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Hyatt Regency Columbus

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#15 of 143 Hotels in Columbus
Certificate of Excellence
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Hyatt Regency Columbus
Hyatt Regency Columbus
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1,542 Reviews from our TripAdvisor Community

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Showing 1,529: English reviews
Huntington, West Virginia, United States
Reviewed 1 week ago via mobile

Not enough people working at the front desk. Inefficient process of moving people through and into their rooms. Hours in line to check in to our room before a concert that was a gift. Could not do online check in either - the closest time was hours away. Will never stay here again.

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Helpful?
Thank Sarah R
Stephen_Stewart, General Manager at Hyatt Regency Columbus, responded to this review

Thank you for your review of Hyatt Regency Columbus! I apologize that you experienced such a long delay in getting into your room. I hope you will reconsider in the future and give us another chance to provide you with a flawless Hyatt stay the next time you are in town for a show!

Reviewed 2 weeks ago

Unfortunately I spent more time on business than enjoying this hotel. The hotel is in downtown a few minutes away from Germantown (which I didn't get to visit), and a 13 min drive to the hotel. Which is important when your flight leaves at 6:50 am The hotel is connected to the convention center, which happen to be hosting a...

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Helpful?
Thank Joshua B
Stephen_Stewart, General Manager at Hyatt Regency Columbus, responded to this review

Thank you for your wonderful five star review of Hyatt Regency Columbus! I am happy to hear you enjoyed your time with us, and hope to have you with us again the next time you are in the area!

Cincinnati, Ohio
Reviewed 2 weeks ago

My room was not ready at 3:00 check in. I had to get ready for a 4:30 wedding in a friends room. The bar staff was rude to the bridal party even though they brought over 200 guests to the wedding. After the trip, the hotel billing lost half the bridal parties check ins and charged them as no shows....

Review collected in partnership with Hyatt Hotels
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Thank catherinegN963MW
Stephen_Stewart, General Manager at Hyatt Regency Columbus, responded to this review

Thank you for your review of Hyatt Regency Columbus! I apologize for the delays and miscommunication you experienced. I thank you for bringing them to my attention. I hope you will reconsider and give us another opportunity to be of service in the future!

Ontario, Canada
Reviewed 2 weeks ago

Spent two nights in this fine hotel with family. It's very clean and close to everything. The only downfall is parking....we had to walk a bit to the parking garage and had to pay extra to park. We would recommend this hotel to anyone.

Review collected in partnership with Hyatt Hotels
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Thank anthonysN1640KL
Stephen_Stewart, General Manager at Hyatt Regency Columbus, responded to this review

Thank you for your wonderful five star review of Hyatt Regency Columbus! Thank you for the feedback regarding parking. I am happy to hear you were overall very pleased with your stay and thank you for your recommendation of our facility to your friends and family. That is the finest of compliments!

Reviewed 2 weeks ago

I have stayed at this hotel 2 or 3 times because it is located at the convention center. The rooms are small. For this last visit I had a single King bed. The bed took up most of the room and the bathroom was so small, so tiny that I barely fit in it. I practically had to put one...

Review collected in partnership with Hyatt Hotels
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Thank Fred M
Stephen_Stewart, General Manager at Hyatt Regency Columbus, responded to this review

Thank you for your review of Hyatt Regency Columbus! I apologize for the water main break we all experienced. I am sorry to hear it affected your stay. I hope you will reconsider and give us another chance to provide you with a flawless Hyatt stay the next time you are in the area!

Avon, United States
Reviewed 2 weeks ago

Review collected in partnership with Hyatt Hotels
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Thank Clinton G
Stephen_Stewart, General Manager at Hyatt Regency Columbus, responded to this review

Spencerville, Ohio
Reviewed 2 weeks ago

Great check inexperience. Room service was wonderful, breakfast buffet delicious. The walk to/from parking garage was a trek. Great access to convention center and many downtown attractions. Quiet room, comfortable beds and pillows.

Review collected in partnership with Hyatt Hotels
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Thank Deb L
Stephen_Stewart, General Manager at Hyatt Regency Columbus, responded to this review

Thank you for your wonderful five star review of Hyatt Regency Columbus! I am happy to hear you had a great stay, and hope to have you with us again the next time you are in the area!

Macedonia, United States
Reviewed 2 weeks ago

Even though the hotel experienced a major water main break during our stay, they did everything in their power to keep all of their guests comfortable and healthy. They went out of their way to bring us quality bottled water to our rooms and were on the spot with providing written and text updates regarding the ETA of the repair....

Review collected in partnership with Hyatt Hotels
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Thank debraw433
Stephen_Stewart, General Manager at Hyatt Regency Columbus, responded to this review

Thank you for your wonderful five star review of Hyatt Regency Columbus! Thank you also for the feedback on our communication through the water main break we all experienced. I apologize that your stay was affected. I appreciate your understanding, and hope to have you with us again for a flawless Hyatt stay in the near future!

Winnipeg, Canada
Reviewed 2 weeks ago

Review collected in partnership with Hyatt Hotels
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Thank D K
Stephen_Stewart, General Manager at Hyatt Regency Columbus, responded to this review

Norwalk, Ohio
Reviewed 2 weeks ago

Review collected in partnership with Hyatt Hotels
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Thank nkr0mer
Stephen_Stewart, General Manager at Hyatt Regency Columbus, responded to this review

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Market Stand Cafe
Market Stand Cafe
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
633 guest rooms, including 16 suites, and Hyatt business plan rooms... connected to the Greater Columbus Convention Center. 63,000 sq ft meeting space, including 15,500 sq ft ballroom and 32 meeting rooms. ... more   less 

Additional Information about Hyatt Regency Columbus

Address: 350 N High St, Columbus, OH 43215-2006
Region: United States > Ohio > Columbus
Price Range: RM663 - RM1,338 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Regency Columbus 3.5*
Number of rooms: 631
Reservation Options:
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Also Known As:
Hyatt Regency Columbus Hotel Columbus
Columbus Hyatt Regency
Hyatt Columbus
Hyatt Regency Columbus Ohio
Hotel Style:
#19 Business Hotel in Columbus
#23 Romantic Hotel in Columbus
#32 Family Hotel in Columbus
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Columbus staff and other travellers.
8 questions
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Questions? Get answers from Hyatt Regency Columbus staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go somewhere else if you want a room available when you get there”
 of 5 bubbles dia4229, 19 Mar 2017 | Read review
“You must eat at Martini's across the street, but make reservations!”
 of 5 bubbles , 14 Feb 2017 | Read review
“I have stayed a few times and found the views to be good and the rooms quiet regardless of the location.”
 of 5 bubbles jeffreycynthiat, 13 Feb 2017 | Read review
“Wish I had a tip for this. I think they are all alike.”
 of 5 bubbles fro2, 18 Jan 2017 | Read review
“Nice view on the upper floors”
 of 5 bubbles 241sunny, 16 Jan 2017 | Read review
5 of 5