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Sheraton Columbus at Capitol Square Hotel

TravelocityUS$139*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$176*
US$139*
US$176*
US$139*
US$176*
US$139*
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Sheraton Columbus at Capitol Square Hotel
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446 Reviews from our TripAdvisor Community

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Long Beach, California
Reviewed 4 days ago NEW

Unless you have business at the State Capitol, it is tough to figure out how this location has advantages over other hotels in the city. The hotel is clean and the layout is normal, nothing to write home about; you would expect this from any hotel. This was my first time visiting Columbus, in particular, the University; I had no...

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Helpful?
Thank WorldTravelerRick
Seattle, Washington
HOTEL’S FAVOURITE REVIEW
Reviewed 25 September 2016

For the most part, I was very pleased with my stay at this hotel. The staff in the lobby and front desk were incredibly welcoming and friendly, even though they were quite busy. I felt that they genuinely enjoyed their jobs and liked interacting with guests. I got really lucky at check-in and received a free upgrade to the Presidential...

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Helpful?
Thank Christen F
About Hotel's Favourite Review
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Dear Christen F Thank you for taking the time to post your comments and feedback. I will share this feedback with our team in the entire hotel. It is so great to hear compliments about our hotel, staff, and the great upgrade. I have passed on the very kind comments. Regarding the points you missed out on, I can research...

Reviewed 1 week ago

Located in the heart of downtown and walking distance to everything, the Sheraton at Capitol Square met my expectations. Check in was quick and easy and front desk staff very friendly. I was on the 6th floor and though a bit of a maze to find my room, once I did I was very happy. Upon entering, bathroom on my...

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Helpful?
Thank Julie L
England
Reviewed 1 week ago via mobile

I stayed here for 2 nights whilst visiting Columbus. Nice modern hotel & central downtown location. The Plaza bar was a tad dated but staff were pleasant. Room was okay and at least had a bath, but the AC did not seem to work very well and we ended up rather hot in the room, especially after showering. I would...

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Helpful?
Thank saramarsdenille
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Dear saramarsdenille, Thank you for taking the time to post your comments and feedback. It is always so nice to hear compliments about our modern hotel and convenient downtown location We are sorry to hear that the Plaza seemed dated but are happy that the staff you encountered were pleasant. We do apologize about the AC unit. Thank you again...

NYC
Reviewed 2 weeks ago via mobile

Stayed here for two night for business because it was very convenient. This hotel is very mixed: PROS -convenient location -very nice executive lounge excellent wifi Excellent fitness center CONS Very dated, needs a general upgrade Sheraton link computers did not all work, some had broken all caps keys Poor toiletries in the bathroom

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Helpful?
Thank nycfamilyt2013
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Dear nycfamilyt2013 Thank you for taking the time to post your comments and feedback. It is so great to hear compliments about the Sheraton Columbus Capitol Square’s great location, Sheraton Club Lounge, and Fitness Center! We do apologize that you felt the hotel was outdated and for the challenges with the Sheraton Link computers. It is feedback like this that...

Dayton, Ohio
Reviewed 2 weeks ago

I have not stayed at the Sheraton yet as my trip is not until May 20th, but if I had a choice about my stay, I would choose another hotel. My husband and I and another couple are going to the Murder Mystery Dinner Theater on May 20th and this event is being held at the Sheraton at Capitol Square....

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Helpful?
Thank hopeappelbaum
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Dear hopeappelbaum, Thank you for taking the time to share your comments and feedback with us. I wanted to apologize for the poor customer service that you received when making your reservation. I was able to locate your reservation and I do see that it was booked through a third party. Please feel free to call the hotel directly as...

Reviewed 3 weeks ago via mobile

We stayed here for a dance competition the weekend of April 21st. Upon arriving things went well. There was a line for valet but it moved slowly. As I was getting my bags out I was getting out my child prop for her solo. It's a large framed picture. The valet woman said "oh mam why don't I check this...

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Thank suitcasesNsippycups
Reviewed 3 weeks ago via mobile

Staff is friendly no doubt, rooms are okay, housekeeping should do the job perfectly, my room was not cleaned.. Quitr difficult to find charging points near the bed. Location is just perfect... In the heart pf downtown..

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Helpful?
Thank Manu B
Sheraton C, Front Office Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Dear Manu B, Thank you for taking the time to share your comments and feedback with us. It is so great to hear compliments about the Sheraton Columbus Capitol Square’s friendly staff and perfect location. We do apologize that your room was not cleaned during your stay. We have passed this along to the Housekeeping department so that this can...

Reviewed 3 weeks ago via mobile

The staff at the Sheraton were simply perfect. We traveled with more then 50 people in our running club for the Capitol City Half Marathon. The valet meets you and are wonderful to deal with. Simply perfect. The desk staff made check in a breeze. Simply perfect. This year we chose to have our post race party at the Plaza...

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Helpful?
Thank benny63ralston
Dallas, Texas
Reviewed 4 weeks ago via mobile

Having business at the Ohio Statehouse literally across the street, you can't beat the location. I'm a long time Marriott gold level and with the merger I every now and then try an SPG property. Nothing special about this hotel. Could use a facelift as the earth time browns everywhere do not make for a bright cheery place. Also, might...

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Helpful?
Thank tonyrad58

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Sheraton Columbus Hotel at Capitol Square is near Ohio Statehouse, OSU, German Village and the Theatre and Arena Districts. We have 16,500 sq ft of meeting/event space and on-site dining. ... more   less 

Additional Information about Sheraton Columbus at Capitol Square Hotel

Address: 75 E State St, Columbus, OH 43215-4203 (Formerly Hyatt on Capitol Square)
Region: United States > Ohio > Columbus
Price Range: RM676 - RM1,288 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Columbus at Capitol Square Hotel 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
Hyatt Hotel Columbus
Hyatt Columbus
Columbus Hyatt
Sheraton Columbus At Capitol Square Hotel Ohio
Hotel Style:
#4 Luxury Hotel in Columbus
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Columbus at Capitol Square Hotel staff and other travellers.
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Questions? Get answers from Sheraton Columbus at Capitol Square Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The corner suites offer a spectacular view of the city.”
E8911WRstephenr, 13 Mar 2017 | Read review
“Ask for view of state capital and higher elevation to see the city especially at night.”
V4650HXcatherineh, 4 Mar 2017 | Read review
“Do not get one of the rooms that have no heat in the bathroom in the winter.”
V8883ZGcherylc, 18 Feb 2017 | Read review
“Higher floors will give a better view; look for 10 and higher.”
SteveSMR1, 7 Feb 2017 | Read review
“get a room that overlooks the Capitol!”
scottctburnham, 5 Feb 2017 | Read review
5 of 5
Travelocity
US$139* /night
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Booking.comUS$139
Orbitz.comUS$139
HotelQuicklyUS$176
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Prices are for 1 room, 2 adults
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