. We stayed in the room that has nice kitchen with everything you need. Full size fridge. Will be staying...More

Thank punderwood86
Response from Tharaldson, Guest Relations Manager at Residence Inn Columbus PolarisResponded 3 weeks ago

We are delighted to hear you had an excellent stay! We appreciate your review and recommendation. We look forward to seeing you again soon. Have a Great Day! Amy Trostle

Reviewed 12 July 2018

The place was nice for what it was. Being a Marriott/SPG traveler, it was the closest option to my office, and within walking distance. I've stayed here twice. the breakfast options are basic fare. I did get checked into a room that had obviously been...More

Thank Chris S
Response from Tharaldson, Guest Relations Manager at Residence Inn Columbus PolarisResponded 4 weeks ago

Thank you for your review. We are happy to enjoyed your stay and we appreciate your feedback. We have shared your comments with our hotel team and we look forward to seeing you again soon. Have a Great Day! Amy Trostle

A TripAdvisor Member
2
Reviewed 24 June 2018 via mobile

Very nice staff. Super clean. Staff walked me to my car late at night. Room was quiet and they accommodated my request to have a room away from people with children. Lol, I’m a light sleeper and hear everything especially when I stay in a...More

Thank A TripAdvisor Member
Response from Ashley S, Director of Sales at Residence Inn Columbus PolarisResponded 25 June 2018

Thank you for the great review on our hotel! I am thrilled to hear that our staff made you feel safe and comfortable during your stay. We believe that our staff is our most valuable asset, and I am glad that they went above and...More

Reviewed 7 June 2018

Very clean hotel. Room was large but not very comfortable. We had problems with the air conditioning. Air vents were above our heads and blew on us all night. My husband ended up with a stiff neck. Shower was great. Breakfast on the whole was...More

Thank bdarlingOhio
Response from CarlyW8865, General Manager at Residence Inn Columbus PolarisResponded 7 June 2018

Thank you for your great review on your recent stay. We are sorry for the vent set up and breakfast quality and appreciate your feedback. We hope to see you again when you are in the area. Have a Great Day! Carly Walker

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Indoor pool
Heated pool
Details
Price range
US$172 - US$250 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Mid-range Hotel in Columbus
#21 Centrally Located Hotel in Columbus
#53 Business Hotel in Columbus
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$172 - US$250 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Mid-range Hotel in Columbus
#21 Centrally Located Hotel in Columbus
#53 Business Hotel in Columbus
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (23)
Room & Suite (43)
Dining (28)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Jaydev A
8 January 2018|
Answer
Response from Emily W | Property representative |
Hello! Yes it would be our pleasure to store your luggage for you! Just let us know what we can do to accommodate you! Sincerely, Emily Walker Operations Manager
0
Votes
Nataliaiwa
29 May 2015|
AnswerShow all 4 answers
Response from Tenacity28 | Reviewed this property |
I don't think they have free shuttle service. As I recall the hotel is about 25 minutes from the airport without traffic.
0
Votes
Room Tips
"Until they improve the service and hire more people its best to avoid this hotel"
Read review
"Great access to tons of restaurants located around Polaris Mall"
Read review
"Rooms have great view(306) Windows open one couple like it HOT,so I got 2 open windows."
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"Ask for a corner room, they provide a little more space."
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