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Candlewood Suites Polaris

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Traveller (22)
360
Panoramas (4)
Pool & Beach (5)
Certificate of Excellence

About

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Certificate of Excellence
Consider us home at Candlewood Suites Hotel - Columbus/Polaris. Our property features Studios with 1 Queen Bed, Studios with 2 Double beds, and One Bedroom Suites (a queen bed plus pullout sofa) and have fully equipped kitchens with amenities such as a full size refrigerator with an ice maker, 2 burner stovetop, dishwasher, and cooking and eating utensils. Relax in an overstuffed recliner and watch a complimentary movie (a DVD player is provided in your room). Enjoy other complimentary services such as free local calls and high speed Internet access. Visit our 24 hour convenience store, or work off some stress in our Fitness Center while you do your laundry in our complimentary laundry facility. Our hotel is also pet friendly so you can bring your dog or cat as well. (Fees apply).
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Property amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Business Centre with Internet Access
Heated pool
Hot Tub
Indoor pool
Laundry Service
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
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Good to know
HOTEL STYLE
Value
Family
HOTEL CLASS
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174Reviews
183Photos
5Q+A
37Room tips
Traveller rating
  • 77
  • 41
  • 30
  • 18
  • 8
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Popular mentions
The Polaris area (my first time there) seems to be a great area to hang out in if you are visiting Columbus. There is no shortage of economic places to stay or eat at. The Candlewood Suites (an IHG Property) was on a nice quiet street with other chain hotels around it...and
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Response from Jody M, General Manager at Candlewood Suites Polaris
Responded 21 Aug 2018
Thank you for your recent stay at the Candlewood Suites Polaris. We greatly appreciate your feedback. It is nice to read that you appreciated our clean, well maintained rooms and all that the Polaris exit offers for restaurants and shopping. Hopefully, we will have the opportunity to see you again the next time you are in our area. Sincerely, Jody Mayer General Manager
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We love staying at the Candlewood when we come to town, it's a home away from home. Can I start with how outstanding the staff are? They always go above and beyond to make our stay comfortable and are so flexible with room assignments, checking out times, and linen needs. I
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What a beautiful property! I could move in. It is brand new and has great appointments The staff is outstanding! Very helpful- Anthony at the front desk in specific needs to be called out as exceptional.
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Response from Jody M, General Manager at Candlewood Suites Polaris
Responded 19 Jun 2018
Thank you for your recent stay and for taking the time to complete a review. We are glad to see that you enjoyed your stay with us and appreciated our recent renovations to our property. I will be sure to pass along your praise to Anthony as well. We hope that we have the opportunity to see you again soon. Sincerely, Jody Mayer General Manager
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My family decided to stay in this hotel because we were in the area for the Ohio Valley Region Volleyball Tournament. This hotel is great because they have alarm clocks in every room, A small store in the lobby with cheap products, a basketball hoop in the back, a big pool which
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Response from Jody M, General Manager at Candlewood Suites Polaris
Responded 16 Apr 2018
Thank you for staying with us and for taking the time to complete a review of our hotel and the area. We greatly appreciate your feedback. It is nice to read that you enjoyed your stay with us. Our hotel pool should be open later this month as renovations are winding down. Hopefully, that closure did not cause any inconvenience for you. I wanted to make one correction to your post. Unfortunately, our hotel rooms do not feature an oven. We do have a 2 burner stove top and microwave in each room, but no rooms offer an oven for baking. Thank you again for staying with us and we look forward to your return. Sincerely, Jody Mayer General Manager
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This is my second stay at this hotel, both for business, my room was clean and basically comfortable. The kitchen was fine, but all I really needed was the fridge. Somehow I could never get the temperature right, but I think that was just me. I liked having the pantry and the
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Response from Jody M, General Manager at Candlewood Suites Polaris
Responded 22 Dec 2017
Thank you for your return stay with us. We greatly appreciate that you took the time to complete a review. Our hotel is close to a small park to our south that would allow for you to run without having to drive. Lazelle Park is located just behind the Target on the southside of Lazelle road and is easily accessible without driving. Feel free to speak to our front desk staff on any return trip so that they can discuss other options as well. Thank you again for choosing to stay with us and we hope to see you again soon. Sincerely, Jody Mayer General Manager
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Professional photo exclusively commissioned by TripAdvisorCandlewood Suites Polaris
The Double Room at the Candlewood Suites Polaris
Professional photo exclusively commissioned by TripAdvisorCandlewood Suites Polaris
The Queen Studio at the Candlewood Suites Polaris
Professional photo exclusively commissioned by TripAdvisorCandlewood Suites Polaris
The Queen Studio at the Candlewood Suites Polaris
Professional photo exclusively commissioned by TripAdvisorCandlewood Suites Polaris
The Queen Studio at the Candlewood Suites Polaris
Professional photo exclusively commissioned by TripAdvisorCandlewood Suites Polaris
The Queen Studio at the Candlewood Suites Polaris
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12345622
The Candlewood Suites Polaris charges a $15 fee for the 1st night then $10 per night after, not to exceed $145 per stay for pets. This is not a per pet fee.
1 vote
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How old is your checkin age
The State of Ohio law for the age of an individual renting a room is 21.
0 votes
You should not have any issues with ice machines not working in your freezer in the room. Most of the time guests do not turn on the ice makers to have them begin to make ice as we clean out the freezer after each guest departs and place the ice makers in the off position. We do not have ice machines in any other way on property other than the ones in the rooms. All rooms are thoroughly cleaned after each and every guest departure. While there may be a heavy smoke smell in our smoking rooms you should not feel like our housekeeping staff does not take cleaning smoking rooms as serious as our non-smoking rooms. Thank you for considering our hotel and I apologize for the delay in responding to your question. I recently became the new General Manager at the property and it took a little longer to gain access to Trip Advisor. Sincerely, Jody Mayer General Manager
0 votes
Dear Rita, Unfortunately, our shuttle service is limited to 3 miles radius. However, if you call one of our front desk associates at 614-436-6600, they'll be more than happy to assist you scheduling an airport pick up with one of the cab service we usually use. The rate range between $30 and $40.
0 votes
We do not have a shuttle to or from the airport. Our shuttle is limited to a three mile radius of the hotel. However we would be glad to coordinate transportation through one of the companies we use. Bryan Moore, General Manager
0 votes
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""Close to Polaris fashion Place, Polaris Towne Center, IKEA, Cabela's, and Costco." "Has a pool" "Many restaurants nearby""
"View the hotel like a short term apartment, grocery stores near by"
"Make sure you don't get a queen size bed if there are two of you."
"One bedroom suites are very nice and roomy."
"Ground floor"
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PRICE RANGE
US$90 - US$152 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
candlewood suites polaris hotel columbuscandlewood suites columbuscandlewood columbuscolumbus candlewood suites
LOCATION
United StatesOhioColumbus
NUMBER OF ROOMS
122
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