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Crowne Plaza Columbus Downtown

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Traveller (108)
Room & Suite (89)
Dining (4)
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Overview
  • Excellent30%
  • Very good39%
  • Average19%
  • Poor8%
  • Terrible4%
Travellers talk about
“max and ermas”(13 reviews)
“nationwide arena”(42 reviews)
“valet parking”(35 reviews)
AMENITIES
Wifi
Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (522)
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Show reviews that mention
All reviewsmax and ermasnationwide arenavalet parkingcovered walkwaycolumbus downtownthe club loungeshort northfront desk staffhotel barself parknorth marketnice staycorner roomshower headwould stay here againfitness roombed was comfortable
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11 - 15 of 517 reviews
Reviewed 30 January 2018

this hotel is well located near the city center. Unfortunately the hotel is quite noisy which is obviously problematic. There is no real breakfast area so you are directed outside of the hotel in a diner nearby... and the price of the breakfast is really...More

1  Thank jeremy_violino
Response from IHGService, Guest Relations Manager at Crowne Plaza Columbus DowntownResponded 14 February 2018

Hello jeremy_violino, Thank you for taking the time to write us your review and for choosing to stay with us. Our location is indeed ideal being centrally located and I'm glad you find it convenient to your needs and also to have been at your...More

Reviewed 24 January 2018

The hotel service was nice and the reception for rewards members was very nice. Good service, good food. The hotel needs updated. Hallways were kind of dingy and needs new carpet. Rooms, in particular bathrooms need updated.

Thank Tim B
Response from Rebecca G, Director of Sales at Crowne Plaza Columbus DowntownResponded 20 February 2018

Thank you for sharing your experience feedback! We are glad that you enjoyed your time with us. We are planning a full renovation later this year, so please keep us in mind for future trips to Columbus.

Reviewed 16 January 2018

I traveled to Columbus on business and found this property to be very nice and accommodating. The rooms were very nice and the staff was nice as well. I enjoyed my stay and I am certain that I will be back when in town on...More

Thank DonandLisaFromUSA
Response from Rebecca G, Director of Sales at Crowne Plaza Columbus DowntownResponded 19 January 2018

We are glad you enjoyed your stay with us! Thank you for sharing your feedback. We look forward to having you stay with us again the next time you are in town.

Reviewed 30 November 2017

First off, the front desk was completely unprepared for the volume of people who were trying to check in at the same time on Sat. at 3:30p on 11/25. It seemed to be way understaffed. The lone person at the front desk was trying to...More

1  Thank Sean Jamie S
Response from Rebecca G, Director of Sales at Crowne Plaza Columbus DowntownResponded 19 January 2018

Thank you for sharing your feedback on your experience with us. I will share with our staff members so we may improve our services for future guests. The next time you are in Columbus, we hope that you will choose to stay with us again.

Reviewed 20 November 2017

Overall, the Crowne Plaza was a decent stay, and was in a good location for downtown dining and night spots. In general, the hotel and rooms seem dated, but the rooms were clean and comfortable, and I ended up with a good night sleep. The...More

Thank Matt S
Response from Rebecca G, Director of Sales at Crowne Plaza Columbus DowntownResponded 21 November 2017

Thank you for staying with us! We do appreciate your feedback. Plans are underway to have the hotel renovated and updated in 2018. We hope that you will stay with us again the next time you are in Columbus.

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$131 - US$279 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Business Hotel in Columbus
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$131 - US$279 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Business Hotel in Columbus
Room types
Suites, Non-Smoking Rooms
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Traveller (108)
Room & Suite (89)
Dining (4)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
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mauneja
5 July 2017|
AnswerShow all 5 answers
Response from Campers1963 | Reviewed this property |
I would check with the hotel before making a reservation
0
Votes
avermsm
7 March 2017|
AnswerShow all 7 answers
Response from BFitzpatrick33 | Property representative |
Bed bugs are a very serious issue in our industry today. This is not a subject to be taken lightly and one that is acted on immediately. Although we have our hotel inspected regularly for any evidence of bed bugs, we also... More
0
Votes
nitroliz
22 November 2016|
AnswerShow all 2 answers
Response from BFitzpatrick33 | Property representative |
Thank you so much for letting us know how much you enjoyed the bed as well as your stay at Crowne Plaza Columbus Downtown. We use Serta Emerald Suite beds throughout the hotel and agree, they are fantastic! We hope to see... More
1
Vote
Room Tips
"If in the Lofts, don't want a room above Max & Erma's. Also ask for a standard sized pillow"
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"Top floors, provide the best views and have the executive-sized rooms."
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"Become a club member."
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"I don't think there is a good view from any of the rooms so take what you get"
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