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Best Western Suites

398 reviews
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Traveller (18)
Room & Suite (41)
Pool & Beach (7)
Overview
  • Excellent55%
  • Very good30%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“hot tub”(19 reviews)
“bob evans”(10 reviews)
“breakfast room”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Best Western Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (398)Write a Review
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Traveller rating
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11
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LanguageEnglish
208
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43
13
11
Show reviews that mention
All reviewshot tubbob evansbreakfast roombreakfast choicesdefinitely stay at this hotel againmusty smellgreat hotelgreat staywould recommend this hotel to anyonebeds were very comfortablecolumbus areabagelsclean hotelupon checkone night stayconvenient locationking bed
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11 - 15 of 397 reviews
Reviewed 20 November 2017 via mobile

The room was advertised as a suite but it wasn’t. Stains on the walls, stains all over the pull out bed, nasty old bathroom. Nasty carpet. Dust all over the desk. The good thing is that the linens were clean and there were no bed...More

Thank Steve D
Response from BWManagerCynthia, General Manager at Best Western SuitesResponded 3 December 2017

I am so sorry you were disappointed with your stay. Thank you for the feedback, I will check this room to see who is dropping the ball. We take pride in our guest satisfaction scores. We are recently renovated and the design is chosen by...More

Reviewed 19 November 2017

Nasty hotub and the amount of money I paid don't ever go to this hotel. My hotub was dirty and the place had 🐜.. The breakfast was cheap also for the amount of money you pay there. And the amount of money you pay there...More

Review collected in partnership with Best Western
Thank 972dwightw
Response from BWManagerCynthia, General Manager at Best Western SuitesResponded 21 November 2017

I am sorry you did not have a great stay with us. I checked your reservation and it was booked through a third party for a room with 2 queen beds on the first night and a additional room was reserved through Expedia for the...More

Reviewed 9 November 2017

Last Spring my wife and I traveled to St Louis Mo to visit with our youngest daughter and her family to celebrate our Ist great grandndaughter. The Breakfast area at that time was in a vitual mess.I left a pointed review with Trip Advisor and...More

Review collected in partnership with Best Western
Thank 982lutzs
Response from BWManagerCynthia, General Manager at Best Western SuitesResponded 3 December 2017

Thank you fro taking time to respond to the survey. We have become the half-way mark for a lot of people traveling from NY to the MO area. We have recently renovated. I am glad you came back to check us out and enjoyed your...More

Reviewed 6 November 2017 via mobile

This was my first stay at this property and I was rather disappointed. Cindy was very kind about giving me an upgrade and I certainly do appreciate that. But the front desk staff didn’t really impress me much. Samir was pretty nice and helpful to...More

Thank Joe S
Response from BWManagerCynthia, General Manager at Best Western SuitesResponded 11 November 2017

First and above all I want to apologize for the way you were treated while you were staying with us. I do remember our conversation when you were reserving your room. I will apologize for the staff coming across to you as rude. We do...More

Reviewed 5 November 2017

Roomy and extra sofa bed for guest if needed. My hubby and I loved this room! I also liked my room way better than my friend's room when I visited her at the Holiday Inn Express. I'll always look for a Best Western on all...More

Review collected in partnership with Best Western
Thank K7681EUjackiep
Response from BWManagerCynthia, General Manager at Best Western SuitesResponded 11 November 2017

Our rooms a much bigger than the Holiday Inn Express. I am glad you liked your room. Hope you chose us again on your next stay in Columbus.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$94 - US$136 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Best Value Hotel in Columbus
#10 Family Hotel in Columbus
#26 Business Hotel in Columbus
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$94 - US$136 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Best Value Hotel in Columbus
#10 Family Hotel in Columbus
#26 Business Hotel in Columbus
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (18)
Room & Suite (41)
Pool & Beach (7)
Dining (2)
Hotel & Grounds (27)
Bathroom (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Larry h
27 September 2016|
Answer
Response from Mel P | Reviewed this property |
Give them a call, or check your e-mail confirmation reservation.
0
Votes
301diana
6 November 2015|
AnswerShow all 4 answers
Response from BWManagerCynthia | Property representative |
Hi, I am sorry we are not pet friendly. We do have other hotels in the area that will accept pets like the Laquinta, Hawthorne, and others.
0
Votes
301diana
6 November 2015|
AnswerShow all 2 answers
Response from ahaskell | Reviewed this property |
No pets.
0
Votes
Room Tips
"room 202 or 201"
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"Farther down the hall from the lobby, and upstairs if you don't like to hear footsteps overhead."
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"If you are needing a room in this area, highly recommended for value."
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"Elevators were separated from room hallways by extra doors so noise was minimal in rooms."
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