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Crowne Plaza Columbus Downtown

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Crowne Plaza Columbus Downtown
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445 Reviews from our TripAdvisor Community

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Showing 441: English reviews
Reviewed 16 September 2016 via mobile

In town for a convention across the street. First opportunity to stay on the club level. Staff was friendly and helpful. I had two beds all to myself, so the room was a little cramped. The furnishings were fine. There were little things like wallpaper starting to peel in the halls. A complaint I have is not being able to...

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Helpful?
Thank Bfhat
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

We sincerely appreciate you taking the time to share this review and for bringing these issues to our attention. We will be certain to address your concerns and hope that your next stay with us exceeds your expectations. Thank you for being a loyal guest; we look forward to your next visit. Dirk Bengel General Manager Crowne Plaza Columbus Downtown

Commerce City, Colorado
Reviewed 13 September 2016 via mobile

I enjoyed my stay at this Crowne Plaza. The room was nice, well kept, had a fridge and the wifi worked well. I really like the Seattle's Best in-room coffee too. The hotel is in the Arena District and has quick foot access to High Street (where all the nightlife is), as one side of the hotel abuts High Street....

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Helpful?
Thank Christopher K
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

First of all, I just wanted to say that out of all of the hotels in downtown Columbus, we are pleased that you chose to stay at the Crowne Plaza. Thank you for your feedback on the amenities; any type of review we receive from our guests is very helpful. Hope to see you again soon! Dirk Bengel, General Manager...

Indianapolis, Indiana
Reviewed 12 September 2016

Well to start with we stayed here a few years ago but I forgot to review then but we clearly had a good stay because we came back. The rooms are well maintained and nicely decorated. We had a large king with as small couch and chair. Plenty of room to spread out and nice and clean. There is a...

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Helpful?
Thank ret1sg82abn
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you for taking the time to share your review of Crowne Plaza Columbus Downtown! Guest satisfaction is our number one priority and we are happy to hear that you thoroughly enjoy your stay each and every time. We look forward to having you back soon! Dirk Bengel, General Manager Crowne Plaza Columbus Downtown

Jonesboro, Arkansas
Reviewed 27 August 2016

It first started at the reception desk when I, along with 2 other co-workers went to get our rooms. During the registration I gave the clerk our credit card and he began working with me as I was checking us in. When the second employee came up he completely began to ignore me and spoke with him. He then asked...

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Helpful?
Thank kjoldham
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

We sincerely appreciate you selecting the Crowne Plaza during your recent trip to Columbus. I apologize for the inconveniences you experienced during your visit with us and assure you this is not typical. I hope that you will allow us the opportunity to serve you better in the future. Dirk Bengel, General Manager Crowne Plaza Columbus Downtown

USA
Reviewed 23 August 2016

Columbus was rebuilt during the last ten years in this area and it appears they did it around this hotel without touching it. The land locked feeling does not impact the comfort of rooms once you are inside enjoying what appears to be updated and refurbished areas. The upper floors have complementary food but not working on the weekends so...

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Thank dlsmissionary
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

We appreciate your sharing your recent experience with us as it helps us target areas for growth. We will share your comments with the staff and sincerely apologize for the issues you experienced. We do hope that we have the opportunity to serve you again in the future. Dirk Bengel, General Manager Crowne Plaza Columbus Downtown

Columbus
Reviewed 23 August 2016 via mobile

The hotel staff and sales staff are top notch. I have held business meetings here and Melissa in sales is the best there is. The bar staff is also fantastic. The hotel could use an update but the service greatly outweighs this.

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Helpful?
Thank Kevin L
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you for taking the time to share this 5-Star review! Guest satisfaction is our number one priority and we are happy to hear that you thoroughly enjoy your stay each and every time. Thank you for the kind words regarding our staff; we truly appreciate your business and look forward to having you back soon! Dirk Bengel, General Manager...

Reviewed 19 August 2016

The room was great and big, excellent aircondition. Very nice staff. Excellent cleaning. But the breakfast was bad. I asked for bread, they answered they only had fruit that day. And there was little food. The tables so big, for 8-10 people, and impossible to have a quiet, intimate breakfast if you wanted to. I went to the diner next...

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Helpful?
Thank Mariann S
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank your for selecting our hotel during your recent trip to Columbus. I am sorry to hear that your stay did not meet the high standards guest expect when staying at Crowne Plazas. We appreciate your feedback and will follow up with the appropriate departments to ensure your next stay exceeds expectations. We hope you allow us the opportunity to...

