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Sheraton Columbus at Capitol Square Hotel

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Sheraton Columbus at Capitol Square Hotel
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412 Reviews from our TripAdvisor Community

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Showing 407: English reviews
Columbus, Ohio
Reviewed 6 April 2016

The Sheraton Bar and Restaurant service, especially at the bar, is absolutely fantastic. Latise, the main bartender, is very attentive and always remembers my drink and food order. This is the place to be! - John W.

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Helpful?
Thank johnjwalker2016
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Re: “Sheraton Bar and Restaurant Lounge” Dear johnjwalker2016, Thank you for taking the time to post your comments and feedback. It is so great to hear compliments about the Plaza Restaurant and Lounge. We are very happy to know you enjoyed your experience and the fantastic service from Latise. We like Latise too and she is a favorite of many...

Bardstown, Kentucky
Reviewed 5 April 2016

Hotel was very nice. Front desk very nice. No one cleaned our room and when asked to have our room clean they basically set four towels on bathroom counter; took all our wash rags and made our beds. They did not clean anything or restock anything. No new toiletries; no kleenex; no coffee; no creamer. Felt like we were asking...

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Helpful?
Thank Kim E
Oberlin, Ohio
Reviewed 30 March 2016

Sheraton at Capitol Square is my favorite place to stay when I visit Columbus ... which is often. Staff members are always friendly and incredibly helpful, and always greet me and my family by name (and sometimes with a hug!). The rooms are impeccably clean and well-appointed, and I LOVE having a view of the Statehouse. This is my favorite...

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Helpful?
1Thank Eboni J
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Re: “It's like my second home” Dear Eboni J, Thank you for taking the time to post your comments and feedback. It is so great to hear compliments about the Sheraton Columbus Capitol Square’s cleanliness of our bathrooms, great views, and our friendly staff. Thank you again for your comments and we hope to see you again for you’re August...

Burlington, North Carolina
Reviewed 30 March 2016

The Sheraton on Capital Square in Columbus is a gem! I stay at this hotel several times a year and have come to enjoy the wonderful atmosphere - the view of the Statehouse and the heartbeat of the city from my room, the roaring fireplace in the restaurant in winter - but MOST of all the staff. The friendliness of...

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Helpful?
3Thank Sylvia O
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Re: “The ONLY Place I'll Stay in Columbus, Ohio!” Dear Sylvia O, Thank you for taking the time to post your comments and feedback. It is so great to hear compliments about the Sheraton Columbus Capitol Square’s atmosphere, the great food, and our friendly staff. Thank you again for your comments and we hope to see you again for your...

Reviewed 26 March 2016

The hotel is vey clean in the middle of downtown Columbus. The hotel restuarant is also very good and reasonably priced. Our server Samatha is always cheerful and polite. Rooms are large and always clean.

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Helpful?
Thank Paul K
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Re: “Excellent Lounge Service” Dear Paul K, Thank you for taking the time to post your comments and feedback. It is so great to hear compliments about the Sheraton Columbus Capitol Square’s restaurant, the cleanliness of the hotel, and our cheerful staff. Thank you again for your comments and we hope to see you again for your next stay in...

Lewisville, Texas
Reviewed 21 March 2016

This hotel is righ in the middle of downtown Columbus with pelnty of resturants within walking distance if you don't have a car. Cabs are always available. The hotel is modern and vey clean. The staff is very helpful. The hotel restuarant is also very good and reasonably priced.

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Helpful?
Thank Jim1133
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Re: “excellent location and hotel” Dear Jim1133, Thank you for taking the time to post your comments and feedback. It is so great to hear compliments about the Sheraton Columbus Capitol Square’s great location, the cleanliness of the hotel, and our restaurant. Thank you again for your comments and we hope to see you again for your next stay in...

Toledo, Ohio
Reviewed 20 March 2016

I was recently at the Sheraton Columbus for a convention and found the property to be not only well maintained and clean, but laid out well, with plenty of space for the various workshops and panels being offered. It had an amazing number of lounge areas where people could sit and talk or just rest in between events as well...

