Best Western Suites
1133 Evans Way Ct, Columbus, OH 43228
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Avg. RMÂ 485 /night, 12/5 - 12/6
RMÂ 582
per night
RMÂ 498
per night
RMÂ 413
per night
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4.5
#23 of 166 hotels in ColumbusLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Located in Columbus,OH, the Best Western Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Kids stay free
Business Centre with Internet Access
Meeting rooms
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Breakfast buffet
Vending machine
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
Room features
Air conditioning
Desk
Housekeeping
Seating area
Coffee / tea maker
Microwave
Flatscreen TV
Complimentary toiletries
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Family
Languages Spoken
English
Location
1133 Evans Way Ct, Columbus, OH 43228
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 39 out of 100
39
Port Columbus Intl Airport
22.5 km•
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Rickenbacker Airport
25.7 km•
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Car Hire
29 Restaurants
within 1 kilometer
2 Attractions
within 1 kilometer
Reviews
4.5
662 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Best Western Suites earns rave reviews for its value, with guests frequently praising the complimentary breakfast and roomy accommodations, despite occasional remarks on the higher price point. The hotel's atmosphere is often described as modern and inviting, with beautiful rooms contributing to a clean and welcoming vibe. The cleanliness of the premises, especially the well-kept pool and hot tub, consistently receives accolades.
Service at Best Western Suites is another highlight, with the staff's friendliness and efficiency often called out, particularly the breakfast service. While the rooms are generally seen as clean, modern, and boasting effective noise cancellation, a few guests have reported issues with climate control and lighting. Amenities, including the quiet rooms, delectable breakfast, and the pool and hot tub, are popular among travelers.
Atmosphere
Inviting
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Attentive
Amenities
Outstanding
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Detailed Reviews
Hotel's Favourite
My husband and I came to Columbus for two nights and we stayed at this hotel. We had a king-size suite. The bed was comfortable, but the room smelled a little musty, but we got used to it and it didn’t really bother us. It was very clean and up kept well and the staff was very friendly. The breakfast in the morning was fantastic also! Great pool and small but useful fitness room. Thanks for the hospitality. Room 204
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cynthia Hampton, General Manager at Best Western Suites
Responded 28 Aug 2023
Hi Amanda, Thank you for staying with us. I am glad you enjoyed your stay, Hope you choose to stay with us again if you are in the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I routinely travel back and forth between northern Michigan and Florida,and one of my overnight stops is just outside Columbus,at this place.
I've stayed here many times,and the both the conditions,and the service have been outstanding,although they need to get back to having real breakfasts,not just the grab n go.Better yet,let the customer decide which one they want.
Rooms are well planned,and separated from the lobby to reduce noise, as is the ice maker,back near the pool area.
I'll be back in the spring!
I've stayed here many times,and the both the conditions,and the service have been outstanding,although they need to get back to having real breakfasts,not just the grab n go.Better yet,let the customer decide which one they want.
Rooms are well planned,and separated from the lobby to reduce noise, as is the ice maker,back near the pool area.
I'll be back in the spring!
Read more
Date of stay: October 2020Trip type: Travelled on business
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cynthia Hampton, General Manager at Best Western Suites
Responded 12 Nov 2020
Thank you for staying with us. I am glad you enjoyed your stay. We are looking into a better grab-n-go breakfast where you can pick your own items and some of them be hot items. The Covid-19 has us doing things a little different due to the restrictions. I look forward to seeing you again in the spring, maybe things will be back to normal by then.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
I travel back and forth from Florida to northern Michigan about every six months and this place is one of my favorite hotels for a number of reasons.
First of all,both Margaret and Angela are very cordial and professional,and that's where a great experience always starts.
Margaret put me up on the second floor and in a room facing the backside,where it's a great deal quieter.
Only downside was that the ice machine wasn't working,and a hotel this size needs more than one.
Margaret was most accommodating and went next door to get a bag of ice which I used to replenish my cooler.
One really appreciated item that is needed in all hotels was the drop in disposable bath mat for the tub/shower combination that provided sure footing when showering.
...That is being thoughtful!
TV and internet worked flawlessly and were easy to use.
Next morning they had a full hot breakfast,not that "grab n go nonsense" that is blamed on the Covid fraud,but in reality is just a cost saving measure.
That great breakfast was the perfect way to start a day.
Absolutely one of my best hotels.
Good job you guys.
:)
First of all,both Margaret and Angela are very cordial and professional,and that's where a great experience always starts.
Margaret put me up on the second floor and in a room facing the backside,where it's a great deal quieter.
Only downside was that the ice machine wasn't working,and a hotel this size needs more than one.
