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Holiday Inn Columbus Downtown Capital Square

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Holiday Inn Columbus Downtown Capital Square
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288 Reviews from our TripAdvisor Community

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Showing 283: English reviews
Fairport Harbor, Ohio
1 review
Reviewed 6 days ago NEW

Cold unwelcoming reception area By the time you you had water half way warm for a shower you had to stand in four inches of water. Fair location, able to get around the downtown area fairly easy. The shuttle was nice.

Helpful?
Thank John K
Management response:

Dear John, We truly apologize for the poor conditions you experienced during your stay with us. I am pleased to announce that all of the water issues have been resolved and hopefully you will give us another try the next time your in Columbus Ohio. More 

Woodbridge, Canada
Level Contributor
312 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed 1 week ago

We stayed at the Holiday Inn during our recent trip to Columbus to catch a Blue Jackets game. All the staff were friendly and helpful and our check-in was effortless. Our room was large, clean with comfortable beds. We had a good time at the lobby bar watching sports and talking to Ruben, our bartender. Breakfast was good. The shuttle... More 

Helpful?
Thank Moondoggie317
Management response:

Dear Moondoggie317, We truly appreciate the kind feedback you provided as it assists us on how we are servicing our guests. Hope to see you again soon! More 

Omaha, Nebraska
Level Contributor
100 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 3 weeks ago

10 of us came from omaha, ne to see the huskers and buckeyes play this past weekend. hotel looks new. clean and organized. the lobby is nice. theres a bar just off from the lobby which we heard was updated recently. burger theory is amazing. our bartender ruben was our fave! he was so great with us and the entire... More 

Helpful?
Thank ChristyS6
Management response:

Dear ChristyS6, Thank you for your recent stay with us. We truly appreciate the kind feedback and the comment's you made as it assists us in better servicing our guests and gage how we are doing. I have alerted the Department Manager's to address the items in mention. Hopefully we will see you again the next time you are in... More 

Level Contributor
71 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 weeks ago

You can tell they've put some money into the hotel modernize it. That, I appreciate. The rooms are ok. The elevators are the slowest people moving devices on Earth. The lobby bar is nice and quaint with good food. All in all, an ok place to stay, and this come from a very discriminating traveller.

Helpful?
Thank Tim V
Management response:

Dear Tim, Thank you for your recent stay with as and we look forward to your return if you are ever in our city again. More 

Philadelphia, Pennsylvania
Level Contributor
268 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 4 weeks ago via mobile

This is a typical holiday inn located downtown Columbus. The employees are very friendly and knowledgeable. The rooms are reasonably priced for downtown. The rooms were recently remodeled along with the bar/restaurant. Definitely a place to consider while staying downtown. Parking is free They do offer a free shuttle.

Helpful?
Thank agflag
Management response:

Thank for your recent stay with us! We are very pleased that we met your expectations and where able to use our free shuttle service. Hopefully you will visit us again the next time your in our city and try our new restaurant, Burger Theory as well. More 

San Diego, CA
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 22 October 2016

I stayed 2 nights here in early October. I was very pleased. I got off to a great start with excellent service at the front desk. The desk personnel were extremely friendly and helpful. I asked for a high room and they accommodated me. It was well furnished, quiet and very comfortable. The hotel is within easy walking distance of... More 

Helpful?
1 Thank Haleca
Management response:

Dear Haleca, Thank you for your recent stay at the Holiday Inn Downtown Columbus Ohio. We are thrilled to learn that your stay was successful and look forward to your return. At your service, P. Andrew Hurles Director of Operations. More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 October 2016

Not sure what to expect for the low price in Downtown Columbus, a block from the State House, but what a nice surprise! The hotel has been remodeled nicely. Very comfortable and clean. Remodel like Holiday Inn express. The bathroom is very small indicative of the area the hotel was built. A free breakfast like Holiday Inn would have been... More 

Helpful?
2 Thank Tim H
Management response:

Thank you for your recent stay at the Holiday Inn Downtown Columbus Ohio. We are so pleased that we exceeded your expectations. Our newly renovated room's and the Grand Opening of our restaurant, Burger Theory have been receiving incredible reviews. We look forward to your return! At your service, P. Andrew Hurles Director of Operations. More 

Pennsylvania
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 October 2016

Great location, with a super friendly staff. The rooms are spacious, clean and bright with great amenities! It was a surprisingly quiet stay being located downtown. As a travel agent they waved the parking fee for myself but it's typically $12/day for parking, which is a bit steep. I would stay here again in a heartbeat!