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Helpful?
Thank pjolds
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Re: “Great downtown Columbus Location” Dear pjolds, Thank you for taking the time to post your comments and feedback. It is so great to hear compliments about the Sheraton Columbus Capitol Square’s great location, the cleanliness of the hotel, friendliness of our staff, and the great facilities we have to accommodate a large convention. Thank you again for your comments...

Louisville, KY
Reviewed 16 March 2016 via mobile

Nice size room, very comfortable and convenient to the capital. We had a great view from the 16th floor. They have Starbucks coffee in the room but the down side is breakfast is not included in the room rate. There is a Einstein Brothers Bagels a block away. Parking was $24- a bit pricey for Columbus I believe. The staff...

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Helpful?
Thank jgbtravels
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Re: “Comfortable room across from the capital.” Dear jgbtravels, Thank you for taking the time to post your comments and feedback. It is so great to hear compliments about the Sheraton Columbus Capitol Square’s convenient location, the friendliness of our staff, and the great areas we have to visit just blocks from the hotel. Thank you again for your comments...

Fort Thomas, Kentucky
Reviewed 15 March 2016

Very professional and responsive staff. Great room. Quiet location. I stay in downtown Columbus fairly regularly and had not ever stayed here before. So far this is my favorite place and I will absolutely come back. Very pleased.

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Helpful?
Thank Beauregard70
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Re: “Great Quiet Hotel” Dear Beauregard70, Thank you for taking the time to post your comments and feedback. It is so great to hear compliments about the Sheraton Columbus Capitol Square from a first time guest. Glad you gave a chance and we are happy to know you will be back to visit. Thank you again for your comments and...

Indiana
Reviewed 15 March 2016

I was here for Thirty-One National Conference. I roomed with a few ladies and our room was lovely. It was a very spacious double with a hide-a-bed couch. The bathroom was huge, which was appreciated with 4 women! We had a great view of the Capitol building. The front desk went beyond with their customer service. The vallet guys were...

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Helpful?
Thank Erin N
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Re: “Wonderful stay!” Dear whitson01, Thank you for taking the time to post your comments and feedback. It is so great to hear compliments about the Sheraton Columbus Capitol Square’s great customer service at the front desk and valet service. Thank you again for your comments and we hope to see you again for your next stay in Columbus! Sincerely,...

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Near Sheraton Columbus at Capitol Square Hotel

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Sheraton Columbus Hotel at Capitol Square is near Ohio Statehouse, OSU, German Village and the Theatre and Arena Districts. We have 16,500 sq ft of meeting/event space and on-site dining. ... more   less 

Additional Information about Sheraton Columbus at Capitol Square Hotel

Address: 75 E State St, Columbus, OH 43215-4203 (Formerly Hyatt on Capitol Square)
Region: United States > Ohio > Columbus
Price Range: RM596 - RM1,165 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Columbus at Capitol Square Hotel 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
Hyatt Hotel Columbus
Hyatt Columbus
Columbus Hyatt
Sheraton Columbus At Capitol Square Hotel Ohio
Hotel Style:
#4 Luxury Hotel in Columbus
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Columbus at Capitol Square Hotel staff and other travellers.
4 questions
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Questions? Get answers from Sheraton Columbus at Capitol Square Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view!”
 of 5 bubbles teresacO2742AG, 5 Dec 2016 | Read review
“Pick another hotel”
 of 5 bubbles estam535, 16 Oct 2016 | Read review
“Don't stay on the 3rd street side.”
  • Walls are kind of knicked up.
  • Bench seat
  • view from fitness center on 22
  • Twin beds. Dark room.
  • view from fitness center on 22
  • across 3rd street
  • room interior
 of 5 bubbles UsuallyNotGrumpy, 12 Oct 2016 | Read review
“Higher floors have great views. -01 on each floor is right next to the elevator”
 of 5 bubbles PS80, 6 Oct 2016 | Read review
“higher floors have good views”
 of 5 bubbles 878christenf, 25 Sep 2016 | Read review
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