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Holiday Inn Express Hotel & Suites Defiance

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42 Reviews from our TripAdvisor Community

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Showing 41: English reviews
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Holgate, Ohio
Reviewed 3 weeks ago

The staff at this hotel were excellent. Everyone I encountered, from the front desk employee to the breakfast attendant to the cleaning individual- all were very warm and welcoming. There was a musty smell throughout the building. The rooms were just okay and in desperate need of updating. The bed was very uncomfortable and hard. The noise level in the...

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Helpful?
Thank Erica R
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Defiance, responded to this review

Hello Erica R, Thank you for choosing to stay with us and for sharing your experience. I am happy that you found our staff commendable and that your enjoyed the pool. However, it is regrettable that the condition of the rooms and bed and the level of noise. Please accept our sincerest apologies for any inconvenience this may have caused...

Saginaw, MI
Reviewed 3 weeks ago

They gave us a main floor room. It was clean and comfortable. The check in person was very nice and informative. We would stay there again. The breakfast area was clean as well. The food choices were good and the coffee bar was always available.

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Thank Mulbary
Reviewed 19 November 2016 via mobile

Bed VERY uncomfortable!! Pillows are flat. Carpet stained. And NOT sound proof. Was in bathroom and could hear the person in room above me peeing like a racehorse for 5mins. Would not recommend this hotel. Worse night's sleep & can barely walk this am

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Thank Laurie K
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Defiance, responded to this review

Dear Laurie K, Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience, however, it appears we fell short of our goal on your visit. We would like to apologize for failing to meet your expectations regarding the room you were given. Reviews...

Delmont, Pennsylvania
Reviewed 25 October 2016

The room was clean and the front desk staff friendly. BEWARE booking rooms through 'GETAROOM.com.' They lead you to believe you are calling the Holiday Inn's (or respective hotel's) front desk. I ended up paying $20 MORE PER NIGHT than the hotels regular rate! Trying to resolve this issue after receiving my credit card statement resulted in being directed to...

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Thank Jody J
Reviewed 21 October 2016

The Staff and hotel were great. The hotel was very busy and completely booked but you never heard any noise. It rain very heavy the last night and I never heard a sound. The breakfast staff continued to ask if we needed anything and if the food tasted good.

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Thank captianpr69
Maryland USA
Reviewed 4 July 2016

Hotel had quick elevators. Located off main road with plenty of parking yet quiet. Although I did not utilize, the indoor pool area looks like it belonged in Europe. Wall lined with wood looked very nice! Staff was friendly and helpful. I had late checkout which worked out well. Comfortable beds, HVAC worked well as did the internet. Up to...

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Thank panther61
Reviewed 19 June 2016 via mobile

Clean room, comfortable bed, updated hotel, could use a few more breakfast options. We would definitely stay here again. BW3 practically in the parking lot and other food very close. 5 min from Defiance College.

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1Thank Dan S
Warren, Pennsylvania
Reviewed 17 May 2016

Checked in after the wedding, Got a corner room at the end of the hall so I could go outside and get the last smoke for the night before I went to bed.The Room was awesome -, very neat and clean. The Bed Was Awesome.The best sleep I have ever had at a Motel. Called ahead, told them what I...

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Thank jpring48
Brisbane, Australia
Reviewed 14 May 2016

The rooms are very clean, the staff were great the breakfast is very basic. The doors to the room need sealing around them the noise from the hall is loud and the gap is so wide that the noise and light stream in. The doors also bang constantly and loudly. Otherwise it was great place to stay bed was comfy.

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Thank GRB7777
Columbus, Ohio
Reviewed 29 March 2016

We arrived, had a reservation made. From the start of our visit to our arrival, service could not have been better. Everyone was pleasant. The hotel was clean. Breakfast was real nice. The hotel has a swimming pool, spa, and exercise room. I will be back. This is a definate choice for staying in Defiance.

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Thank Bill W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Defiance is a 62 room, interior corridor hotel. Additionally, we offer 20 suites with 25 TV-HBO/ESPN. All rooms have free high-speed Internet access, a two line speaker phone with data port, refrigerator, microwave, iron, ironing board, coffeemaker and hair dryer. Our indoor pool with hot tub are open 8 am -10 pm and the exercise room is open 5 am-10 pm. The Holiday Inn Express Hotel also offers a conference room for small business meetings, as well as a business center. We offer free local phone calls as well as our famous, complimentary Express Start breakfast bar where you can sample our own world's best cinnamon roll between 6:00 am- 9:30 am . We are located close to many area attractions. Historic Sauder Village, Candycane Christmas Shop, Independence Dam just to name a few. General Motors, Johns Manville and Defiance Metal Products facilities are located nearby. The hotel is within 1 mile of many local restaurants, as well as Northtown Shopping Mall. Whether you are traveling for business or leisure, our professional, friendly staff looks forward to the opportunity to make your overnight accommodations satisfying and enjoyable. We go out of our way to meet and exceed each of our guest's expectations of service. Just one visit at the Holiday Inn Express Hotel Defiance and you will leave with an 'at home' feeling! We look forward to meeting you! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Defiance

Address: 1148 Hotel Dr, US 24 & ST RD 66 ON Junction, Defiance, OH 43512-6777
Region: United States > Ohio > Defiance
Price Range: RM591 - RM781 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Defiance 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Defiance
Holiday Inn Defiance
Defiance Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Defiance staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Defiance staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would recommend the 3rd floor. Being on the 1st floor was bad- you could hear every footstep from the floors above you.”
 of 5 bubbles 402ericar, 6 Mar 2017 | Read review
“Main floor was easily accessable”
 of 5 bubbles Mulbary, 2 Mar 2017 | Read review
“Value hotel”
 of 5 bubbles 394manmeetk, 3 Sep 2015 | Read review
“Stay away from the third floor..internet slow...”
 of 5 bubbles newlifemac, 24 May 2014 | Read review
“The ice machines are on the first and third floors only - if that makes a difference to you.”
 of 5 bubbles Carolyn440A, 5 Jan 2014 | Read review
5 of 5