Helpful?
2 Thank km_berkstresser
Management response:

Dear km_berkstresser, Thank you for your recent stay at the newly renovated Holiday Inn Downtown Columbus Ohio. We truly appreciate such positive guest feedback and hope to see you again soon! At your service, P. Andrew Hurles Director of Operations. More 

Ocala, Florida
Level Contributor
89 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 5 October 2016

I recently stayed here for 5 nights and the service is second to none. When I checked in I was greeted by Ryan who was very pleasant and efficient in checking me in. He made me feel welcome to the hotel and told me if there was anything that he could help me with to let him know. I asked... More 

Helpful?
2 Thank Michael B
Management response:

Dear Michael B., What and honor to receive such positive feedback from you and to learn that our Associates truly exceeded expectations. I will forward your comment's to the employee's that you have mentioned. We look forward to your return and again, thank you for your patronage and comment's. At your service, P. Andrew Hurles Director of Operations. More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 October 2016

This was a pretty nice hotel. We stayed here for a Buckeyes game. They have a shuttle service that will take you pretty much anywhere downtown. The front desk staff was very nice and helpful. We didn't eat at the restaurant but it looked like a great place to grab a drink.

Helpful?
2 Thank Andrea M
Management response:

Dear Andrea M, Thank you so much for your recent stay at the newly renovated Holiday Inn Downtown Columbus Ohio. Your kind remarks and positive feedback let us know that we are meeting our guest expectations. The next time your in town, please try our restaurant, Burger Theory! Great drinks, great prices.....fun place to watch the game! Go Bucks! At... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover all that downtown Columbus has to offer at the convenient, comfortable Holiday Inn Columbus Downtown Capitol Square. You are at the heart of everything; shopping, dining, entertainment and the arts. You are within a short distance of German Village, Short North Arts District, The Arena District, the Greater Columbus Convention Center, Nationwide Arena, home of the Columbus Blue Jackets, and the new Huntington Park, home of the Columbus Clippers. We offer a complimentary airport shuttle to get you back and forth to Port Columbus International Airport, just 8 miles away. The Capital building, Federal building, Grant Hospital, Children's Hospital, and Nationwide are all less than five minutes away. The hotel is ideally situated whether you are traveling on business or pleasure. The professional and friendly staff of this Columbus hotel is waiting to make your stay away from home as comfortable as possible. ... more   less 

Additional Information about Holiday Inn Columbus Downtown Capital Square

Address: 175 East Town St, Columbus, OH 43215
Region: United States > Ohio > Columbus
Price Range: RM529 - RM858 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Columbus Downtown Capital Square 3*
Number of rooms: 240
Reservation Options:
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Also Known As:
Holiday Inn Columbus Downtown Capital Square Hotel Columbus
Columbus Holiday Inn
Holiday Inn Columbus Downtown Capital Square Ohio
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Columbus Downtown Capital Square staff and other travellers.
7 questions
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north olmsted, ohio
Lima, Ohio
1 month ago
Sandusky, Ohio

See all questions (7)

Questions? Get answers from Holiday Inn Columbus Downtown Capital Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“downtown holiday inn, pretty close to the airport”
 of 5 bubbles ChristyS6, 8 Nov 2016 | Read review
“Room facing the Ohio State House on a high floor and away from the elevators”
 of 5 bubbles timv966, 3 Nov 2016 | Read review
“Use the community bike system to tour around town. $8 for 24 hours if you ride in 30 minute increments.”
 of 5 bubbles Haleca, 21 Oct 2016 | Read review
“We face downtown skyline.”
 of 5 bubbles timhK6795EI, 11 Oct 2016 | Read review
“Ask for a room away from elevator.”
 of 5 bubbles 487sarahc487, 12 Aug 2016 | Read review
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