Margaret was most accommodating and went next door to get a bag of ice which I used to replenish my cooler.
One really appreciated item that is needed in all hotels was the drop in disposable bath mat for the tub/shower combination that provided sure footing when showering.
...That is being thoughtful!
TV and internet worked flawlessly and were easy to use.
Next morning they had a full hot breakfast,not that "grab n go nonsense" that is blamed on the Covid fraud,but in reality is just a cost saving measure.
That great breakfast was the perfect way to start a day.
Absolutely one of my best hotels.
Good job you guys.
:)
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Date of stay: October 2021Trip type: Travelled on business
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cynthia Hampton, General Manager at Best Western Suites
Responded 17 Oct 2021
Thank you for staying with us. I am glad you enjoyed your stay. We look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When booking through Hotels.com we requested: "no room next to ice or vending machines, stairway door, or elevator please". Well, even though I reminded her of our request at check in, she still put us in the only room across the hall from vending and ice machines, the swimming pool door, and worst of all directly next door to the swimming pool pump room.
So, even with the tv on, we listened to doors slam and the loud pool pump constantly run from 3pm till 10pm when they turn the pumps off. However, we were awakened early next morning when the pumps were turned back on. This truly was our "room from hell" that I suspect everyone experiences, hopefully only just once.
Outside of the desk clerk that made sure we received the room we did NOT want, the staff was favorable, and friendly and the room was clean. So, all I can say is if you stay at this Best Western, don't let them put you in room # 137.
So, even with the tv on, we listened to doors slam and the loud pool pump constantly run from 3pm till 10pm when they turn the pumps off. However, we were awakened early next morning when the pumps were turned back on. This truly was our "room from hell" that I suspect everyone experiences, hopefully only just once.
Outside of the desk clerk that made sure we received the room we did NOT want, the staff was favorable, and friendly and the room was clean. So, all I can say is if you stay at this Best Western, don't let them put you in room # 137.
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Date of stay: June 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cynthia Hampton, General Manager at Best Western Suites
Responded 16 Jul 2020
I want to apologize for being late to respond to you, I was away from being ill. When you book reservations through the third parties we do not receive the comments or request to our computer. Always call the hotel direct with any request, however when you asked at check in this should have be taken care of unless we had no other rooms available. You can hear the pump from room 137 that is why we turn it off when a guest checks in and back on around 9am. I am sorry things did not go well with your stay. I hope you give us another chance to make it right.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Walls are paper thin. Heard people in the hallway until 1130pm. Can easily hear complete conversations and every door open and slam.
As another reviewer notes, the exercise room doesnt officially open until 8am. I was "lucky" that the overnight manager let me in at 5am (while complaining the whole time about how busy he was and what a terrible night he had had), but I probably should have just worked out in my room. The treadmill would not turn on. The buttons on the elliptical were barely responsive and even then the program did not follow my requested workout plan (maximum workout level of 36 instead of 10!! That was tough!). There are no sanitizing wipes or towels for cleaning equipment.
Also as another reviewer noted, the floors are laminate, not carpet. I'm still on the fence as to if I like that or not. Would have been nice to at least have a rug.
The internet cut in and out. Had to constantly re-enter password. Very frustrating.
I need a hotel to get a good nights sleep, catchup on work, and to exercise after sitting in a car or conference all day. This hotel did not meet those basic standards for what I need.
There are plenty of alternatives in the area. Wish I had chosen one of them.
As another reviewer notes, the exercise room doesnt officially open until 8am. I was "lucky" that the overnight manager let me in at 5am (while complaining the whole time about how busy he was and what a terrible night he had had), but I probably should have just worked out in my room. The treadmill would not turn on. The buttons on the elliptical were barely responsive and even then the program did not follow my requested workout plan (maximum workout level of 36 instead of 10!! That was tough!). There are no sanitizing wipes or towels for cleaning equipment.
Also as another reviewer noted, the floors are laminate, not carpet. I'm still on the fence as to if I like that or not. Would have been nice to at least have a rug.
The internet cut in and out. Had to constantly re-enter password. Very frustrating.
I need a hotel to get a good nights sleep, catchup on work, and to exercise after sitting in a car or conference all day. This hotel did not meet those basic standards for what I need.
There are plenty of alternatives in the area. Wish I had chosen one of them.
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Date of stay: March 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BWManagerCynthia, General Manager at Best Western Suites
Responded 8 Mar 2020
I want to apologize to you for the problems you encountered while staying with us. I also want to thank you for your feedback. We are not always aware of the things that aren't working properly unless a guest brings it to our attention. I will see that they are taken are of right away. I hope you give us another chance to make it right. Again I am sorry.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed at this hotel on the way back from Florida,and will definitely stay here again next fall,when I head south.