Mesquite, Nevada
Reviewed 17 August 2016 via mobile

Excellent facilities, very convenient to the convention center and arena, parking is nearby and expensive for self parking, the hotel offers valet parking at a price that may be worth it. There is an outstanding bar on the premise but the restaurant is next door, Max and Ermas, a local informal gathering place.

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Thank Brian M
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you for taking the time to share your review. We sincerely appreciate your kind words regarding the Boulevard Bar and I am happy to hear that you enjoyed your stay. We hope you had a nice weekend in Columbus and hope to have you back soon! Dirk Bengel, General Manager Crowne Plaza Columbus Downtown

Reviewed 15 August 2016 via mobile

In town this week for IFLA library conference and the hotel is right across the street. Great location, clean room, friendly staff. Good hot breakfast, and in - room fridge too. Just wish the washroom door shut and the coffee shop was actually open when advertised . Had to go across street to the Hyatt for coffee and muffins. Otherwise...

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Helpful?
Thank Crc M
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you for your thoughtful review! I would love to share your comment about the bathroom door with engineering so that it can be fixed as well as speak with you about your coffee shop experience. We appreciate you bringing that to our attention and I apologize for the inconvenience it caused you; please call us at 614-461-2686 so we...

Lebanon, Ohio
Reviewed 14 August 2016

We stay here every year when we go to the convention right across the street. Convenient covered walkway keeps you out of the weather. Check in is always easy. Big tip here,,,,pay a couple of dollars more and stay on executive floor,,,12th. Very quiet. Max and Ermas 25 feet out front door. Can't go wrong staying here.

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Helpful?
Thank John J
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you for taking the time to share this 5-Star review! Guest satisfaction is our number one priority and we are happy to hear that you thoroughly enjoy your stay each and every time. We truly appreciate your business and look forward to having you back soon! Dirk Bengel, General Manager Crowne Plaza Columbus Downtown

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located in the Arena District, the Crowne Plaza Hotel Columbus Downtown is attached to Nationwide Insurance and directly across the street from and attached to the Greater Columbus Convention Center. This upscale downtown Columbus hotel is within walking distance of the North Market and fashionable Short North Neighborhood all packed with unique shopping, dining, and nightlife. Nationwide Arena, home of the Columbus Blue Jackets and host to live performances year-round, and Huntington Park, home of the AAA Columbus Clippers, are just blocks away and are bordered by cobblestone streets lined with trendy restaurants and cafes. Our Hotel features a state of the art business center, coffee bar, and enjoy our tapas and wine menus at our Boulevard Bar. Take in a live concert at the LC Pavilion or sit back and enjoy a movie at the Studio Movie Grill. We are close to other Columbus destinations including the Museum of Art, COSI, Historic German Village, Victorian Village, and The Ohio State University. The Crowne Plaza Hotel Columbus Downtown provides a perfect setting for successful business meetings, memorable social gatherings, and exquisite wedding receptions. ... more   less 

Additional Information about Crowne Plaza Columbus Downtown

Address: 33 East Nationwide Blvd., Columbus, OH 43215
Region: United States > Ohio > Columbus
Price Range: RM660 - RM1,352 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Columbus Downtown 3.5*
Number of rooms: 377
Reservation Options:
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Also Known As:
Crowne Plaza Columbus Downtown Hotel Columbus
Columbus Crowne Plaza
Crowne Plaza Columbus Downtown Ohio
Hotel Style:
#38 Business Hotel in Columbus
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Columbus Downtown staff and other travellers.
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Questions? Get answers from Crowne Plaza Columbus Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay here.”
 of 5 bubbles jxw1113, 7 Nov 2016 | Read review
“802 is away from the noise, good view too.”
 of 5 bubbles WestCoast_Peach, 28 Sep 2016 | Read review
“Check the Hyatt first...”
 of 5 bubbles dlsmissionary, 22 Aug 2016 | Read review
“Ask for a room with a view in the upper floors. I did, and I got it.”
 of 5 bubbles marianns388, 19 Aug 2016 | Read review
“Our third floor end room had a view of the convention center and the sister hotel The Lofts.”
  • View of our third floor end unit room.
  • View from our third floor end unit.
 of 5 bubbles , 25 Jul 2016 | Read review
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