Met Margaret when I checked in, and she was extremely pleasant and cordial.
Got a first floor room not far from the lobby,but noticed that the rooms were separated by sound proof doors to the lobby,and breakfast area.I notice details,and could sense that a lot of thought went into the design of this place,and I could also sense this franchise was locally owned,rather than corporate.
Also clever how the ice machine and the pool are at the end of the hallway,again separated by sound proof doors that keep the rooms quiet!
The room itself, was very spacious,and well appointed.
High ceilings,and good lighting,along with quick and easy Wi Fi connections.
Nice desk,and comfortable computer chair.
King size bed was nice and firm,with a pillow top pad over it,and I slept like a rock.
Heat and AC controls were easy to use,and accurate.
Bathroom was a big improvement over the standard version.
It's a very spacious walk in shower only,with adjustable shower head,and a nice, safe, non slip floor,along with a grab rail on the side.
Lighting and venting were more than adequate.
Next morning,because of the virus problem, the normal hot breakfast was replaced by a "Grab bag" alternative, which wasn't too bad.
it consisted of a muffin,a nutrition bar,yogurt cup,along with spoon and napkin.
Choice of juices,and coffee were also available in the breakfast room.
Met Howie at the counter,and had a brief conversation,and then was offered a complimentary copy of USA Today,which I took with me.
Both Howie and Margaret were a pleasure to deal with in spite of the stresses I'm sure they were both under because of the virus.
...True professionals,both of them!
Hope to see them again next fall, when I head back to Florida for the winter.
Met Margaret when I checked in, and she was extremely pleasant and cordial.
Got a first floor room not far from the lobby,but noticed that the rooms were separated by sound proof doors to the lobby,and breakfast area.I notice details,and could sense that a lot of thought went into the design of this place,and I could also sense this franchise was locally owned,rather than corporate.
Also clever how the ice machine and the pool are at the end of the hallway,again separated by sound proof doors that keep the rooms quiet!
The room itself, was very spacious,and well appointed.
High ceilings,and good lighting,along with quick and easy Wi Fi connections.
Nice desk,and comfortable computer chair.
King size bed was nice and firm,with a pillow top pad over it,and I slept like a rock.
Heat and AC controls were easy to use,and accurate.
Bathroom was a big improvement over the standard version.
It's a very spacious walk in shower only,with adjustable shower head,and a nice, safe, non slip floor,along with a grab rail on the side.
Lighting and venting were more than adequate.
Next morning,because of the virus problem, the normal hot breakfast was replaced by a "Grab bag" alternative, which wasn't too bad.
it consisted of a muffin,a nutrition bar,yogurt cup,along with spoon and napkin.
Choice of juices,and coffee were also available in the breakfast room.
Met Howie at the counter,and had a brief conversation,and then was offered a complimentary copy of USA Today,which I took with me.
Both Howie and Margaret were a pleasure to deal with in spite of the stresses I'm sure they were both under because of the virus.
...True professionals,both of them!
Hope to see them again next fall, when I head back to Florida for the winter.
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Date of stay: April 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BWManagerCynthia, General Manager at Best Western Suites
Responded 19 Apr 2020
Thank you for taking the time to let us know how we are doing. Margaret and Howie are a great asset to our hotel family. They have been with us many, many years. I am glad you enjoyed your stay with us even during the virus situation. We look forward to seeing you in the fall. Maybe you can enjoy the pool and breakfast when you return.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Just spent one night here instead of making 2 hour drive home late at night after getting together with friends. Definitely met expectations and quality for price. No complaints. They had one of the best breakfasts I’ve had at a hotel in a long while. Many hot (eggs, meat, waffles, biscuits and gravy) and cold options, along with lots of fresh fruit. They had 2 workers staffed just to work breakfast and they were both very diligent with keeping everything filled, and also area cleaned. I got a very clean impression from the hotel itself. Our room was very clean and bed was comfy as well.
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Date of stay: June 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cynthia Hampton, General Manager at Best Western Suites
Responded 9 Aug 2021
I am glad you enjoyed your stay with us. We do have two breakfast attendants which makes things run smooth. I hope you do stay with us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The good - The room was big.
The bad - The bathroom was tiny. Tiny door, couldn’t fit 2 people in at the same time. Bed was lumpy and sunken in the middle. Vending machine had expired items, which we didn’t know till we already purchased them. We tried to hook up our Apple TV (which we always do at hotels) and after talking to the front desk girl a couple times, we were told the manager said not to bother him anymore with our questions. So we never got it working. We received a gift bag for being Best Western members, and one of the items was already opened. We asked for late check at 1 out and received a call asking when we’re we leaving and then a knock at the door asking when were we leaving. Very frustrating. We found stains on the couch and furniture and the tub was leaking at the tile. The water pressure on the bathroom sink was very low, hard to brush teeth/wash face. The walls are paper thin. We could hear talking in other rooms, yelling in the halls in the middle of the night, cleaning staff early in the morning talking loudly, the guy above us had a coughing fit which made us feel nervous in Covid times, and then we could hear him filling up his jacuzzi. Didn’t sleep well with all that noise.
We will not stay here again.
The bad - The bathroom was tiny. Tiny door, couldn’t fit 2 people in at the same time. Bed was lumpy and sunken in the middle. Vending machine had expired items, which we didn’t know till we already purchased them. We tried to hook up our Apple TV (which we always do at hotels) and after talking to the front desk girl a couple times, we were told the manager said not to bother him anymore with our questions. So we never got it working. We received a gift bag for being Best Western members, and one of the items was already opened. We asked for late check at 1 out and received a call asking when we’re we leaving and then a knock at the door asking when were we leaving. Very frustrating. We found stains on the couch and furniture and the tub was leaking at the tile. The water pressure on the bathroom sink was very low, hard to brush teeth/wash face. The walls are paper thin. We could hear talking in other rooms, yelling in the halls in the middle of the night, cleaning staff early in the morning talking loudly, the guy above us had a coughing fit which made us feel nervous in Covid times, and then we could hear him filling up his jacuzzi. Didn’t sleep well with all that noise.
We will not stay here again.
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Date of stay: October 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cynthia Hampton, General Manager at Best Western Suites
Responded 3 Nov 2020
I can only apologize for all the problems you have encountered while staying with us. I am sorry this is not the norm for our hotel. I hope you give us another chance to provide you with excellent customer care.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was very clean beautiful with an accomadating staff. Due to the nature of the appointment earluer in the, we had a special request when we made the reservation. The hotel staff was extremely helpful with fulfilling this much needed assistance. We cannot thank the staff enough for their going the extra mile to make our stay as pleasant as pissible.
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Date of stay: May 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BWManagerCynthia, General Manager at Best Western Suites
Responded 8 May 2020
Thank you for taking time to let us know how we are doing. I am glad you enjoyed your stay and hope all went well with your appointment. I will pass along your thanks to the staff and hope to see you again if you are ever in the Columbus area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were traveling through during some really rough weather . . . snow, sleet, rain. Am glad we got this place. It was easily found off the interstate. The staff was very nice; the room very nice. We enjoyed our brief stay. I highly recommend this Best Western. The breakfast items provided were the very best we had encountered in our weeklong travels (although limited because of Covid).
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Review collected in partnership with Best Western
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cynthia Hampton, General Manager at Best Western Suites
Responded 25 Feb 2021
We have had a lot of snow this year, which makes us the perfect place to stop being right along I-70. Thank you for giving us a recommendation. Hope to see you again when we can offer our pool and hot breakfast again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Almost all BW's breakfast hours are 6 -9 am 9:30 on weekends.
It wasn't when I was there a couple of months ago, as well as a severely curtailed breakfast program that was called "grab n go."
This over hyped virus is providing these hotels a convenient excuse to cut their operating costs,and a gullible public is buying into it.
Makes no sense other than that when you can walk next door,or across the street,and go to a restaurant with full service.
The pool,like the breakfasts,are cut to save money.
"They are definitely leading the way in carrying the brand as a whole for having the best services in all categories. The only place I choose"Read full review
"The pool was in fact crowded by 3 families whose kids was out of control. The kids kept wanting to jump in and out of the pool to the hottu"Read full review
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PRICE RANGE
RMÂ 454 - RMÂ 605 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western columbus, best western hotel columbus, columbus best western
LOCATION
United StatesOhioColumbus
NUMBER OF ROOMS
52
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Best Western Suites
Which popular attractions are close to Best Western Suites?
Nearby attractions include Average Joe's Hilliard (0.8 km) and AMC Columbus 10 (0.9 km).
What are some of the property amenities at Best Western Suites?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Western Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Suites?
Guests can enjoy free breakfast during their stay.
What are some restaurants close to Best Western Suites?
Conveniently located restaurants include Handel's Homemade Ice Cream & Yogurt, Frank's Fish and Seafood Market, and Culver's.
Are there opportunities to exercise at Best Western Suites?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Best Western Suites?
Yes, laundry service and self serve laundry are offered to guests.
Does Best Western Suites offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Best Western Suites?
Many travellers enjoy visiting German Village (13.9 km), Kelton House Museum & Garden (14.4 km), and Thurber House (14.3 km).
Is Best Western Suites accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.